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Government · head to head

mySidewalk vs NEOGOV

mySidewalk logo

mySidewalk

Government

Community data dashboards for local government and public health, prewired to federal datasets

From
On request
Rated
-
NEOGOV logo

NEOGOV

Government

Public sector HR suite covering civil service recruiting, onboarding, training and policy management

From
On request
Rated
-

The short version

  • Each has a real cost: mySidewalk it produces analysis and presentation rather than operational change, so the value has to be re argued at every renewal against services with more visible outputs.; NEOGOV each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • They diverge on capability: mySidewalk covers Prewired federal datasets, NEOGOV covers Civil service recruiting.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which mySidewalk and NEOGOV actually diverge.

Attributes where mySidewalk and NEOGOV differ
AttributemySidewalkNEOGOV
PlatformsWebWeb, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in mySidewalk

  • Prewired federal datasets
  • Margin of error handling
  • Custom geographies
  • Published dashboards
  • Local data integration
  • Report generation

Only in NEOGOV

  • Civil service recruiting
  • Veterans preference handling
  • GovernmentJobs.com posting
  • Onboarding workflows
  • Learning and training records
  • Policy management

What people use each for

The jobs each tool is most often brought in to do.

mySidewalk

  • A public health department producing a community health needs assessment on deadlinenot NEOGOV
  • A city applying for federal funding that requires demographic and disparity evidence for a service areanot NEOGOV
  • An agency that lost its only analyst who understood American Community Survey margins of errornot NEOGOV
  • A council wanting published neighbourhood indicator dashboards residents can browsenot NEOGOV

NEOGOV

  • A city or county HR department that must run scored examinations and ranked eligibility listsnot mySidewalk
  • A public safety agency needing policy acknowledgement records that stand up in litigationnot mySidewalk
  • An agency replacing a commercial applicant tracking system that cannot handle veterans preferencenot mySidewalk
  • A school district or university consolidating recruiting, onboarding and mandated training recordsnot mySidewalk

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

mySidewalk

  • It produces analysis and presentation rather than operational change, so the value has to be re argued at every renewal against services with more visible outputs.
  • Budget frequently comes from a grant, which means the subscription is exposed when the grant cycle ends rather than being protected as core infrastructure.
  • The prewired datasets are American, so the platform has effectively no value outside United States federal statistical sources.
  • Analytical depth is bounded by what the platform exposes, so an agency with a genuine analyst will hit the ceiling and move to a statistical environment.
  • Small area estimates remain small area estimates, and presenting them as polished dashboards can lend unwarranted confidence to figures whose error bars overlap.

NEOGOV

  • Each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • Policy management arrived through the PowerDMS acquisition rather than being built in, and the join between it and the rest of the suite still reads as two products.
  • Implementation is long and configuration heavy because the civil service rules that make the product valuable have to be encoded for your jurisdiction, and that work is billed.
  • Pricing is not published and scales with headcount, so a large agency can pay several times what a comparable one pays without knowing it unless someone reads the public contracts.
  • Private equity ownership since the Warburg Pincus investment has coincided with an acquisition led strategy, and buyers should expect further products bolted on rather than deeper integration of the existing ones.

Pricing, plan by plan

mySidewalk

On request
  • mySidewalk$undefined/year
    • Quoted annually by agency scope and dataset needs
    • Custom geography and local data integration work priced separately
    • No public price list, though agency contracts are public records

NEOGOV

On request
  • NEOGOV Suite$undefined/year
    • Quoted per module and scaled by employee headcount
    • Implementation and data migration priced separately from the subscription
    • Available through cooperative purchasing and state term contracts

Which should you pick?

Choose mySidewalk if

  • You need prewired federal datasets.
  • You also want margin of error handling.

Choose NEOGOV if

  • You need civil service recruiting.
  • You work on Web, iOS, Android.
  • You also want veterans preference handling.

Questions people ask

Is mySidewalk or NEOGOV better?
Neither clearly leads. mySidewalk starts at On request and NEOGOV at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, mySidewalk or NEOGOV?
mySidewalk starts at On request and NEOGOV at On request.
Does mySidewalk or NEOGOV run on more platforms?
mySidewalk runs on Web. NEOGOV runs on Web, iOS, Android.
What is mySidewalk best used for?
mySidewalk is most often used for a public health department producing a community health needs assessment on deadline, a city applying for federal funding that requires demographic and disparity evidence for a service area, an agency that lost its only analyst who understood american community survey margins of error, a council wanting published neighbourhood indicator dashboards residents can browse. Of those, a public health department producing a community health needs assessment on deadline and a city applying for federal funding that requires demographic and disparity evidence for a service area are not what NEOGOV is typically brought in for.
What can mySidewalk do that NEOGOV cannot?
mySidewalk covers Prewired federal datasets, Margin of error handling, Custom geographies, Published dashboards. NEOGOV covers Civil service recruiting, Veterans preference handling, GovernmentJobs.com posting, Onboarding workflows.

Answered from the vendors’ own pages

mySidewalk: What problem does it actually solve?

Correct use of American Community Survey and federal health data for small geographies, which is difficult and is usually held by one person in an agency.

NEOGOV: Why not use a commercial applicant tracking system?

Because civil service rules such as ranked eligibility lists, rule of three certification and veterans preference are not expressible in commercial products, so the statutory steps end up in spreadsheets.

mySidewalk: Is it useful outside the United States?

No. Its value is the maintained pipeline into US federal statistical datasets.

NEOGOV: Can I find out what other agencies pay?

Yes. These are public procurements, so executed contract values appear in council agenda packets and state term contract listings. Read several before negotiating.

mySidewalk: Who buys it?

Mostly public health departments and city planning or performance teams, often funded from a grant that requires the evidence it produces.

NEOGOV: What did NEOGOV acquire?

PowerDMS, a policy management and accreditation product, in 2021, which is now sold as the policy module of the suite.

mySidewalk: Can we see comparable contract values?

Yes. Agency contracts are public records and appear in council and health board agenda materials.

NEOGOV: Is it only for the United States?

Effectively yes. The value is in encoding US civil service and public safety requirements.

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