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Software · head to head

Kitomba vs Setmore

Kitomba logo

Kitomba

Software

Salon software from New Zealand

From
79/month
Rated
-
Full reviewWebsite
Setmore logo

Setmore

Software

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Setmore has a free tier, so it costs nothing to try first.
  • Each has a real cost: Kitomba no plan price is published; pricing depends on package, features and staff count and is only given after a demo and a discovery call with a Kitomba consultant; Setmore free plan limited to 4 users maximum
  • They diverge on capability: Kitomba covers Appointment booking, Setmore covers Unlimited appointments.

Where they differ

Only the attributes on which Kitomba and Setmore actually diverge.

Attributes where Kitomba and Setmore differ
AttributeKitombaSetmore
Starting price79/monthFree
Free tierNoYes
Founded20012008

Identical on both: pricing model (subscription), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Kitomba

  • Appointment booking
  • Point of sale
  • Stock management
  • Client management
  • Marketing tools
  • Business analytics
  • Mobile apps
  • Xero

Only in Setmore

  • Unlimited appointments
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Mobile app
  • Custom branding
  • Outlook

Both cover

  • Online booking
  • Google Calendar
  • SSL encryption
  • Cloud deployment
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Kitomba

  • Salon and spa appointment booking with staff rosteringnot Setmore
  • Salon point of sale and stock managementnot Setmore
  • Client marketing and reporting for hair and beauty businessesnot Setmore

Setmore

  • Online appointment and booking managementnot Kitomba
  • Service provider scheduling platformnot Kitomba
  • Customer communication via email and SMS remindersnot Kitomba

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Kitomba

  • No plan price is published; pricing depends on package, features and staff count and is only given after a demo and a discovery call with a Kitomba consultant
  • Advertised per user pricing is based on 3 staff, so the quoted figure does not apply at other headcounts
  • Xero, Mailchimp, REACH.ai, Salon Pay and Vish integrations all carry separate charges outside the software fee
  • Data migration and live education carry additional charges
  • Kitomba Pay EFTPOS terminal rental is available in Australia only

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Pricing, plan by plan

Kitomba

79/month
  • Starter$79/month
    • Appointment booking
    • Client management
    • Basic reporting
  • Business$149/month
    • All Starter features
    • POS system
    • Stock management

Setmore

Free

No published plan breakdown. See the Setmore review.

Which should you pick?

Choose Kitomba if

  • You need appointment booking.
  • You work on Web, Ios, Android.
  • You also want point of sale.
Kitomba review

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want calendar synchronization.
Setmore review

Questions people ask

Is Kitomba or Setmore better?
Neither clearly leads. Kitomba starts at 79/month and Setmore at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Kitomba or Setmore?
Setmore has a free tier; the other does not. Paid plans start at 79/month for Kitomba and Free for Setmore.
Does Kitomba or Setmore run on more platforms?
Kitomba runs on Web, Ios, Android. Setmore runs on Web, iOS, Android.
Can I use Setmore for free?
Yes. Setmore has a free tier, so you can try it without paying. Kitomba starts at 79/month.
What is Kitomba best used for?
Kitomba is most often used for salon and spa appointment booking with staff rostering, salon point of sale and stock management, client marketing and reporting for hair and beauty businesses. Of those, salon and spa appointment booking with staff rostering and salon point of sale and stock management are not what Setmore is typically brought in for.
What can Kitomba do that Setmore cannot?
Kitomba covers Appointment booking, Point of sale, Stock management, Client management. Setmore covers Unlimited appointments, Calendar synchronization, Customer database, Email reminders. Both handle Online booking, Google Calendar, SSL encryption, Cloud deployment.
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