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Software · head to head

Shop-Ware vs Cox Automotive

Shop-Ware logo

Shop-Ware

Software

Cloud-based shop management system

From
$79/month
Rated
-
C

Cox Automotive

Software

Comprehensive automotive technology platform

From
On request
Rated
-

The short version

  • They diverge on capability: Shop-Ware covers Work order management, Cox Automotive covers Dealer management.

Where they differ

Only the attributes on which Shop-Ware and Cox Automotive actually diverge.

Attributes where Shop-Ware and Cox Automotive differ
AttributeShop-WareCox Automotive
Starting price$79/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Mobile, AppWeb, Mobile, Desktop
Founded20052014

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Shop-Ware

  • Work order management
  • Customer database
  • Vehicle history
  • Scheduling
  • Invoicing
  • Mobile application
  • Business analytics
  • Payment processors

Only in Cox Automotive

  • Dealer management
  • Digital retail
  • Inventory showcase
  • Lead generation
  • Marketplace integration
  • Financial services
  • Reporting and analytics
  • AutoTrader

Both cover

  • Customer portal
  • Accounting software
  • Third-party tools
  • SSL encryption
  • Secure authentication

What people use each for

The jobs each tool is most often brought in to do.

Shop-Ware

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Cox Automotive

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Shop-Ware

  • The Internet Archive's capture of Shop-Ware's packages page on 4 November 2024 listed Startup at $249/month ($224/month billed annually), Pro at $379/month ($341 annual), Master at $499/month ($449 annual), and Ultimate at $799/month ($719 annual); each tier confirmed as unlimited users with escalating feature sets from AI Parts Matrix up to SEO and pay-per-click services on Ultimate.

Cox Automotive

Nothing recorded yet. See the Cox Automotive review.

Pricing, plan by plan

Shop-Ware

$79/month
  • Startup$79/month
    • Work orders
    • Customer management
    • Basic reporting
  • Professional$159/month
    • Everything in Startup
    • Advanced reports
    • Scheduling
  • Enterprise$299/month
    • Everything in Professional
    • Multi-location
    • API access

Cox Automotive

On request
  • Dealer.com Essentials$undefined/month
    • Website hosting
    • Inventory management
    • Lead management
  • Dealer.com Professional$undefined/month
    • Everything in Essentials
    • Advanced CRM
    • Marketing automation
  • Dealer.com Enterprise$undefined/month
    • Everything in Professional
    • Custom integrations
    • API access

Which should you pick?

Choose Shop-Ware if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want customer database.

Choose Cox Automotive if

  • You need dealer management.
  • You work on Web, Mobile, Desktop.
  • You also want digital retail.

Questions people ask

Is Shop-Ware or Cox Automotive better?
Neither clearly leads. Shop-Ware starts at $79/month and Cox Automotive at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Shop-Ware or Cox Automotive?
Shop-Ware starts at $79/month and Cox Automotive at On request.
Does Shop-Ware or Cox Automotive run on more platforms?
Shop-Ware runs on Web, Mobile, App. Cox Automotive runs on Web, Mobile, Desktop.
What is Shop-Ware best used for?
Shop-Ware is most often used for dealership management, service scheduling, inventory management, sales operations.
What can Shop-Ware do that Cox Automotive cannot?
Shop-Ware covers Work order management, Customer database, Vehicle history, Scheduling. Cox Automotive covers Dealer management, Digital retail, Inventory showcase, Lead generation. Both handle Customer portal, Accounting software, Third-party tools, SSL encryption.

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