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Scheduling & Booking · head to head

Setmore vs Treatwell

Setmore logo

Setmore

Scheduling & Booking

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite
Treatwell logo

Treatwell

Beauty & Salon

Beauty and wellness booking platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Setmore free plan limited to 4 users maximum; Treatwell treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • They diverge on capability: Setmore covers Unlimited appointments, Treatwell covers Online booking platform.

Where they differ

Only the attributes on which Setmore and Treatwell actually diverge.

Attributes where Setmore and Treatwell differ
AttributeSetmoreTreatwell
Pricing modelsubscriptiontransaction
CategoryScheduling & BookingBeauty & Salon

Identical on both: starting price (Free), free tier (Yes), platforms (Web, iOS, Android), user rating (Not yet rated), founded (2008).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Setmore

  • Unlimited appointments
  • Online booking
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Custom branding
  • Google Calendar

Only in Treatwell

  • Online booking platform
  • Business profile
  • Customer reviews
  • Appointment management
  • Payment processing
  • Analytics
  • Google
  • Instagram

Both cover

  • Mobile app
  • Facebook
  • SSL encryption
  • Cloud deployment
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Setmore

  • Online appointment and booking managementnot Treatwell
  • Service provider scheduling platformnot Treatwell
  • Customer communication via email and SMS remindersnot Treatwell

Treatwell

  • Listing a salon on the Treatwell consumer booking marketplacenot Setmore
  • Free salon calendar, POS and client records for freelancers and small teamsnot Setmore
  • Taking online prepaid bookings with daily payoutsnot Setmore

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Treatwell

  • Treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • Online prepayments carry an additional 2.5 percent processing fee plus VAT
  • All commissions and fees are subject to VAT on top of the quoted percentages
  • The commercial model depends on marketplace introductions: there is no commission on direct or social media bookings, so the software is free only where the salon brings its own clients

Pricing, plan by plan

Setmore

Free

No published plan breakdown. See the Setmore review.

Treatwell

Free
  • FreeFree
    • Online booking
    • Business profile
    • 25% commission
  • Premium$49/month
    • Everything in Free
    • 15% commission
    • Advanced analytics

Which should you pick?

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Setmore review

Choose Treatwell if

  • You need online booking platform.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want business profile.
Treatwell review

Questions people ask

Is Setmore or Treatwell better?
Neither clearly leads. Setmore starts at Free and Treatwell at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Setmore or Treatwell?
Setmore starts at Free and Treatwell at Free.
Does Setmore or Treatwell run on more platforms?
Setmore runs on Web, iOS, Android. Treatwell runs on Web, Ios, Android.
Can I use Setmore for free?
Both have a free tier, so you can try either at no cost before committing.
What is Setmore best used for?
Setmore is most often used for online appointment and booking management, service provider scheduling platform, customer communication via email and sms reminders. Of those, online appointment and booking management and service provider scheduling platform are not what Treatwell is typically brought in for.
What can Setmore do that Treatwell cannot?
Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database. Treatwell covers Online booking platform, Business profile, Customer reviews, Appointment management. Both handle Mobile app, Facebook, SSL encryption, Cloud deployment.
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