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Paymo vs Zenoti

Paymo logo

Paymo

Software

Work & project management for teams

From
On request
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Software

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Paymo every advertised price rises after 3 months, with Plus going from $10.90 to $15.90 per user and Pro from $16.90 to $23.90; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Paymo covers Task management, Zenoti covers Appointment booking.

Where they differ

Only the attributes on which Paymo and Zenoti actually diverge.

Attributes where Paymo and Zenoti differ
AttributePaymoZenoti
Starting priceOn request$200/month
Pricing modelfreemiumsubscription
PlatformsWeb, Ios, Android, DesktopWeb, Ios, Android, Api
Founded20082010

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Paymo

  • Task management
  • Time tracking
  • Invoicing
  • Gantt charts
  • Resource scheduling
  • Slack
  • Google Workspace
  • Zapier

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

What people use each for

The jobs each tool is most often brought in to do.

Paymo

  • Project management with time tracking and invoicing for agenciesnot Zenoti
  • Tracking billable hours and project profitabilitynot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Paymo
  • Centralising appointment booking, point of sale and inventory across sitesnot Paymo
  • Managing memberships, packages and customer marketing for large operatorsnot Paymo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Paymo

  • Every advertised price rises after 3 months, with Plus going from $10.90 to $15.90 per user and Pro from $16.90 to $23.90
  • The free plan allows 1 user, 1 client and 2 projects
  • The Solo plan is still capped at 3 clients and 5 projects
  • Gantt charts, task dependencies and scheduling require the Plus plan
  • Integrations are excluded from both the free and Solo plans

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Paymo

On request
  • FreeFree
    • 1 user
    • Basic features
  • Starter$4.95/month
    • Time tracking
    • Kanban
    • Invoicing

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Paymo if

  • You need task management.
  • You work on Web, Ios, Android, Desktop.
  • You also want time tracking.
Paymo review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is Paymo or Zenoti better?
Neither clearly leads. Paymo starts at On request and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Paymo or Zenoti?
Paymo starts at On request and Zenoti at $200/month.
Does Paymo or Zenoti run on more platforms?
Paymo runs on Web, Ios, Android, Desktop. Zenoti runs on Web, Ios, Android, Api.
What is Paymo best used for?
Paymo is most often used for project management with time tracking and invoicing for agencies, tracking billable hours and project profitability. Of those, project management with time tracking and invoicing for agencies and tracking billable hours and project profitability are not what Zenoti is typically brought in for.
What can Paymo do that Zenoti cannot?
Paymo covers Task management, Time tracking, Invoicing, Gantt charts. Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation.
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