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Business Intelligence · head to head

Luzmo vs OpsLevel

Luzmo logo

Luzmo

Business Intelligence

Embedded analytics for SaaS products, billed by monthly active dashboard users

From
€995/month
Free plan
No
Visit LuzmoFull review
OpsLevel logo

OpsLevel

Developer Tools

Internal developer portal that scores service ownership and production readiness

From
On request
Free plan
No
Visit OpsLevelFull review

The short version

  • Luzmo starts at €995/mo; OpsLevel prices on request.
  • Only Luzmo lists multi-tenant row-level security; only OpsLevel lists service catalogue.
  • Prices and features on this page were last checked on 31 August 2026.

Where they differ

Only the attributes on which Luzmo and OpsLevel actually diverge.

Attributes where Luzmo and OpsLevel differ
AttributeLuzmoOpsLevel
Starting price€995/monthOn request
Pricing modelPer month by monthly active user countQuote
CategoryBusiness IntelligenceDeveloper Tools

Identical on both: free tier (No), platforms (Web).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Luzmo

  • Multi-tenant row-level security
  • Embeddable editor
  • Theming and white labelling
  • SDKs and APIs
  • Luzmo IQ
  • Scheduled exports

Only in OpsLevel

  • Service catalogue
  • Scorecards and rubric
  • Checks
  • Campaigns
  • Self-service actions
  • Slack and Teams integration
  • Catalogue auto-enrichment
  • Deployment on request

What people use each for

The jobs each tool is most often brought in to do.

Luzmo

  • A B2B SaaS product that needs customer-facing dashboards without hiring a front-end data visualisation teamnot OpsLevel
  • A vertical software vendor that wants to sell an analytics module as a paid add-onnot OpsLevel
  • A product where each customer must only see their own rows and the security boundary has to be provable to an auditornot OpsLevel
  • A team that wants end customers to build their own charts rather than filing feature requests for every new reportnot OpsLevel

OpsLevel

  • A platform team that needs to prove every production service has a named owner and an on-call rota before an auditnot Luzmo
  • Driving a fleet-wide migration such as a runtime upgrade across 400 services with a deadline and visible progressnot Luzmo
  • Giving developers a paved road to create a new service from a template without waiting on the platform teamnot Luzmo
  • An organisation where an incident took an hour to route because nobody could identify the owning teamnot Luzmo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Luzmo

  • Billing by monthly active users means commercial success is punished: getting every one of your customers into the dashboard weekly is exactly the outcome that pushes you into the next tier
  • The entry price of EUR 995 per month billed annually rules it out for early-stage products, so the realistic buyer already has meaningful revenue
  • It is built for embedding rather than internal analysis, so most customers still pay for a second BI tool for their own staff, doubling the analytics line item
  • The semantic modelling layer is lighter than a dedicated one such as dbt or Cube, so complex metric definitions often have to be pre-computed in the warehouse before Luzmo sees them
  • As a smaller European vendor it has less connector breadth and a smaller partner ecosystem than the US incumbents, and unusual data sources frequently need an intermediate warehouse hop

OpsLevel

  • OpsLevel does not publish prices at all, not even a starting figure, so you cannot size a budget or compare against Backstage's zero licence cost without entering a sales cycle
  • The Standard plan caps at 50 users, which is below the size at which service ownership becomes a real problem, so most genuine buyers land on Enterprise and its unpublished pricing
  • Scores are only as honest as the metadata teams maintain; where ownership records go stale the rubric produces confident numbers about a catalogue that no longer reflects reality, and leadership acts on them
  • It reports on quality rather than producing it, so it can generate friction between platform teams who set the rubric and product teams who see it as a scoreboard imposed on them without extra headcount to fix the findings
  • As a hosted product it needs read access to source control, cloud accounts and observability tooling, which is a meaningful vendor review in regulated environments; on-premises exists but only on the Enterprise tier

Pricing, plan by plan

Luzmo

€995/month
  • Starter€995/mo
    • Embedded dashboards with white labelling
    • Custom charts
    • APIs and SDKs
  • Premium€2,495/mo
    • Everything in Starter
    • End-customer self-service dashboard building
    • Luzmo IQ conversational insights
  • EnterpriseOn request
    • Dedicated VPC option
    • Flexible hosting region
    • OIDC single sign-on

OpsLevel

On request
  • StandardOn request
    • Up to 50 users
    • Unlimited catalogued components
    • Scorecards, campaigns and the global rubric
  • EnterpriseOn request
    • Unlimited users
    • Custom integrations
    • Customisable dashboards

Which should you pick?

Choose Luzmo if

  • You need multi-tenant row-level security.
  • You also want embeddable editor.
Luzmo review

Choose OpsLevel if

  • You need service catalogue.
  • You also want scorecards and rubric.
OpsLevel review

Questions people ask

Is Luzmo or OpsLevel better?
Neither clearly leads. Luzmo starts at €995/month and OpsLevel at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Luzmo or OpsLevel?
Luzmo starts at €995/month and OpsLevel at On request.
Does Luzmo or OpsLevel run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Luzmo best used for?
Luzmo is most often used for a b2b saas product that needs customer-facing dashboards without hiring a front-end data visualisation team, a vertical software vendor that wants to sell an analytics module as a paid add-on, a product where each customer must only see their own rows and the security boundary has to be provable to an auditor, a team that wants end customers to build their own charts rather than filing feature requests for every new report. Of those, a b2b saas product that needs customer-facing dashboards without hiring a front-end data visualisation team and a vertical software vendor that wants to sell an analytics module as a paid add-on are not what OpsLevel is typically brought in for.
What can Luzmo do that OpsLevel cannot?
Luzmo covers Multi-tenant row-level security, Embeddable editor, Theming and white labelling, SDKs and APIs. OpsLevel covers Service catalogue, Scorecards and rubric, Checks, Campaigns.

Answered from the vendors’ own pages

Luzmo: Is Luzmo the same as Cumul.io?

Yes. Cumul.io rebranded to Luzmo; it is the same company and product line.

OpsLevel: How much does OpsLevel cost?

It does not publish pricing. Billing is per developer using the portal, with volume discounts, and a quote requires a sales conversation.

Luzmo: How is it priced?

By monthly active users of your embedded dashboards, from EUR 995 per month on Starter billed annually.

OpsLevel: How does it compare with Backstage?

Backstage has no licence fee but you staff a team to build and run it. OpsLevel is hosted with checks, campaigns and scorecards out of the box, and you pay per developer instead.

Luzmo: Is there a free tier?

No, only a trial. There is no perpetual free plan.

OpsLevel: Does it require writing catalogue YAML by hand?

No. It auto-discovers and enriches entries from connected systems, though teams still curate ownership and metadata.

Luzmo: Can our customers build their own dashboards?

Yes, but the embeddable editor for end-customer self-service sits on the Premium tier.

OpsLevel: Can it run on premises?

Yes, but only on the Enterprise plan.

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