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CRM · head to head

Nimble vs Podium

Nimble logo

Nimble

CRM

Social CRM for teams

From
$19/month
Free plan
No
Full reviewWebsite
Podium logo

Podium

Customer Support

Messaging platform for local businesses

From
$249/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Nimble nimble Business plan as captured 30 December 2023 was $24.90/user/month annually ($29.90 monthly), capped at 25,000 contact records and 2GB storage per user, with $10/month add-ons for extra 10,000 contacts or extra 10GB storage; Podium no transparent pricing published online
  • They diverge on capability: Nimble covers Contact management, Podium covers Text messaging.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Nimble and Podium actually diverge.

Attributes where Nimble and Podium differ
AttributeNimblePodium
Starting price$19/month$249/month
PlatformsWebWeb, Ios, Android
CategoryCRMCustomer Support
Founded20102014

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Nimble

  • Contact management
  • Social media integration
  • Pipeline management
  • Task management
  • Email integration
  • Activity timeline
  • Gmail
  • LinkedIn

Only in Podium

  • Text messaging
  • Review management
  • Webchat
  • Payments
  • Team inbox
  • Automation
  • Google
  • QuickBooks

Both cover

  • Facebook
  • GDPR
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Nimble

  • Social sellingnot Podium
  • Relationship managementnot Podium
  • Lead trackingnot Podium

Podium

  • Managing customer messages and reviews for local businessesnot Nimble
  • Converting inbound leads through text and web chatnot Nimble

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Nimble

  • Nimble Business plan as captured 30 December 2023 was $24.90/user/month annually ($29.90 monthly), capped at 25,000 contact records and 2GB storage per user, with $10/month add-ons for extra 10,000 contacts or extra 10GB storage

Podium

  • No transparent pricing published online
  • 10DLC base fee amount not specified
  • Bulk Messages credits and limits not quantified

Pricing, plan by plan

Nimble

$19/month
  • Essentials$19/month
    • Contact management
    • Social integration
  • Plus$39/month
    • Everything in Essentials
    • Pipeline management
    • Task tracking
  • Pro$59/month
    • Everything in Plus
    • Advanced reporting
    • Custom fields

Podium

$249/month
  • Essentials$249/month
    • Inbox
    • Reviews
    • Website chat
  • Standard$449/month
    • Essentials + Campaigns
    • Payments
    • Automation
  • Professional$undefined/month
    • Standard + Advanced analytics
    • Multi-location

Which should you pick?

Choose Nimble if

  • You need contact management.
  • You also want social media integration.
Nimble review

Choose Podium if

  • You need text messaging.
  • You work on Web, Ios, Android.
  • You also want review management.
Podium review

Questions people ask

Is Nimble or Podium better?
Neither clearly leads. Nimble starts at $19/month and Podium at $249/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Nimble or Podium?
Nimble starts at $19/month and Podium at $249/month.
Does Nimble or Podium run on more platforms?
Nimble runs on Web. Podium runs on Web, Ios, Android.
What is Nimble best used for?
Nimble is most often used for social selling, relationship management, lead tracking. Of those, social selling and relationship management are not what Podium is typically brought in for.
What can Nimble do that Podium cannot?
Nimble covers Contact management, Social media integration, Pipeline management, Task management. Podium covers Text messaging, Review management, Webchat, Payments. Both handle Facebook, GDPR, Web support.

Answered from the vendors’ own pages

Podium: How do I find out Podium pricing for my business?

Podium requires contacting their sales team directly at 1-801-438-4425 or visiting http://podium.com/getpricing for a custom quote based on your business needs.

Source
Podium: What messaging features might incur additional costs?

10DLC messaging has a base fee (amount unspecified) and Bulk Messages credits are available with limits that are not detailed on their public pricing page.

Source
Podium: Does Podium publish pricing tiers online?

No. Podium states plans are designed to fit specific business needs and requires sales team consultation instead of displaying standard public pricing.

Source
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