Softwr

Software · head to head

Pipefy vs Zenoti

Pipefy logo

Pipefy

Software

Workflow and process management, simplified

From
On request
Rated
-
Zenoti logo

Zenoti

Software

Enterprise spa and salon software

From
$200/month
Rated
-

The short version

  • Each has a real cost: Pipefy free Starter tier caps at 5 processes even with up to 10 users; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo

Where they differ

Only the attributes on which Pipefy and Zenoti actually diverge.

Attributes where Pipefy and Zenoti differ
AttributePipefyZenoti
Starting priceOn request$200/month
Pricing modelquotesubscription
PlatformsWebWeb, Ios, Android, Api
FoundedUnknown2010

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Pipefy

Nothing recorded that Zenoti does not also cover.

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

What people use each for

The jobs each tool is most often brought in to do.

Pipefy

No use cases recorded yet. See the Pipefy review.

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Pipefy
  • Centralising appointment booking, point of sale and inventory across sitesnot Pipefy
  • Managing memberships, packages and customer marketing for large operatorsnot Pipefy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Pipefy

  • Free Starter tier caps at 5 processes even with up to 10 users
  • Business and Enterprise tiers publish no per-user price on the pricing page; both require contacting sales for a custom quote
  • Cancellations do not receive refunds even though the plan can be changed or stopped at any time

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Pipefy

On request

No published plan breakdown. See the Pipefy review.

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Pipefy if

Nothing in the data separates Pipefy from Zenoti on the points above - pick on price and on how each one feels to use.

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.

Questions people ask

Is Pipefy or Zenoti better?
Neither clearly leads. Pipefy starts at On request and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Pipefy or Zenoti?
Pipefy starts at On request and Zenoti at $200/month.
Does Pipefy or Zenoti run on more platforms?
Pipefy runs on Web. Zenoti runs on Web, Ios, Android, Api.
What can Pipefy do that Zenoti cannot?
Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation.

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