Sales Enablement · head to head
Avoma vs Orum
Avoma
Sales Enablement
Meeting assistant, scheduler and conversation intelligence sold as separate priced layers
- From
- $19/month
- Rated
- -
Orum
Sales Enablement
Parallel dialler that connects sales reps only when a human answers
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Avoma conversation Intelligence, the capability most buyers actually want, is a 29 US dollar per seat add-on rather than part of the plan, so the real cost of a working sales configuration is at least 53 per user per month against a 19 headline.; Orum orum removed public pricing, so the only figures available are independent estimates around 250 US dollars per user per month at entry and several hundred above that for Ascend, and you cannot verify either without a sales call.
- They diverge on capability: Avoma covers AI meeting assistant, Orum covers Parallel dialling.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Avoma and Orum actually diverge.
Identical on both: free tier (No), user rating (Not yet rated), category (Sales Enablement).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Avoma
- AI meeting assistant
- Custom note templates
- Scheduling
- CRM sync
- Conversation intelligence
- Revenue intelligence
- Ask Avoma
- Lead router
Only in Orum
- Parallel dialling
- Voicemail and machine detection
- Local presence
- CRM activity logging
- Call recording and transcription
- Live listen and whisper
- Connect rate analytics
- Sequence integration
What people use each for
The jobs each tool is most often brought in to do.
Avoma
- A ten-person sales team that wants CRM-ready call notes and booking links without buying a note-taker and a scheduler separatelynot Orum
- A customer success group that needs every renewal conversation summarised against a fixed template so handovers stop losing contextnot Orum
- A founder-led sales motion where the founder wants to review call recordings for coaching but cannot justify an enterprise conversation intelligence contractnot Orum
- A team with many internal attendees who only need a few people recording, since viewers and collaborators do not consume paid seatsnot Orum
Orum
- A 20-person sales development team that needs to triple daily conversations without adding headcountnot Avoma
- An outbound team whose reps spend most of the day listening to voicemail greetings and phone treesnot Avoma
- A sales leader who needs live listen and whisper coaching on calls made by new startersnot Avoma
- A team with a large but low-connect-rate list where reaching enough humans manually is arithmetically impossiblenot Avoma
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Avoma
- Conversation Intelligence, the capability most buyers actually want, is a 29 US dollar per seat add-on rather than part of the plan, so the real cost of a working sales configuration is at least 53 per user per month against a 19 headline.
- Seat ceilings are baked into tiers, with Startup capped at 25 seats and Organization at 100, so growth forces a plan change for headcount reasons alone rather than feature reasons.
- Conversation intelligence on the Organization tier is explicitly limited, meaning teams discover which parts are missing after they have committed to an annual contract.
- Deal and forecast analytics are considerably shallower than dedicated revenue intelligence platforms, so an organisation that grows into serious pipeline inspection will replace the add-on rather than expand it.
- Summary quality depends on the note template being maintained, and teams that never configure templates get generic recaps that nobody reads, which quietly turns the subscription into an expensive transcript archive.
Orum
- Orum removed public pricing, so the only figures available are independent estimates around 250 US dollars per user per month at entry and several hundred above that for Ascend, and you cannot verify either without a sales call.
- Standard packaging carries a nine-seat minimum and every plan is annual, so a team of four cannot buy the main product and a team that shrinks mid-year keeps paying for empty seats.
- Parallel dialling burns through phone numbers and carrier reputation quickly, and once numbers get flagged as spam by carriers the connect rate advantage that justified the cost erodes.
- Consent and call recording rules differ by jurisdiction and several use cases that are routine in the United States are restricted in parts of Europe, so multinational teams cannot deploy it uniformly.
- The tool multiplies conversations but does nothing about list quality; pointed at bad data it simply reaches more wrong people faster, and teams without a working data source see no return on a five-figure annual commitment.
Pricing, plan by plan
Avoma
$19/month- Startup$19/month
- Up to 25 paid seats
- Unlimited AI meeting assistant
- Automatic recording and transcription
- Organization$24/month
- Up to 100 paid seats
- Everything in Startup
- Custom AI topics and templates
- Enterprise$39/month
- Minimum 10 paid seats
- Everything in Organization
- Org-wide Ask Avoma
- Conversation Intelligence add-on$29/month
- Per seat, on top of a base plan
- Talk ratios and topic tracking
- Keyword alerts and coaching
Orum
On request- Launch$undefined/year
- Parallel dialling
- Voicemail detection
- Local presence
- Ascend$undefined/year
- Higher concurrent dial lines
- Advanced coaching and live listen
- Full analytics
- Ascend Limited$undefined/year
- Reduced-rate seats for staff who do not dial full time
- Same platform access at lower usage
- Sold alongside a standard Ascend commitment
Which should you pick?
Choose Avoma if
- You need ai meeting assistant.
- You work on Web, iOS, Android, Chrome extension.
- You also want custom note templates.
Choose Orum if
- You need parallel dialling.
- You work on Web, Chrome extension.
- You also want voicemail and machine detection.
Questions people ask
- Is Avoma or Orum better?
- Neither clearly leads. Avoma starts at $19/month and Orum at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Avoma or Orum?
- Avoma starts at $19/month and Orum at On request.
- Does Avoma or Orum run on more platforms?
- Avoma runs on Web, iOS, Android, Chrome extension. Orum runs on Web, Chrome extension.
- What is Avoma best used for?
- Avoma is most often used for a ten-person sales team that wants crm-ready call notes and booking links without buying a note-taker and a scheduler separately, a customer success group that needs every renewal conversation summarised against a fixed template so handovers stop losing context, a founder-led sales motion where the founder wants to review call recordings for coaching but cannot justify an enterprise conversation intelligence contract, a team with many internal attendees who only need a few people recording, since viewers and collaborators do not consume paid seats. Of those, a ten-person sales team that wants crm-ready call notes and booking links without buying a note-taker and a scheduler separately and a customer success group that needs every renewal conversation summarised against a fixed template so handovers stop losing context are not what Orum is typically brought in for.
- What can Avoma do that Orum cannot?
- Avoma covers AI meeting assistant, Custom note templates, Scheduling, CRM sync. Orum covers Parallel dialling, Voicemail and machine detection, Local presence, CRM activity logging.
Answered from the vendors’ own pages
Avoma: Is 19 US dollars the real price?
Only for the base meeting assistant on annual billing. Adding Conversation Intelligence takes it to 53 per user per month, and Revenue Intelligence takes it to 82.
Orum: Does Orum publish pricing?
No longer. Independent estimates put entry near 250 US dollars per user per month billed annually, but treat that as an estimate.
Avoma: Do I pay for people who only watch recordings?
No. Viewers and collaborators are free. Paid seats are only required for users whose own meetings are recorded.
Orum: What is the minimum team size?
Orum own pricing page cites a nine-seat minimum for standard packaging, with reported three-seat availability on the entry Launch package.
Avoma: Does it replace my scheduling tool?
For most teams, yes. Group and round-robin booking arrive on the Organization tier; Startup includes 1:1 links only.
Orum: Can I pay monthly?
No. All plans require an annual commitment.
Avoma: Is it a Gong replacement?
Not at the enterprise end. Avoma covers the common conversation intelligence use cases at a fraction of the price but does not match Gong on deal analytics or coaching depth.
Orum: Does it replace Outreach or Salesloft?
No. It handles the dialling and connects into your sequence platform, which still owns cadence and email.
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