Softwr

Travel · head to head

Hostaway vs Redeam

Hostaway logo

Hostaway

Travel

Vacation rental management platform for professional operators

From
On request
Rated
-
Redeam logo

Redeam

Travel

Channel management and ticket redemption connecting attractions to resellers

From
On request
Rated
-

The short version

  • Each has a real cost: Hostaway quote-only pricing scaled by listing count, with an onboarding fee commonly reported, so entry cost is real; Redeam pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.
  • They diverge on capability: Hostaway covers Multi-channel distribution, Redeam covers Reseller connectivity.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Hostaway and Redeam actually diverge.

Attributes where Hostaway and Redeam differ
AttributeHostawayRedeam
PlatformsWeb, iOS, Android, CloudWeb, API

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hostaway

  • Multi-channel distribution
  • Unified inbox
  • Automation
  • Owner statements

Only in Redeam

  • Reseller connectivity
  • Ticket redemption
  • Reconciliation reporting
  • Rate and availability sync
  • Distribution API
  • Offline channel support

What people use each for

The jobs each tool is most often brought in to do.

Hostaway

  • Managers running portfolios across several booking channelsnot Redeam
  • Operators whose margin goes to manual guest messaging and turnover coordinationnot Redeam
  • Companies producing owner statements for managed propertiesnot Redeam

Redeam

  • An attraction with fifteen reseller partners including offline tour desks that reconciles voucher sales by spreadsheet every monthnot Hostaway
  • A destination operator wanting one integration to reach many OTAs rather than building each connection separatelynot Hostaway
  • A gate operation needing to scan and validate vouchers issued by any channel without knowing in advance which onenot Hostaway
  • A business chasing revenue leakage from vouchers redeemed but never invoiced to the reselling partnernot Hostaway

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hostaway

  • Quote-only pricing scaled by listing count, with an onboarding fee commonly reported, so entry cost is real
  • Built for professional operators; single-property hosts find the cost per unit hard to justify
  • Channel sync inherits the reliability of the booking platforms it connects to
  • Depth in individual modules is shallower than dedicated point tools

Redeam

  • Pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.
  • It is not a booking engine, so you still pay for a reservation system alongside it and Redeam is an additional line rather than a replacement.
  • The value is proportional to the number of reseller relationships you have, so an operator with two OTA connections gains nothing over the channel manager in their existing platform.
  • Onboarding involves integrating both your reservation system and each partner, which is a project with dependencies on third parties you do not control.
  • The vendor is small relative to the OTAs it connects to, which means limited leverage when a major channel changes its API and connections need rework.

Pricing, plan by plan

Hostaway

On request

No published plan breakdown. See the Hostaway review.

Redeam

On request
  • Redeam$undefined/year
    • Reseller channel management
    • Ticket validation and redemption
    • Reconciliation reporting across partners

Which should you pick?

Choose Hostaway if

  • You need multi-channel distribution.
  • You work on Web, iOS, Android, Cloud.
  • You also want unified inbox.

Choose Redeam if

  • You need reseller connectivity.
  • You work on Web, API.
  • You also want ticket redemption.

Questions people ask

Is Hostaway or Redeam better?
Neither clearly leads. Hostaway starts at On request and Redeam at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hostaway or Redeam?
Hostaway starts at On request and Redeam at On request.
Does Hostaway or Redeam run on more platforms?
Hostaway runs on Web, iOS, Android, Cloud. Redeam runs on Web, API.
What is Hostaway best used for?
Hostaway is most often used for managers running portfolios across several booking channels, operators whose margin goes to manual guest messaging and turnover coordination, companies producing owner statements for managed properties. Of those, managers running portfolios across several booking channels and operators whose margin goes to manual guest messaging and turnover coordination are not what Redeam is typically brought in for.
What can Hostaway do that Redeam cannot?
Hostaway covers Multi-channel distribution, Unified inbox, Automation, Owner statements. Redeam covers Reseller connectivity, Ticket redemption, Reconciliation reporting, Rate and availability sync.

Answered from the vendors’ own pages

Hostaway: What does Hostaway cost?

It quotes by listing count and modules and does not publish rates. An onboarding fee is commonly part of the arrangement.

Redeam: Is Redeam a booking system?

No. It is connectivity, redemption and reconciliation between your reservation system and your resellers.

Hostaway: Hostaway or Guesty?

They compete for the same professional operator market with broadly similar feature sets. Differences usually come down to quoted price, onboarding and specific channel or PMS integrations.

Redeam: What does it cost?

Not published. Expect quoting by transaction volume or number of connections.

Hostaway: Is it worth it for one or two listings?

Generally not. It is built for portfolios, and the per-unit cost is hard to justify below a handful of properties.

Redeam: Do I still need a booking platform?

Yes. Redeam sits alongside FareHarbor, Bokun or your own system rather than replacing it.

Redeam: Does it handle offline resellers?

Yes, including pre-issued and paper vouchers from tour desks and agencies, which is the main reason operators buy it.

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