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Field Service · head to head

FaciliWorks vs ResortCleaning

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite
ResortCleaning logo

ResortCleaning

Field Service

Housekeeping scheduling, inspection and billing software for vacation rental operations

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; ResortCleaning pricing is not published on the vendor site, so comparison against Turno or an in-house scheduling board requires a sales conversation and third-party figures vary widely.
  • They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, ResortCleaning covers PMS-driven job creation.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and ResortCleaning actually diverge.

Attributes where FaciliWorks and ResortCleaning differ
AttributeFaciliWorksResortCleaning
PlatformsWindows, Web, iOS, Android, On-premiseWeb, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in ResortCleaning

  • PMS-driven job creation
  • Scheduling and dispatch
  • Photo inspections
  • Rate cards
  • Invoicing and payroll
  • Inventory tracking

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot ResortCleaning
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot ResortCleaning
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot ResortCleaning
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot ResortCleaning

ResortCleaning

  • A rental management company with two hundred units replacing a spreadsheet turnover board with jobs generated straight from the PMSnot FaciliWorks
  • A cleaning contractor serving four different management companies that needs separate rate cards and invoices per clientnot FaciliWorks
  • An operator wanting photographic proof of unit condition before a guest arrives so damage disputes have evidencenot FaciliWorks
  • A manager reconciling which cleans are billable to the owner and which are absorbed as manager cost at month endnot FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

ResortCleaning

  • Pricing is not published on the vendor site, so comparison against Turno or an in-house scheduling board requires a sales conversation and third-party figures vary widely.
  • It is a housekeeping system only, so it depends entirely on the PMS integration; if your platform is not on the supported list the automated job creation that justifies the product does not work.
  • There is no cleaner marketplace, so an operator who does not already have a workforce gets scheduling software with nobody to schedule.
  • The vendor is small, which means less depth of documentation, a smaller partner ecosystem and more dependence on direct support than a large platform offers.
  • Mobile field use is functional rather than polished, and cleaning crews with low technical confidence typically need in-person training before inspections are completed properly.

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

ResortCleaning

On request
  • ResortCleaning$undefined/month
    • Housekeeping scheduling and dispatch
    • Photo inspections and checklists
    • Rate cards, invoicing and payroll

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Choose ResortCleaning if

  • You need pms-driven job creation.
  • You work on Web, iOS, Android.
  • You also want scheduling and dispatch.
ResortCleaning review

Questions people ask

Is FaciliWorks or ResortCleaning better?
Neither clearly leads. FaciliWorks starts at On request and ResortCleaning at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or ResortCleaning?
FaciliWorks starts at On request and ResortCleaning at On request.
Does FaciliWorks or ResortCleaning run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. ResortCleaning runs on Web, iOS, Android.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what ResortCleaning is typically brought in for.
What can FaciliWorks do that ResortCleaning cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. ResortCleaning covers PMS-driven job creation, Scheduling and dispatch, Photo inspections, Rate cards.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

ResortCleaning: How is it different from Turno?

Turno matches hosts with cleaners from a marketplace. ResortCleaning is back-office software for a team you already employ or contract.

FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

ResortCleaning: What does it cost?

Not published. Expect quoting by property count or job volume, and ask whether there is an account minimum for small portfolios.

FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

ResortCleaning: Does it replace my property management system?

No. It takes reservation data from the PMS and handles the operations layer only.

FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

ResortCleaning: Does it handle contractor pay?

Yes. Completed jobs feed pay calculations for contractors as well as owner invoicing.

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