Healthcare & Medical · head to head
athenaOne vs Teladoc Health
athenaOne
Healthcare & Medical
Unified cloud platform combining EHR, practice management, and patient engagement
- From
- $250/month
- Rated
- -
Teladoc Health
Healthcare & Medical
Virtual healthcare platform for telehealth and telemedicine
- From
- $89/visit
- Rated
- -
The short version
- They diverge on capability: athenaOne covers Electronic Health Records, Teladoc Health covers Video Consultations.
Where they differ
Only the attributes on which athenaOne and Teladoc Health actually diverge.
| Attribute | athenaOne | Teladoc Health |
|---|---|---|
| Starting price | $250/month | $89/visit |
| Pricing model | subscription | Unknown |
| Platforms | Web, Mobile, Api | Web, iOS, Android |
| Founded | 1997 | 2002 |
Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare & Medical).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in athenaOne
- Electronic Health Records
- Practice Management
- Patient Engagement
- Care Coordination
- Analytics
- Mobile App
- Telehealth
- Labs
Only in Teladoc Health
- Video Consultations
- Phone Consultations
- Messaging
- Prescription Services
- Mental Health
- Chronic Care
- EHR Systems
- Health Plans
Both cover
- HIPAA
- SOC2
- Cloud deployment
- Web support
- Mobile support
- Api support
What people use each for
The jobs each tool is most often brought in to do.
athenaOne
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Teladoc Health
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
athenaOne
Nothing recorded yet. See the athenaOne review.
Teladoc Health
- Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
- Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
- Cannot handle medical emergencies; users must call 911 for emergency care
Pricing, plan by plan
athenaOne
$250/monthNo published plan breakdown. See the athenaOne review.
Teladoc Health
$89/visitNo published plan breakdown. See the Teladoc Health review.
Which should you pick?
Choose athenaOne if
- You need electronic health records.
- You work on Web, Mobile, Api.
- You also want practice management.
Choose Teladoc Health if
- You need video consultations.
- You work on Web, iOS, Android.
- You also want phone consultations.
Questions people ask
- Is athenaOne or Teladoc Health better?
- Neither clearly leads. athenaOne starts at $250/month and Teladoc Health at $89/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, athenaOne or Teladoc Health?
- athenaOne starts at $250/month and Teladoc Health at $89/visit.
- Does athenaOne or Teladoc Health run on more platforms?
- athenaOne runs on Web, Mobile, Api. Teladoc Health runs on Web, iOS, Android.
- What is athenaOne best used for?
- athenaOne is most often used for patient care, medical records, practice management, telehealth.
- What can athenaOne do that Teladoc Health cannot?
- athenaOne covers Electronic Health Records, Practice Management, Patient Engagement, Care Coordination. Teladoc Health covers Video Consultations, Phone Consultations, Messaging, Prescription Services. Both handle HIPAA, SOC2, Cloud deployment, Web support.
Answered from the vendors’ own pages
Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?
No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.
SourceTeladoc Health: How quickly can I get an appointment with Teladoc?
For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.
SourceTeladoc Health: What medications can Teladoc providers prescribe?
Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.
SourceTeladoc Health: What is the cost of Teladoc visits without insurance?
General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.
Source