10to8 vs Shedul

Yes, 10to8 offers a generous free forever plan that includes up to 100 appointments per month with two user logins and automated SMS reminders to help reduce no-shows.

No. Shedul, now rebranded as Fresha, charges $19.95 USD per month for the Independent plan (one person) and $14.95 per month per team member for the Team plan. However, there are additional costs beyond the base subscription including 20% commission on marketplace bookings, payment processing fees of 2.19% + 20 cents per transaction, SMS messaging fees of 5 to 15 cents per message, and a $500 card payment terminal if processing in-person payments.

10to8 uses automated SMS, email, and voice reminders to notify customers of upcoming appointments. If SMS delivery fails, the system uses a robo-call with voicemail capability. Users report up to 90% no-show reduction with these reminders.

Shedul/Fresha includes appointment scheduling, client management with history and preferences, automated appointment reminders, online booking through website or Facebook, point-of-sale (POS) system, inventory and product management, client loyalty programs, and basic reporting and analytics. All features are available on all paid plans without additional feature-based tiers.

10to8 integrates with PayPal and Sage Pay for secure online payment processing, allowing customers to pay directly through booking pages and providing instant payment receipts.

Shedul/Fresha charges 20% commission on new client bookings through the Fresha marketplace, 2.19% plus 20 cents for card payment processing, SMS messaging at 5 to 15 cents per message, and requires a $500 card payment terminal for in-person credit card processing. According to industry analysis, true annual costs run approximately 70% higher than the published subscription price.

10to8 has native integrations with Google Calendar, Outlook, Exchange, Office 365, Zoom, and Salesforce. The platform also connects with over 1,500 apps through third-party integrations and works with Slack and Facebook for reminders.

Yes, Shedul/Fresha is available as a web platform and has native mobile apps for iOS and Android. Clients can book appointments through the mobile apps, and staff can manage appointments from their phones.

Yes, 10to8 includes multi-location support allowing centralized management of multiple branches, services, and staff members across different sites with single-portal administration.

Free and Team plans include email support only. Live chat and phone support (24/7) are only available with an optional premium add-on that costs extra per month. The Fresha Plus premium support is required to access phone and chat support.

While Shedul/Fresha provides reporting and analytics features, the platform does not clearly document export options for bulk data transfer. Users should contact support to determine data export capabilities and formats.