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Software · head to head

Acuity Scheduling vs Shedul

Acuity Scheduling logo

Acuity Scheduling

Software

Scheduling made simple

From
$16/month
Rated
-
Full reviewWebsite
Shedul logo

Shedul

Software

Free salon scheduling software

From
$14.95/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Shedul hidden costs beyond subscription including 20% marketplace commission, payment processing fees (2.19% + 20 cents), SMS fees (5-15 cents each), and $500 card terminal requirement
  • They diverge on capability: Acuity Scheduling covers Appointment types, Shedul covers Appointment scheduling.

Where they differ

Only the attributes on which Acuity Scheduling and Shedul actually diverge.

Attributes where Acuity Scheduling and Shedul differ
AttributeAcuity SchedulingShedul
Starting price$16/month$14.95/month
Pricing modelsubscriptionUnknown
PlatformsWebWeb, iOS, Android
Founded20032015

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Appointment types
  • Calendar sync
  • Payment processing
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection
  • Squarespace

Only in Shedul

  • Appointment scheduling
  • Client database
  • Point of sale
  • Inventory tracking
  • Marketing campaigns
  • Reports & analytics
  • Mobile apps
  • Facebook

Both cover

  • Online booking
  • Google Calendar
  • Stripe
  • PCI DSS
  • SSL encryption

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot Shedul
  • HIPAA-compliant scheduling for healthcare practitionersnot Shedul
  • Multi-location scheduling with multiple staff membersnot Shedul
  • Membership, package sales, and gift certificate managementnot Shedul

Shedul

  • Free salon managementnot Acuity Scheduling
  • Appointment schedulingnot Acuity Scheduling
  • Payment processingnot Acuity Scheduling
  • Client marketingnot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

Shedul

  • Hidden costs beyond subscription including 20% marketplace commission, payment processing fees (2.19% + 20 cents), SMS fees (5-15 cents each), and $500 card terminal requirement
  • Premium support (phone and live chat) requires additional paid add-on, base plan only includes email support
  • Limited customization and branding options in free tier compared to competitors
  • Complex pricing structure with many add-on fees makes true cost of ownership difficult to calculate upfront
  • Card payment terminal ($500) must be purchased separately for in-person payments instead of supporting third-party terminals

Pricing, plan by plan

Acuity Scheduling

$16/month

No published plan breakdown. See the Acuity Scheduling review.

Shedul

$14.95/month
  • Independent$19.95/month
    • Single calendar
    • Single login
    • Appointment scheduling
  • Team$14.95/month per team member
    • Multiple calendars
    • Multiple team logins
    • All Independent features

Which should you pick?

Choose Acuity Scheduling if

  • You need appointment types.
  • You also want calendar sync.
Acuity Scheduling review

Choose Shedul if

  • You need appointment scheduling.
  • You work on Web, iOS, Android.
  • You also want client database.
Shedul review

Questions people ask

Is Acuity Scheduling or Shedul better?
Neither clearly leads. Acuity Scheduling starts at $16/month and Shedul at $14.95/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or Shedul?
Acuity Scheduling starts at $16/month and Shedul at $14.95/month.
Does Acuity Scheduling or Shedul run on more platforms?
Acuity Scheduling runs on Web. Shedul runs on Web, iOS, Android.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Shedul is typically brought in for.
What can Acuity Scheduling do that Shedul cannot?
Acuity Scheduling covers Appointment types, Calendar sync, Payment processing, Email reminders. Shedul covers Appointment scheduling, Client database, Point of sale, Inventory tracking. Both handle Online booking, Google Calendar, Stripe, PCI DSS.

Answered from the vendors’ own pages

Shedul: Is Shedul/Fresha free to use?

No. Shedul, now rebranded as Fresha, charges $19.95 USD per month for the Independent plan (one person) and $14.95 per month per team member for the Team plan. However, there are additional costs beyond the base subscription including 20% commission on marketplace bookings, payment processing fees of 2.19% + 20 cents per transaction, SMS messaging fees of 5 to 15 cents per message, and a $500 card payment terminal if processing in-person payments.

Source
Shedul: What features are included in Shedul/Fresha?

Shedul/Fresha includes appointment scheduling, client management with history and preferences, automated appointment reminders, online booking through website or Facebook, point-of-sale (POS) system, inventory and product management, client loyalty programs, and basic reporting and analytics. All features are available on all paid plans without additional feature-based tiers.

Source
Shedul: What are the hidden costs beyond the subscription price?

Shedul/Fresha charges 20% commission on new client bookings through the Fresha marketplace, 2.19% plus 20 cents for card payment processing, SMS messaging at 5 to 15 cents per message, and requires a $500 card payment terminal for in-person credit card processing. According to industry analysis, true annual costs run approximately 70% higher than the published subscription price.

Source
Shedul: Does Shedul/Fresha work on mobile devices?

Yes, Shedul/Fresha is available as a web platform and has native mobile apps for iOS and Android. Clients can book appointments through the mobile apps, and staff can manage appointments from their phones.

Source
Shedul: What support options are available?

Free and Team plans include email support only. Live chat and phone support (24/7) are only available with an optional premium add-on that costs extra per month. The Fresha Plus premium support is required to access phone and chat support.

Source
Shedul: Can I export my salon data from Shedul/Fresha?

While Shedul/Fresha provides reporting and analytics features, the platform does not clearly document export options for bulk data transfer. Users should contact support to determine data export capabilities and formats.

Source
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