Software · head to head
DocuSign vs Salesloft
The short version
- Only DocuSign has a free tier, so it costs nothing to try first.
- Each has a real cost: DocuSign expensive pricing with difficult-to-predict costs and billing surprises; higher tiers required for useful features; Salesloft the Internet Archive's capture of SalesLoft's pricing page on 3 December 2020 named four distinct packages, Prospect (lead generation), Sell (opportunity management), Engage (post-sale customer experience), and Enterprise (full revenue lifecycle), with no figures published, only 'Request a Quote'.
- They diverge on capability: DocuSign covers Electronic signatures, Salesloft covers Cadences.
Where they differ
Only the attributes on which DocuSign and Salesloft actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in DocuSign
- Electronic signatures
- Templates
- Mobile signing
- Audit trail
- Agreement analytics
- Microsoft 365
- Google Workspace
- SAP
Only in Salesloft
- Cadences
- Email tracking
- Dialer
- Deals management
- Conversation intelligence
- HubSpot
- Microsoft Dynamics
Both cover
- Salesforce
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
DocuSign
- Customer Successnot Salesloft
- Esignaturesnot Salesloft
- Agreement Cloudnot Salesloft
Salesloft
- Prospectingnot DocuSign
- Deal managementnot DocuSign
- Sales coachingnot DocuSign
- Revenue forecastingnot DocuSign
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
DocuSign
- Expensive pricing with difficult-to-predict costs and billing surprises; higher tiers required for useful features
- Slow customer support response times for billing and account issues, with difficulty reaching human agents
- Limited PDF editing capabilities despite the high price point
- Difficulties canceling subscriptions and deleting accounts with potential for unauthorized charges
- Uploaded signatures cannot be changed after signing in some cases, contradicting official documentation
Salesloft
- The Internet Archive's capture of SalesLoft's pricing page on 3 December 2020 named four distinct packages, Prospect (lead generation), Sell (opportunity management), Engage (post-sale customer experience), and Enterprise (full revenue lifecycle), with no figures published, only 'Request a Quote'.
Pricing, plan by plan
DocuSign
Free- Personal$10/month
- 5 envelopes per month
- Basic signing
- Standard$25/month
- 100 envelopes per user per year
- Advanced fields
- Business Pro$40/month
- 100 envelopes per user per year
- Bulk send
- Payment collection
Salesloft
$75/month- Essentials$75/month
- Cadences
- Email tracking
- Dialer
- Advanced$125/month
- All Essentials features
- Deals
- Conversations
- PremierFree
- All Advanced features
- Forecasting
- Pipeline analytics
Which should you pick?
Choose DocuSign if
- You need electronic signatures.
- You want to start without paying.
- You also want templates.
Choose Salesloft if
- You need cadences.
- You work on Web, Ios, Android.
- You also want email tracking.
Questions people ask
- Is DocuSign or Salesloft better?
- Neither clearly leads. DocuSign starts at Free and Salesloft at $75/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, DocuSign or Salesloft?
- DocuSign has a free tier; the other does not. Paid plans start at Free for DocuSign and $75/month for Salesloft.
- Does DocuSign or Salesloft run on more platforms?
- DocuSign runs on Web. Salesloft runs on Web, Ios, Android.
- Can I use DocuSign for free?
- Yes. DocuSign has a free tier, so you can try it without paying. Salesloft starts at $75/month.
- What is DocuSign best used for?
- DocuSign is most often used for customer success, esignatures, agreement cloud. Of those, customer success and esignatures are not what Salesloft is typically brought in for.
- What can DocuSign do that Salesloft cannot?
- DocuSign covers Electronic signatures, Templates, Mobile signing, Audit trail. Salesloft covers Cadences, Email tracking, Dialer, Deals management. Both handle Salesforce, Web support, Ios support, Android support.
Answered from the vendors’ own pages
DocuSign: What are the differences between DocuSign's eSignature and Intelligent Agreement Management (IAM) plans?
eSignature plans focus on document signing starting at $10/month for personal use. IAM plans bundle AI-powered agreement analysis, no-code workflow automation via Maestro, and a smart document repository at higher pricing, designed for enterprise teams managing high volumes of contracts.
SourceDocuSign: Does DocuSign offer a free trial?
Yes, DocuSign offers a free Personal plan at $10/month (billed annually) or $15/month (billed monthly) with limited features, but no trial period for paid plans.
SourceDocuSign: What platforms does DocuSign support?
DocuSign integrates with Microsoft 365 (Outlook, Word, Teams), Salesforce, Workday, and Slack. Documents can be sent and signed through these applications without leaving the platform.
SourceDocuSign: What are the envelope limits on DocuSign's plans?
The Personal plan includes 5 envelopes per month. Standard and Business Pro plans limit to 100 envelopes per user per year. Overages beyond these limits result in additional charges.
SourceDocuSign: Can I cancel my DocuSign subscription?
While DocuSign allows cancellation, users report difficulties reaching support to process cancellations and account deletions, with some experiencing unauthorized charges after attempting to cancel.
SourceRelated pages
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