E-Commerce · head to head
Medusa vs Razorpay

Razorpay
E-Commerce
Indian payment gateway for domestic and international card, UPI and wallet acceptance
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Medusa the managed cloud meters four separate resources: edge requests, emails, compute hours and database storage; Razorpay it requires an Indian legal entity and settles only to Indian bank accounts, so it is not an option for a business incorporated elsewhere no matter how many Indian customers it has.
- They diverge on capability: Medusa covers Open source, Razorpay covers Domestic payment methods.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Medusa and Razorpay actually diverge.
Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), category (E-Commerce).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Medusa
- Open source
- Modular architecture
- Multi-region support
- Plugin system
- Admin dashboard
- Order management
- Inventory tracking
- Payment integrations
Only in Razorpay
- Domestic payment methods
- International cards
- Payment links and pages
- Route
- RazorpayX
- Subscriptions
- Smart Collect
- Dashboard and reporting
What people use each for
The jobs each tool is most often brought in to do.
Medusa
- Building a custom ecommerce backend on an open source headless platformnot Razorpay
- Running a self hosted or managed commerce API with a custom storefrontnot Razorpay
Razorpay
- An Indian D2C brand needing UPI acceptance alongside cards in a single checkoutnot Medusa
- An Indian SaaS business billing domestic customers on recurring mandatesnot Medusa
- A marketplace that must split each payment between the platform and its sellersnot Medusa
- A business that needs to take payment without building a website, using links and pagesnot Medusa
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Medusa
- The managed cloud meters four separate resources: edge requests, emails, compute hours and database storage
- The Develop plan at $29 a month applies a hard limit of 1,000 emails, so it stops rather than bills
- Compute hours are capped at 600 on Develop and 800 on Launch
- Edge request overage is $0.3 per million and storage $0.5 per GB month above the plan allowance
- Background workers and priority support require the Scale plan at $299 a month
Razorpay
- It requires an Indian legal entity and settles only to Indian bank accounts, so it is not an option for a business incorporated elsewhere no matter how many Indian customers it has.
- The transaction percentage applies to the full order value including shipping and tax rather than to the product price, so low margin categories with heavy shipping give up more of their margin than the quoted rate suggests.
- Payment aggregator authorisation sits with the Reserve Bank of India and has been withheld from aggregators before while applications were reviewed, so a dependency exists that no commercial contract term protects you from.
- Default settlement runs on a delayed cycle with faster settlement sold as a paid add-on, so a business that buys stock from its takings either waits for cash or pays extra for it, and that cost belongs in the effective rate.
- International card acceptance is priced higher and requires separate approval rather than being a configuration change, so cross-border revenue takes longer to switch on and earns less per order than a domestic sale.
Pricing, plan by plan
Medusa
$29/month- Develop$29/month
- Base cloud hosting
- Commerce features included
- No GMV-tax
- Launch$99/month
- Enhanced features
- No GMV-tax
- Scale$299/month
- Advanced features
- No GMV-tax
- Enterprise$null/custom
- Custom configuration
Razorpay
On request- Domestic Payments$undefined/mo
- 2% platform fee per successful transaction across all payment instruments
- GST: 18% applies on the platform fee
- No setup fees, annual maintenance charges, or refund fees
- Corporate Cards$undefined/mo
- 2.15% platform fee per transaction
- International Payments - Cards$undefined/mo
- Up to 3% per successful transaction
- International Payments - Bank Transfers$undefined/mo
- 1% per transaction with zero forex markup
Which should you pick?
Choose Razorpay if
- You need domestic payment methods.
- You also want international cards.
Questions people ask
- Is Medusa or Razorpay better?
- Neither clearly leads. Medusa starts at $29/month and Razorpay at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Medusa or Razorpay?
- Medusa starts at $29/month and Razorpay at On request.
- Does Medusa or Razorpay run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- What is Medusa best used for?
- Medusa is most often used for building a custom ecommerce backend on an open source headless platform, running a self hosted or managed commerce api with a custom storefront. Of those, building a custom ecommerce backend on an open source headless platform and running a self hosted or managed commerce api with a custom storefront are not what Razorpay is typically brought in for.
- What can Medusa do that Razorpay cannot?
- Medusa covers Open source, Modular architecture, Multi-region support, Plugin system. Razorpay covers Domestic payment methods, International cards, Payment links and pages, Route.
Answered from the vendors’ own pages
Medusa: What does Medusa charge for additional team members?
Additional seats on the Medusa Cloud development platform cost $30 per seat per month. Unlimited users can access the Medusa Admin Dashboard at no additional cost for commerce operations.
SourceRazorpay: Can I use Razorpay if my company is not in India?
No. It requires an Indian entity and an Indian bank account for settlement. Overseas businesses selling into India need a different arrangement.
Medusa: Are there usage-based charges beyond the base Medusa plan price?
Yes. Beyond base plan costs, Medusa charges for edge request overages at $0.30 per 1M requests, email overages at $0.70 per 1,000 emails, data transfer at $0.125 per GB, and database storage at $0.50 per GB-month.
SourceRazorpay: What is the real effective rate?
The domestic percentage on the full order value including shipping and tax, plus higher international rates, plus any charge for faster settlement and dispute handling. Compute it from a month of settlement reports, not the pricing page.
Medusa: Can I cancel my Medusa subscription at any time?
Yes, users can cancel their Medusa subscription anytime. Plans are billed monthly in advance, with flex usage charges from the previous month added to the next invoice.
SourceRazorpay: How quickly do I get paid?
On a delayed settlement cycle by default, with faster settlement available as a paid feature. Plan working capital around the default, not the add-on.
Razorpay: What is the main structural risk?
Regulatory. Indian payment aggregators operate under RBI authorisation and have previously been barred from onboarding new merchants. Keep a second processor integrated if payments are business-critical.
Razorpay: Does it support recurring billing?
Yes, built on India's mandate and e-mandate framework, which has its own rules on authentication and notification that differ from card-on-file recurring elsewhere.
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