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Proposals · head to head

Nutshell vs Salesforce

Nutshell logo

Nutshell

Proposals

Easy CRM for small businesses

From
$13/month
Rated
-
Full reviewWebsite
Salesforce logo

Salesforce

CRM

World's #1 CRM

From
$25/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Nutshell aI usage is metered as outcomes per user per month, from 10 on Foundation to 150 on Enterprise; Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually
  • They diverge on capability: Nutshell covers Lead tracking, Salesforce covers Opportunity management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Nutshell and Salesforce actually diverge.

Attributes where Nutshell and Salesforce differ
AttributeNutshellSalesforce
Starting price$13/month$25/month
PlatformsWebWeb, Ios, Android, Api
CategoryProposalsCRM
Founded20091999

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Nutshell

  • Lead tracking
  • Pipeline management
  • Task management
  • Reporting
  • Zapier
  • Gmail
  • GDPR
  • Cloud deployment

Only in Salesforce

  • Opportunity management
  • Lead management
  • Reports & dashboards
  • Workflow automation
  • Mobile access
  • AppExchange
  • Microsoft 365
  • Google Workspace

Both cover

  • Contact management
  • Email integration
  • Slack
  • Mailchimp

What people use each for

The jobs each tool is most often brought in to do.

Nutshell

  • Sales CRM for small to enterprise teamsnot Salesforce
  • Lead management and sales pipeline trackingnot Salesforce
  • Reporting and team analyticsnot Salesforce

Salesforce

  • Sales managementnot Nutshell
  • Customer servicenot Nutshell
  • Marketing automationnot Nutshell
  • Lead generationnot Nutshell
  • Analytics & reportingnot Nutshell

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Nutshell

  • AI usage is metered as outcomes per user per month, from 10 on Foundation to 150 on Enterprise
  • Custom pipelines are rationed by plan, at 5 on Pro and 10 on Business, with unlimited only on Enterprise at $79 per user per month
  • Sales automation and advanced reporting require the Pro plan at $42 per user per month
  • Four separate add ons sit on top of the seat price: marketing at $49 a month, engagement at $16 per user, prospecting at $37 and proposals at $79
  • SSO and SQL data access are Enterprise only

Salesforce

  • Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

Pricing, plan by plan

Nutshell

$13/month
  • Starter$13/month
    • For individuals or small teams starting out
    • Core CRM functionality
    • Live support
  • Tier 2$25/month
    • Enhanced reporting capabilities
    • Live support
    • Saves 4 hours monthly per user
  • Tier 3$42/month
    • Additional pipelines and admin features
    • Live support
    • Saves 8 hours monthly per user
  • Tier 4$59/month
    • Customization and extra AI features
    • Live support
    • Saves 20 hours monthly per user

Salesforce

$25/month
  • Essentials$25/month
    • Account & contact management
    • Opportunity tracking
    • Lead management
  • Professional$80/month
    • Everything in Essentials
    • Complete CRM
    • Lead scoring
  • Enterprise$165/month
    • Everything in Professional
    • Workflow automation
    • Advanced analytics
  • Unlimited$330/month
    • Everything in Enterprise
    • Unlimited customizations
    • 24/7 support

Which should you pick?

Choose Nutshell if

  • You need lead tracking.
  • You also want pipeline management.
Nutshell review

Choose Salesforce if

  • You need opportunity management.
  • You work on Web, Ios, Android, Api.
  • You also want lead management.
Salesforce review

Questions people ask

Is Nutshell or Salesforce better?
Neither clearly leads. Nutshell starts at $13/month and Salesforce at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Nutshell or Salesforce?
Nutshell starts at $13/month and Salesforce at $25/month.
Does Nutshell or Salesforce run on more platforms?
Nutshell runs on Web. Salesforce runs on Web, Ios, Android, Api.
What is Nutshell best used for?
Nutshell is most often used for sales crm for small to enterprise teams, lead management and sales pipeline tracking, reporting and team analytics. Of those, sales crm for small to enterprise teams and lead management and sales pipeline tracking are not what Salesforce is typically brought in for.
What can Nutshell do that Salesforce cannot?
Nutshell covers Lead tracking, Pipeline management, Task management, Reporting. Salesforce covers Opportunity management, Lead management, Reports & dashboards, Workflow automation. Both handle Contact management, Email integration, Slack, Mailchimp.

Answered from the vendors’ own pages

Nutshell: How much does Nutshell CRM cost?

Nutshell CRM pricing ranges from $13 to $79 per user per month. Starter tier ($13/month) includes core CRM, Tier 2 ($25/month) adds enhanced reporting, and Enterprise ($79/month) includes SSO and SQL access.

Source
Nutshell: Is there a free trial for Nutshell?

Yes, Nutshell offers a 14-day free trial with no credit card required. The trial includes access to core CRM functionality and live support.

Source
Nutshell: What does Nutshell Enterprise tier include?

Nutshell Enterprise at $79 per user per month includes SSO (Single Sign-On), SQL database access for data export, priority support, and unlimited time saved estimates of 30 hours per month.

Source
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