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Software · head to head

ManyChat vs Google Dialogflow

ManyChat logo

ManyChat

Software

Chatbot and automation platform for Instagram, Messenger, WhatsApp, and SMS

From
Free
Rated
-
Full reviewWebsite
Google Dialogflow logo

Google Dialogflow

Software

Google's conversational AI platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ManyChat pro plan pricing scales quickly with contact count, becoming expensive for large audiences.; Google Dialogflow google's own Dialogflow pricing page (cloud.google.com/dialogflow/pricing) prices Conversational Agents (CX) text requests at $0.007 per request, audio input at $0.0065 per 15 seconds and audio output from $4 per 1 million characters, all in USD, with a one-time $600 free credit for the first 12 months; Dialogflow ES (Essentials) is billed per request separately from CX and the two are not interchangeable, so a chatbot built on ES cannot simply switch to CX pricing without migration.
  • They diverge on capability: ManyChat covers Visual Flow Builder, Google Dialogflow covers NLU and NLG.

Where they differ

Only the attributes on which ManyChat and Google Dialogflow actually diverge.

Attributes where ManyChat and Google Dialogflow differ
AttributeManyChatGoogle Dialogflow
Pricing modelfreemiumusage-based
Platformsweb, ios, androidWeb, Mobile, Messaging apps, Voice assistants
FoundedUnknown1998

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ManyChat

  • Visual Flow Builder
  • Instagram Automation
  • WhatsApp Automation
  • SMS Marketing
  • Broadcast Campaigns
  • E-commerce Integrations

Only in Google Dialogflow

  • NLU and NLG
  • Multi-language support
  • Integration with Google services
  • Webhooks
  • Google Cloud
  • Slack
  • Facebook
  • Telegram

What people use each for

The jobs each tool is most often brought in to do.

ManyChat

  • Automating Instagram DM and comment repliesnot Google Dialogflow
  • Lead generation via chat funnelsnot Google Dialogflow
  • WhatsApp order updates and broadcastsnot Google Dialogflow
  • E-commerce cart recovery via chatnot Google Dialogflow

Google Dialogflow

  • Customer engagementnot ManyChat
  • Lead generationnot ManyChat
  • Customer supportnot ManyChat
  • Sales automationnot ManyChat

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ManyChat

  • Pro plan pricing scales quickly with contact count, becoming expensive for large audiences.
  • WhatsApp automation requires a connected WhatsApp Business API number with separate messaging costs.
  • The free plan has restrictive contact and feature limits compared to paid competitors.
  • Advanced flow logic can become difficult to manage for very complex automation sequences.

Google Dialogflow

  • Google's own Dialogflow pricing page (cloud.google.com/dialogflow/pricing) prices Conversational Agents (CX) text requests at $0.007 per request, audio input at $0.0065 per 15 seconds and audio output from $4 per 1 million characters, all in USD, with a one-time $600 free credit for the first 12 months; Dialogflow ES (Essentials) is billed per request separately from CX and the two are not interchangeable, so a chatbot built on ES cannot simply switch to CX pricing without migration.

Pricing, plan by plan

ManyChat

Free
  • Free$undefined/month
    • Limited contacts
    • Core automation features
    • Basic channels
  • Pro$15/month
    • Higher contact limits
    • All channels
    • Broadcast messaging

Google Dialogflow

Free
  • Free TierFree
    • 100 requests/day
    • Basic NLU
  • Standard$0.005/month
    • Pay per request
    • Advanced features
  • Enterprise$undefined/month
    • Custom SLAs
    • Dedicated support

Which should you pick?

Choose ManyChat if

  • You need visual flow builder.
  • You want to start without paying.
  • You work on web, ios, android.
  • You also want instagram automation.
ManyChat review

Choose Google Dialogflow if

  • You need nlu and nlg.
  • You want to start without paying.
  • You work on Web, Mobile, Messaging apps, Voice assistants.
  • You also want multi-language support.
Google Dialogflow review

Questions people ask

Is ManyChat or Google Dialogflow better?
Neither clearly leads. ManyChat starts at Free and Google Dialogflow at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ManyChat or Google Dialogflow?
ManyChat starts at Free and Google Dialogflow at Free.
Does ManyChat or Google Dialogflow run on more platforms?
ManyChat runs on web, ios, android. Google Dialogflow runs on Web, Mobile, Messaging apps, Voice assistants.
Can I use ManyChat for free?
Both have a free tier, so you can try either at no cost before committing.
What is ManyChat best used for?
ManyChat is most often used for automating instagram dm and comment replies, lead generation via chat funnels, whatsapp order updates and broadcasts, e-commerce cart recovery via chat. Of those, automating instagram dm and comment replies and lead generation via chat funnels are not what Google Dialogflow is typically brought in for.
What can ManyChat do that Google Dialogflow cannot?
ManyChat covers Visual Flow Builder, Instagram Automation, WhatsApp Automation, SMS Marketing. Google Dialogflow covers NLU and NLG, Multi-language support, Integration with Google services, Webhooks.
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