Scheduling · head to head
Setmore vs Shedul

Setmore
Scheduling
Free appointment scheduling and customer management
- From
- Free
- Rated
- -
The short version
- Only Setmore has a free tier, so it costs nothing to try first.
- Each has a real cost: Setmore free plan limited to 4 users maximum; Shedul hidden costs beyond subscription including 20% marketplace commission, payment processing fees (2.19% + 20 cents), SMS fees (5-15 cents each), and $500 card terminal requirement
- They diverge on capability: Setmore covers Unlimited appointments, Shedul covers Appointment scheduling.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Setmore and Shedul actually diverge.
Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Setmore
- Unlimited appointments
- Calendar synchronization
- Customer database
- Email reminders
- SMS reminders
- Mobile app
- Custom branding
- Outlook
Only in Shedul
- Appointment scheduling
- Client database
- Point of sale
- Inventory tracking
- Marketing campaigns
- Reports & analytics
- Mobile apps
Both cover
- Online booking
- Google Calendar
- Stripe
- SSL encryption
- Cloud deployment
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Setmore
- Online appointment and booking managementnot Shedul
- Service provider scheduling platformnot Shedul
- Customer communication via email and SMS remindersnot Shedul
Shedul
- Free salon managementnot Setmore
- Appointment schedulingnot Setmore
- Payment processingnot Setmore
- Client marketingnot Setmore
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Setmore
- Free plan limited to 4 users maximum
- Free plan limited to 200 appointments per month
- Live receptionist add-on limited to US only
- Custom enterprise pricing not published
Shedul
- Hidden costs beyond subscription including 20% marketplace commission, payment processing fees (2.19% + 20 cents), SMS fees (5-15 cents each), and $500 card terminal requirement
- Premium support (phone and live chat) requires additional paid add-on, base plan only includes email support
- Limited customization and branding options in free tier compared to competitors
- Complex pricing structure with many add-on fees makes true cost of ownership difficult to calculate upfront
- Card payment terminal ($500) must be purchased separately for in-person payments instead of supporting third-party terminals
Pricing, plan by plan
Setmore
Free- FreeFree
- Supports up to 4 users
- Unlimited appointments
- Payment acceptance and branded booking page
- Pro (Annual)$5/month
- Annual billing at $5/user/month
- Unlimited users
- All Free features plus SMS and email reminders
- Pro (Monthly)$12/month
- Monthly billing at $12/user/month
- Unlimited users with same Pro features as annual
- Enterprise$null/month
- Custom all-in-one booking system
- Scales with your business
Shedul
$14.95/month- Independent$19.95/month
- Single calendar
- Single login
- Appointment scheduling
- Team$14.95/month per team member
- Multiple calendars
- Multiple team logins
- All Independent features
Which should you pick?
Choose Setmore if
- You need unlimited appointments.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want calendar synchronization.
Choose Shedul if
- You need appointment scheduling.
- You work on Web, iOS, Android.
- You also want client database.
Questions people ask
- Is Setmore or Shedul better?
- Neither clearly leads. Setmore starts at Free and Shedul at $14.95/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Setmore or Shedul?
- Setmore has a free tier; the other does not. Paid plans start at Free for Setmore and $14.95/month for Shedul.
- Does Setmore or Shedul run on more platforms?
- Both run on Web, iOS, Android, so platform support will not decide this one for you.
- Can I use Setmore for free?
- Yes. Setmore has a free tier, so you can try it without paying. Shedul starts at $14.95/month.
- What is Setmore best used for?
- Setmore is most often used for online appointment and booking management, service provider scheduling platform, customer communication via email and sms reminders. Of those, online appointment and booking management and service provider scheduling platform are not what Shedul is typically brought in for.
- What can Setmore do that Shedul cannot?
- Setmore covers Unlimited appointments, Calendar synchronization, Customer database, Email reminders. Shedul covers Appointment scheduling, Client database, Point of sale, Inventory tracking. Both handle Online booking, Google Calendar, Facebook, Stripe.
Answered from the vendors’ own pages
Setmore: How much does Setmore cost?
Setmore is free for up to 4 users. Pro plan costs $5/user/month with annual billing or $12/user/month with monthly billing. An Enterprise plan with custom pricing is available for larger organizations.
SourceShedul: Is Shedul/Fresha free to use?
No. Shedul, now rebranded as Fresha, charges $19.95 USD per month for the Independent plan (one person) and $14.95 per month per team member for the Team plan. However, there are additional costs beyond the base subscription including 20% commission on marketplace bookings, payment processing fees of 2.19% + 20 cents per transaction, SMS messaging fees of 5 to 15 cents per message, and a $500 card payment terminal if processing in-person payments.
SourceSetmore: What features are included in the Free plan?
The Free plan supports up to 4 users and includes unlimited appointments, payment acceptance, branded booking page, mobile app, email reminders and confirmations, integrations, and team collaboration tools.
SourceShedul: What features are included in Shedul/Fresha?
Shedul/Fresha includes appointment scheduling, client management with history and preferences, automated appointment reminders, online booking through website or Facebook, point-of-sale (POS) system, inventory and product management, client loyalty programs, and basic reporting and analytics. All features are available on all paid plans without additional feature-based tiers.
SourceSetmore: What is the difference between Setmore's Free and Pro plans?
Pro adds SMS and email reminders, branded mobile app, removal of Setmore branding, customer blocking, Google Reviews integration, custom notifications, and priority support. Pro supports unlimited users versus 4 on Free.
SourceShedul: What are the hidden costs beyond the subscription price?
Shedul/Fresha charges 20% commission on new client bookings through the Fresha marketplace, 2.19% plus 20 cents for card payment processing, SMS messaging at 5 to 15 cents per message, and requires a $500 card payment terminal for in-person credit card processing. According to industry analysis, true annual costs run approximately 70% higher than the published subscription price.
SourceSetmore: Does Setmore provide customer support?
Yes, all plans include 24/7 human support. The Pro plan includes priority support access.
SourceShedul: Does Shedul/Fresha work on mobile devices?
Yes, Shedul/Fresha is available as a web platform and has native mobile apps for iOS and Android. Clients can book appointments through the mobile apps, and staff can manage appointments from their phones.
SourceShedul: What support options are available?
Free and Team plans include email support only. Live chat and phone support (24/7) are only available with an optional premium add-on that costs extra per month. The Fresha Plus premium support is required to access phone and chat support.
SourceShedul: Can I export my salon data from Shedul/Fresha?
While Shedul/Fresha provides reporting and analytics features, the platform does not clearly document export options for bulk data transfer. Users should contact support to determine data export capabilities and formats.
SourceRelated pages
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