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Insurance · head to head

Novidea vs Sapiens CoreSuite

Novidea logo

Novidea

Insurance

Broker and MGA management platform built natively on Salesforce

From
On request
Rated
-
Full reviewWebsite
Sapiens CoreSuite logo

Sapiens CoreSuite

Insurance

Digital insurance platform for carriers worldwide

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Novidea salesforce licences are a separate recurring cost on top of the Novidea subscription, and for a broker with many occasional users that second bill changes the comparison against standalone systems entirely.; Sapiens CoreSuite pricing not publicly available, requires contact with sales
  • They diverge on capability: Novidea covers Native Salesforce architecture, Sapiens CoreSuite covers Policy administration.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Novidea and Sapiens CoreSuite actually diverge.

Attributes where Novidea and Sapiens CoreSuite differ
AttributeNovideaSapiens CoreSuite
Pricing modelquotesubscription
PlatformsWeb, iOS, Android, APIWeb, Api, Mobile
FoundedUnknown1982

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Insurance).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Novidea

  • Native Salesforce architecture
  • Placement and submission tracking
  • Multi-currency and multi-entity
  • Commission and revenue management
  • Analytics
  • Client and broker portals

Only in Sapiens CoreSuite

  • Policy administration
  • Claims processing
  • Underwriting automation
  • Product configuration
  • Agent portal
  • Customer self-service
  • Reinsurance
  • Regulatory reporting

What people use each for

The jobs each tool is most often brought in to do.

Novidea

  • An international broker consolidating offices that each run a different local agency systemnot Sapiens CoreSuite
  • A speciality wholesaler placing non-admitted and Lloyd's business that national agency systems handle poorlynot Sapiens CoreSuite
  • An MGA that needs binder, bordereaux and commission tracking in the same place as the client recordnot Sapiens CoreSuite
  • A broker group that already standardised on Salesforce and does not want a second client databasenot Sapiens CoreSuite

Sapiens CoreSuite

  • Core system replacementnot Novidea
  • Digital transformationnot Novidea
  • New product launchnot Novidea
  • Market expansionnot Novidea

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Novidea

  • Salesforce licences are a separate recurring cost on top of the Novidea subscription, and for a broker with many occasional users that second bill changes the comparison against standalone systems entirely.
  • It is not built around United States personal lines carrier download, so an agency whose daily work depends on automated policy download from dozens of carriers will find the connectivity thin.
  • Because it inherits Salesforce, it also inherits Salesforce administration; you need someone who knows the platform, and that skill is priced by the Salesforce market rather than the insurance market.
  • Implementations involve mapping an existing book with its history into Salesforce objects, and brokers consistently underestimate how much data cleansing that exposes.
  • Salesforce platform changes and release cycles are outside the vendor control, so an upgrade that alters behaviour you depend on arrives on someone else calendar.

Sapiens CoreSuite

  • Pricing not publicly available, requires contact with sales
  • Smaller user base compared to some competitors in enterprise insurance

Pricing, plan by plan

Novidea

On request
  • Novidea Platform$undefined/year
    • Broker management on Salesforce
    • Placement and revenue tracking
    • Analytics dashboards

Sapiens CoreSuite

On request
  • Standard$undefined/month
    • Core policy administration
    • Claims management
    • Standard integrations
  • Enterprise$undefined/month
    • All Standard features
    • Advanced analytics
    • Multi-line support

Which should you pick?

Choose Novidea if

  • You need native salesforce architecture.
  • You work on Web, iOS, Android, API.
  • You also want placement and submission tracking.
Novidea review

Choose Sapiens CoreSuite if

  • You need policy administration.
  • You work on Web, Api, Mobile.
  • You also want claims processing.
Sapiens CoreSuite review

Questions people ask

Is Novidea or Sapiens CoreSuite better?
Neither clearly leads. Novidea starts at On request and Sapiens CoreSuite at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Novidea or Sapiens CoreSuite?
Novidea starts at On request and Sapiens CoreSuite at On request.
Does Novidea or Sapiens CoreSuite run on more platforms?
Novidea runs on Web, iOS, Android, API. Sapiens CoreSuite runs on Web, Api, Mobile.
What is Novidea best used for?
Novidea is most often used for an international broker consolidating offices that each run a different local agency system, a speciality wholesaler placing non-admitted and lloyd's business that national agency systems handle poorly, an mga that needs binder, bordereaux and commission tracking in the same place as the client record, a broker group that already standardised on salesforce and does not want a second client database. Of those, an international broker consolidating offices that each run a different local agency system and a speciality wholesaler placing non-admitted and lloyd's business that national agency systems handle poorly are not what Sapiens CoreSuite is typically brought in for.
What can Novidea do that Sapiens CoreSuite cannot?
Novidea covers Native Salesforce architecture, Placement and submission tracking, Multi-currency and multi-entity, Commission and revenue management. Sapiens CoreSuite covers Policy administration, Claims processing, Underwriting automation, Product configuration.

Answered from the vendors’ own pages

Novidea: Do we need to buy Salesforce as well?

Yes. Novidea runs on Salesforce and the underlying platform licences are purchased separately. Include them in every cost comparison.

Sapiens CoreSuite: What insurance lines does Sapiens CoreSuite support?

Sapiens CoreSuite supports multiple insurance lines including Property & Casualty, Life & Annuities, Life & Pensions, and Health Insurance with dedicated platform versions for each.

Source
Novidea: Is it suitable for a United States retail agency?

Only if your book is commercial or speciality. If you depend on personal lines carrier download, an established agency management system is the better fit.

Sapiens CoreSuite: Is Sapiens CoreSuite cloud-based?

Yes. Sapiens CoreSuite is a comprehensive cloud-based insurance software solution designed for modern insurance operations.

Source
Novidea: What does it replace?

The broker management system and usually a separate CRM, plus the spreadsheets used for commission and receivables tracking.

Sapiens CoreSuite: What modules are included in CoreSuite for P&C?

CoreSuite for P&C includes PolicyPro for policy administration, BillingPro for billing management, and ClaimsPro for claims processing.

Source
Sapiens CoreSuite: When was the latest version of Sapiens CoreSuite released?

In September 2025, Sapiens announced the latest version of Sapiens CoreSuite for Property & Casualty for the North American market with significant performance and usability improvements.

Source
Sapiens CoreSuite: Is Sapiens CoreSuite modular?

Yes. CoreSuite is designed as a modular platform where insurers can select components for their specific business needs including policy, billing, and claims management.

Source
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