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Cybersecurity · head to head

Diligent vs Trulioo

Diligent logo

Diligent

Cybersecurity

Board management and enterprise GRC platform assembled from Galvanize, Steele and Diligent Boards

From
On request
Rated
-
Full reviewWebsite
Trulioo logo

Trulioo

Cybersecurity

Identity and business verification against national data sources in nearly 200 countries

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Diligent the platform is an assembly of acquisitions, with the analytics engine from ACL, risk from Rsam, ethics and third-party diligence from Steele and the board portal from Diligent itself, so cross-module reporting and consistent user experience should be tested in a proof of concept rather than assumed.; Trulioo per-check rates vary widely by country and data source, so a blended average from the sales conversation misleads if your volume concentrates in expensive markets.
  • They diverge on capability: Diligent covers Diligent Boards, Trulioo covers Person match.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Diligent and Trulioo actually diverge.

Attributes where Diligent and Trulioo differ
AttributeDiligentTrulioo
PlatformsWeb, iOS, Android, WindowsWeb, API

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Diligent

  • Diligent Boards
  • Entity management
  • Audit and analytics
  • Risk management
  • Third-party risk
  • Ethics and compliance
  • ESG and sustainability
  • Market intelligence

Only in Trulioo

  • Person match
  • Business verification
  • Watchlist screening
  • Document and biometric
  • Single API
  • Workflow orchestration

What people use each for

The jobs each tool is most often brought in to do.

Diligent

  • A listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance systemnot Trulioo
  • An internal audit function moving from sampling to full-population transaction testing using the ACL heritage analytics enginenot Trulioo
  • A regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement findingnot Trulioo
  • A group needing sustainability disclosure data collected with the same audit trail and controls as financial reportingnot Trulioo

Trulioo

  • A payments firm onboarding across dozens of countries where building a data-source integration per market is impracticalnot Diligent
  • A marketplace verifying business sellers and needing beneficial ownership rather than just a company numbernot Diligent
  • A fintech wanting a cheap frictionless first check and reserving document scanning for the minority that fail itnot Diligent
  • A bank expanding into a market where document upload completion rates are poor and registry matching works betternot Diligent

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Diligent

  • The platform is an assembly of acquisitions, with the analytics engine from ACL, risk from Rsam, ethics and third-party diligence from Steele and the board portal from Diligent itself, so cross-module reporting and consistent user experience should be tested in a proof of concept rather than assumed.
  • Pricing is unpublished and consistently at the top of the market, and organisations that need only one capability, a board portal or an audit analytics tool, generally pay less and get more from a specialist.
  • Renewal leverage is weak once the board portal is embedded, because directors are the least willing user group to be migrated and that dependency is well understood by the vendor at renewal time.
  • The analytics engine expects real data skills, and audit teams without an analytics-capable member typically use a fraction of what they licensed while paying for all of it.
  • Module-by-module implementation means the promised single view of governance and risk usually arrives years after the first purchase, if the later modules are ever funded.

Trulioo

  • Per-check rates vary widely by country and data source, so a blended average from the sales conversation misleads if your volume concentrates in expensive markets.
  • Coverage breadth is real but depth is uneven; a country on the map may be served by one thin source with low match rates, which you only discover in a live test.
  • You are charged per query including no-match results, so a market with poor source coverage burns budget producing nothing usable.
  • Because it aggregates third-party data, data residency and consent handling depend on the underlying provider terms, which complicates GDPR assessments in some jurisdictions.
  • Document and biometric capability is competent but not the strongest in the market, so buyers whose primary need is document fraud detection usually pair it with a specialist.

Pricing, plan by plan

Diligent

On request
  • Diligent One Platform$undefined/year
    • Quoted by module and user count
    • Board portal seats priced separately from GRC modules
    • Annual subscription, commonly multi-year

Trulioo

On request
  • Trulioo Platform$undefined/year
    • Priced per check with rates varying by country and data source
    • Person, business and watchlist checks charged separately
    • Volume commitment negotiated annually

Which should you pick?

Choose Diligent if

  • You need diligent boards.
  • You work on Web, iOS, Android, Windows.
  • You also want entity management.
Diligent review

Choose Trulioo if

  • You need person match.
  • You work on Web, API.
  • You also want business verification.
Trulioo review

Questions people ask

Is Diligent or Trulioo better?
Neither clearly leads. Diligent starts at On request and Trulioo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Diligent or Trulioo?
Diligent starts at On request and Trulioo at On request.
Does Diligent or Trulioo run on more platforms?
Diligent runs on Web, iOS, Android, Windows. Trulioo runs on Web, API.
What is Diligent best used for?
Diligent is most often used for a listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system, an internal audit function moving from sampling to full-population transaction testing using the acl heritage analytics engine, a regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement finding, a group needing sustainability disclosure data collected with the same audit trail and controls as financial reporting. Of those, a listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system and an internal audit function moving from sampling to full-population transaction testing using the acl heritage analytics engine are not what Trulioo is typically brought in for.
What can Diligent do that Trulioo cannot?
Diligent covers Diligent Boards, Entity management, Audit and analytics, Risk management. Trulioo covers Person match, Business verification, Watchlist screening, Document and biometric.

Answered from the vendors’ own pages

Diligent: Is Diligent One the same product as Galvanize?

It contains it. Diligent bought Galvanize, the ACL and Rsam merger, for around one billion dollars in April 2021, and its audit analytics and risk modules are that heritage rebranded into Diligent One.

Trulioo: Does it need a document?

Not for the core product. Data-source matching uses name, address and date of birth, which is why completion rates are higher than document flows.

Diligent: What does Diligent cost?

Not published. It is quoted by module and user, and board portal seats are priced differently from GRC seats. Expect an annual or multi-year enterprise agreement.

Trulioo: Are unmatched queries billed?

Yes, in general you pay per query rather than per successful match. Negotiate this explicitly if you are entering markets with thin coverage.

Diligent: Can you buy just the board portal?

Yes, Diligent Boards is sold on its own and is the most common entry point. The GRC modules are separate purchases.

Trulioo: Can it verify companies as well as people?

Yes. Business verification including beneficial ownership is a distinct product line and a common reason to choose Trulioo over document-first vendors.

Diligent: Does it replace a SOC 2 automation tool?

No. Diligent is aimed at enterprise audit, risk and governance, not at automated evidence collection for security certifications.

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