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Software · head to head

Basecamp vs Zenoti

Basecamp logo

Basecamp

Software

Project management & team collaboration software

From
Free
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Software

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Only Basecamp has a free tier, so it costs nothing to try first.
  • Each has a real cost: Basecamp the free tier allows one project and 1 GB of storage; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Basecamp covers Message boards, Zenoti covers Appointment booking.

Where they differ

Only the attributes on which Basecamp and Zenoti actually diverge.

Attributes where Basecamp and Zenoti differ
AttributeBasecampZenoti
Starting priceFree$200/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWebWeb, Ios, Android, Api
Founded20042010

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Basecamp

  • Message boards
  • To-do lists
  • Schedules
  • Documents & files
  • Group chat
  • Check-in questions
  • Hill Charts
  • Email forwards

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

Both cover

  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Basecamp

  • Project management for a small team in one placenot Zenoti
  • Message boards and chat alongside to-dosnot Zenoti
  • Client collaboration, since guests are not chargednot Zenoti
  • Flat-rate project management for a larger team on Pro Unlimitednot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Basecamp
  • Centralising appointment booking, point of sale and inventory across sitesnot Basecamp
  • Managing memberships, packages and customer marketing for large operatorsnot Basecamp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Basecamp

  • The free tier allows one project and 1 GB of storage
  • Pro is $15 per user per month, so cost scales with headcount unlike the flat Pro Unlimited at $299 a month billed annually
  • Storage beyond the plan costs $50 a month per additional terabyte
  • Timesheet and the Admin Pro Pack are paid upgrades on Pro and only bundled with Pro Unlimited

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Basecamp

Free

No published plan breakdown. See the Basecamp review.

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Basecamp if

  • You need message boards.
  • You want to start without paying.
  • You also want to-do lists.
Basecamp review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is Basecamp or Zenoti better?
Neither clearly leads. Basecamp starts at Free and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Basecamp or Zenoti?
Basecamp has a free tier; the other does not. Paid plans start at Free for Basecamp and $200/month for Zenoti.
Does Basecamp or Zenoti run on more platforms?
Basecamp runs on Web. Zenoti runs on Web, Ios, Android, Api.
Can I use Basecamp for free?
Yes. Basecamp has a free tier, so you can try it without paying. Zenoti starts at $200/month.
What is Basecamp best used for?
Basecamp is most often used for project management for a small team in one place, message boards and chat alongside to-dos, client collaboration, since guests are not charged, flat-rate project management for a larger team on pro unlimited. Of those, project management for a small team in one place and message boards and chat alongside to-dos are not what Zenoti is typically brought in for.
What can Basecamp do that Zenoti cannot?
Basecamp covers Message boards, To-do lists, Schedules, Documents & files. Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation. Both handle SOC2.
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