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Software · head to head

Setmore vs Shedul

Setmore logo

Setmore

Software

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite
Shedul logo

Shedul

Software

Free salon scheduling software

From
$14.95/month
Rated
-
Full reviewWebsite

The short version

  • Only Setmore has a free tier, so it costs nothing to try first.
  • Each has a real cost: Setmore free plan limited to 4 users maximum; Shedul hidden costs beyond subscription including 20% marketplace commission, payment processing fees (2.19% + 20 cents), SMS fees (5-15 cents each), and $500 card terminal requirement
  • They diverge on capability: Setmore covers Unlimited appointments, Shedul covers Appointment scheduling.

Where they differ

Only the attributes on which Setmore and Shedul actually diverge.

Attributes where Setmore and Shedul differ
AttributeSetmoreShedul
Starting priceFree$14.95/month
Pricing modelsubscriptionUnknown
Free tierYesNo
Founded20082015

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Setmore

  • Unlimited appointments
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Mobile app
  • Custom branding
  • Outlook

Only in Shedul

  • Appointment scheduling
  • Client database
  • Point of sale
  • Inventory tracking
  • Marketing campaigns
  • Reports & analytics
  • Mobile apps
  • Instagram

Both cover

  • Online booking
  • Google Calendar
  • Facebook
  • Stripe
  • SSL encryption
  • Cloud deployment
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Setmore

  • Online appointment and booking managementnot Shedul
  • Service provider scheduling platformnot Shedul
  • Customer communication via email and SMS remindersnot Shedul

Shedul

  • Free salon managementnot Setmore
  • Appointment schedulingnot Setmore
  • Payment processingnot Setmore
  • Client marketingnot Setmore

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Shedul

  • Hidden costs beyond subscription including 20% marketplace commission, payment processing fees (2.19% + 20 cents), SMS fees (5-15 cents each), and $500 card terminal requirement
  • Premium support (phone and live chat) requires additional paid add-on, base plan only includes email support
  • Limited customization and branding options in free tier compared to competitors
  • Complex pricing structure with many add-on fees makes true cost of ownership difficult to calculate upfront
  • Card payment terminal ($500) must be purchased separately for in-person payments instead of supporting third-party terminals

Pricing, plan by plan

Setmore

Free

No published plan breakdown. See the Setmore review.

Shedul

$14.95/month
  • Independent$19.95/month
    • Single calendar
    • Single login
    • Appointment scheduling
  • Team$14.95/month per team member
    • Multiple calendars
    • Multiple team logins
    • All Independent features

Which should you pick?

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want calendar synchronization.
Setmore review

Choose Shedul if

  • You need appointment scheduling.
  • You work on Web, iOS, Android.
  • You also want client database.
Shedul review

Questions people ask

Is Setmore or Shedul better?
Neither clearly leads. Setmore starts at Free and Shedul at $14.95/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Setmore or Shedul?
Setmore has a free tier; the other does not. Paid plans start at Free for Setmore and $14.95/month for Shedul.
Does Setmore or Shedul run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use Setmore for free?
Yes. Setmore has a free tier, so you can try it without paying. Shedul starts at $14.95/month.
What is Setmore best used for?
Setmore is most often used for online appointment and booking management, service provider scheduling platform, customer communication via email and sms reminders. Of those, online appointment and booking management and service provider scheduling platform are not what Shedul is typically brought in for.
What can Setmore do that Shedul cannot?
Setmore covers Unlimited appointments, Calendar synchronization, Customer database, Email reminders. Shedul covers Appointment scheduling, Client database, Point of sale, Inventory tracking. Both handle Online booking, Google Calendar, Facebook, Stripe.

Answered from the vendors’ own pages

Shedul: Is Shedul/Fresha free to use?

No. Shedul, now rebranded as Fresha, charges $19.95 USD per month for the Independent plan (one person) and $14.95 per month per team member for the Team plan. However, there are additional costs beyond the base subscription including 20% commission on marketplace bookings, payment processing fees of 2.19% + 20 cents per transaction, SMS messaging fees of 5 to 15 cents per message, and a $500 card payment terminal if processing in-person payments.

Source
Shedul: What features are included in Shedul/Fresha?

Shedul/Fresha includes appointment scheduling, client management with history and preferences, automated appointment reminders, online booking through website or Facebook, point-of-sale (POS) system, inventory and product management, client loyalty programs, and basic reporting and analytics. All features are available on all paid plans without additional feature-based tiers.

Source
Shedul: What are the hidden costs beyond the subscription price?

Shedul/Fresha charges 20% commission on new client bookings through the Fresha marketplace, 2.19% plus 20 cents for card payment processing, SMS messaging at 5 to 15 cents per message, and requires a $500 card payment terminal for in-person credit card processing. According to industry analysis, true annual costs run approximately 70% higher than the published subscription price.

Source
Shedul: Does Shedul/Fresha work on mobile devices?

Yes, Shedul/Fresha is available as a web platform and has native mobile apps for iOS and Android. Clients can book appointments through the mobile apps, and staff can manage appointments from their phones.

Source
Shedul: What support options are available?

Free and Team plans include email support only. Live chat and phone support (24/7) are only available with an optional premium add-on that costs extra per month. The Fresha Plus premium support is required to access phone and chat support.

Source
Shedul: Can I export my salon data from Shedul/Fresha?

While Shedul/Fresha provides reporting and analytics features, the platform does not clearly document export options for bulk data transfer. Users should contact support to determine data export capabilities and formats.

Source
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