Software · head to head
Matomo vs Crazy Egg
The short version
- Only Matomo has a free tier, so it costs nothing to try first.
- Each has a real cost: Matomo the self hosted Community Edition is free but excludes A/B testing, heatmaps, session recording, cohorts, crash analytics and multi channel attribution, all of which are paid plugins; Crazy Egg the Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly
- They diverge on capability: Matomo covers Web analytics, Crazy Egg covers Heatmaps.
Where they differ
Only the attributes on which Matomo and Crazy Egg actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Matomo
- Web analytics
- Real-time reports
- Custom dimensions
- Goal tracking
- E-commerce tracking
- Google Search Console
- Privacy-focused
- Cloud deployment
Only in Crazy Egg
- Heatmaps
- Scrollmaps
- Confetti Reports
- A/B Testing
- Session Recordings
- Google Analytics
- Shopify
- WordPress
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Matomo
- Privacy focused web analytics as an alternative to Google Analyticsnot Crazy Egg
- Self hosting analytics so visitor data stays on owned infrastructurenot Crazy Egg
Crazy Egg
- Click, scroll and move heatmaps on a pagenot Matomo
- Session recordings to see where visitors strugglenot Matomo
- A/B testing page variantsnot Matomo
- Snapshot reports comparing behaviour over timenot Matomo
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Matomo
- The self hosted Community Edition is free but excludes A/B testing, heatmaps, session recording, cohorts, crash analytics and multi channel attribution, all of which are paid plugins
- Premium plugin bundles for self hosted installs run from 275 EUR a month for 4 users to 3,400 EUR for 50
- Cloud pricing is banded by monthly hits, and anything above 10 million requires contacting sales
- Self hosting places all operation and upgrades on the operator while still needing paid plugins for the advanced features
Crazy Egg
- The Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly
- All plans are billed annually rather than monthly
- There is no free tier, only a trial
- Reaching 500,000 pageviews means the Pro plan at $249 a month
Pricing, plan by plan
Matomo
Free- Self-hostedFree
- Open-source
- Full analytics
- Privacy-focused
Crazy Egg
$29/monthNo published plan breakdown. See the Crazy Egg review.
Which should you pick?
Choose Matomo if
- You need web analytics.
- You want to start without paying.
- You work on Web, On-premise.
- You also want real-time reports.
Questions people ask
- Is Matomo or Crazy Egg better?
- Neither clearly leads. Matomo starts at Free and Crazy Egg at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Matomo or Crazy Egg?
- Matomo has a free tier; the other does not. Paid plans start at Free for Matomo and $29/month for Crazy Egg.
- Does Matomo or Crazy Egg run on more platforms?
- Matomo runs on Web, On-premise. Crazy Egg runs on Web, API.
- Can I use Matomo for free?
- Yes. Matomo has a free tier, so you can try it without paying. Crazy Egg starts at $29/month.
- What is Matomo best used for?
- Matomo is most often used for privacy focused web analytics as an alternative to google analytics, self hosting analytics so visitor data stays on owned infrastructure. Of those, privacy focused web analytics as an alternative to google analytics and self hosting analytics so visitor data stays on owned infrastructure are not what Crazy Egg is typically brought in for.
- What can Matomo do that Crazy Egg cannot?
- Matomo covers Web analytics, Real-time reports, Custom dimensions, Goal tracking. Crazy Egg covers Heatmaps, Scrollmaps, Confetti Reports, A/B Testing. Both handle Web support.
Answered from the vendors’ own pages
Crazy Egg: How is Crazy Egg priced?
Crazy Egg starts at $29/month for 5,000 tracked pageviews and 50 recordings. Pricing scales to $599/month for Enterprise tier. A/B testing available from $99 plan up. Annual billing required with no monthly option. 30-day free trial available.
SourceCrazy Egg: What features does Crazy Egg include?
Crazy Egg provides heatmaps showing user clicks and scrolls, session recordings, A/B testing from the Plus tier up, and unlimited domains and team members across all plans.
SourceCrazy Egg: Does Crazy Egg offer a free trial?
Yes, Crazy Egg offers a 30-day free trial for all new users to test heatmaps and session recordings before committing to a paid plan.
Source