Cybersecurity · head to head
DataGrail vs Resolver
DataGrail
Cybersecurity
Privacy platform that finds shadow data systems and automates data subject requests across them
- From
- On request
- Rated
- -
Resolver
Cybersecurity
Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll
- From
- On request
- Rated
- -
The short version
- Each has a real cost: DataGrail no pricing is published, and while benchmarking suggests it undercuts OneTrust for comparable scope, cost still scales with request volume and connected systems, which grow with the business.; Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
- They diverge on capability: DataGrail covers Live data discovery, Resolver covers Incident management.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which DataGrail and Resolver actually diverge.
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Cybersecurity).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in DataGrail
- Live data discovery
- Request automation
- Audit trail
- Consent management
- Integration catalogue
- Risk monitoring
- Consumer request portal
- Reporting
Only in Resolver
- Incident management
- Investigations
- Enterprise risk management
- Internal audit
- Compliance and obligations
- Business continuity
- Risk Event Management
- Configurable dashboards
What people use each for
The jobs each tool is most often brought in to do.
DataGrail
- A consumer brand whose deletion requests keep missing data in marketing tools the privacy team did not know existednot Resolver
- A company processing hundreds of CCPA requests a month where manual fulfilment has become a full-time jobnot Resolver
- A privacy team leaving OneTrust because the platform tracked requests but staff still completed them by handnot Resolver
- An organisation needing evidence for a regulator that deletion actually occurred in every system, not that a ticket was closednot Resolver
Resolver
- A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot DataGrail
- A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot DataGrail
- A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot DataGrail
- An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot DataGrail
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
DataGrail
- No pricing is published, and while benchmarking suggests it undercuts OneTrust for comparable scope, cost still scales with request volume and connected systems, which grow with the business.
- Automated fulfilment only works for systems with a supported connector, so homegrown applications and legacy databases still need manual handling, and those are usually where the awkward data lives.
- Discovery works by observing integrations and traffic patterns, so genuinely isolated systems, offline data and files on employee machines remain invisible and outside the data map.
- It is narrower than the enterprise privacy suites, lacking the assessment, third-party risk and wider GRC modules a large regulated organisation will also need, so it may be one of two platforms rather than the only one.
- Deletion automation is irreversible and mistakes are unrecoverable, so teams need real confidence in identity verification before enabling it, and that caution often keeps deletion semi-manual for months after purchase.
Resolver
- Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
- Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
- Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
- The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
- Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.
Pricing, plan by plan
DataGrail
On request- DataGrail Platform$undefined/year
- Data discovery and mapping
- Data subject request automation
- Consent management
Resolver
On request- Resolver Core$undefined/year
- Priced by modules selected and number of users
- Annual or multi-year enterprise agreement
- Implementation and configuration quoted separately
Which should you pick?
Choose DataGrail if
- You need live data discovery.
- You work on Web, API.
- You also want request automation.
Choose Resolver if
- You need incident management.
- You work on Web, iOS, Android.
- You also want investigations.
Questions people ask
- Is DataGrail or Resolver better?
- Neither clearly leads. DataGrail starts at On request and Resolver at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, DataGrail or Resolver?
- DataGrail starts at On request and Resolver at On request.
- Does DataGrail or Resolver run on more platforms?
- DataGrail runs on Web, API. Resolver runs on Web, iOS, Android.
- What is DataGrail best used for?
- DataGrail is most often used for a consumer brand whose deletion requests keep missing data in marketing tools the privacy team did not know existed, a company processing hundreds of ccpa requests a month where manual fulfilment has become a full-time job, a privacy team leaving onetrust because the platform tracked requests but staff still completed them by hand, an organisation needing evidence for a regulator that deletion actually occurred in every system, not that a ticket was closed. Of those, a consumer brand whose deletion requests keep missing data in marketing tools the privacy team did not know existed and a company processing hundreds of ccpa requests a month where manual fulfilment has become a full-time job are not what Resolver is typically brought in for.
- What can DataGrail do that Resolver cannot?
- DataGrail covers Live data discovery, Request automation, Audit trail, Consent management. Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit.
Answered from the vendors’ own pages
DataGrail: How is DataGrail different from OneTrust?
OneTrust orchestrates the workflow; DataGrail focuses on connecting to systems and completing the request, and benchmark data suggests it prices materially below OneTrust for comparable scope.
Resolver: Who owns Resolver?
Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.
DataGrail: Does it find systems we do not know about?
Yes. Continuous discovery of unsanctioned tools processing personal data is its main technical claim.
Resolver: What does Resolver cost?
Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.
DataGrail: What does it cost?
Not published. Pricing is quoted by request volume and connected systems, with multi-year commitments typically discounted.
Resolver: Is Resolver a SOC 2 compliance tool?
No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.
DataGrail: Does it cover consent as well as requests?
Yes, it includes consent management, though publishers needing certified advertising consent usually use a specialist CMP.
Resolver: How long does implementation take?
Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.
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