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E-commerce & Retail · head to head

BigCommerce vs Shopkeep

BigCommerce logo

BigCommerce

E-commerce & Retail

Enterprise ecommerce platform for ambitious merchants

From
$29.95/month
Rated
-
Full reviewWebsite
Shopkeep logo

Shopkeep

E-commerce & Retail

Cloud-based POS for small businesses

From
$49/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BigCommerce listed on G-Cloud 14 by reseller CTI Digital Limited at £14,000 per instance for a managed BigCommerce implementation; Shopkeep unreliable inventory control across multiple locations
  • They diverge on capability: BigCommerce covers Multi-channel selling, Shopkeep covers Point of sale.

Where they differ

Only the attributes on which BigCommerce and Shopkeep actually diverge.

Attributes where BigCommerce and Shopkeep differ
AttributeBigCommerceShopkeep
Starting price$29.95/month$49/month
Pricing modelsubscriptionUnknown
PlatformsWebiPad, Web
Founded20092008

Identical on both: free tier (No), user rating (Not yet rated), category (E-commerce & Retail).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BigCommerce

  • Multi-channel selling
  • Built-in SEO
  • Abandoned cart recovery
  • Customer segmentation
  • Marketing automation
  • B2B functionality
  • API access
  • Advanced security

Only in Shopkeep

  • Point of sale
  • Payment processing
  • Inventory management
  • Customer profiles
  • Sales analytics
  • Employee management
  • Mobile POS
  • Reporting

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BigCommerce

  • Listed on G-Cloud 14 by reseller CTI Digital Limited at £14,000 per instance for a managed BigCommerce implementation

Shopkeep

  • Unreliable inventory control across multiple locations
  • Cloud-dependent with no offline transaction processing capability
  • Dropped Bluetooth connections cause lost sales and payment processing failures

Pricing, plan by plan

BigCommerce

$29.95/month
  • Standard$29.95/month
    • Unlimited products
    • 2 staff accounts
    • Basic reports
  • Plus$79.95/month
    • All Standard features
    • Up to 5 staff accounts
    • Advanced reports

Shopkeep

$49/month

No published plan breakdown. See the Shopkeep review.

Which should you pick?

Choose BigCommerce if

  • You need multi-channel selling.
  • You also want built-in seo.
BigCommerce review

Choose Shopkeep if

  • You need point of sale.
  • You work on iPad, Web.
  • You also want payment processing.
Shopkeep review

Questions people ask

Is BigCommerce or Shopkeep better?
Neither clearly leads. BigCommerce starts at $29.95/month and Shopkeep at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BigCommerce or Shopkeep?
BigCommerce starts at $29.95/month and Shopkeep at $49/month.
Does BigCommerce or Shopkeep run on more platforms?
BigCommerce runs on Web. Shopkeep runs on iPad, Web.
What can BigCommerce do that Shopkeep cannot?
BigCommerce covers Multi-channel selling, Built-in SEO, Abandoned cart recovery, Customer segmentation. Shopkeep covers Point of sale, Payment processing, Inventory management, Customer profiles.

Answered from the vendors’ own pages

Shopkeep: How much does Shopkeep cost?

Shopkeep by Lightspeed pricing varies by plan. Customers must request quotes for current pricing, which has shifted since the Lightspeed acquisition.

Source
Shopkeep: What hardware does Shopkeep require?

Shopkeep operates on iPad tablets, cloud-based systems, and traditional cash register setups, requiring third-party hardware integration.

Source
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