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Landbot vs RingCentral Contact Center

Landbot logo

Landbot

Live Chat

No-code chatbot builder for websites, WhatsApp, and lead generation

From
Free
Free plan
Yes
Full reviewWebsite
RingCentral Contact Center logo

RingCentral Contact Center

Customer Support

Intelligent, connected, omnichannel contact center

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Only Landbot has a free tier, so it costs nothing to try first.
  • Each has a real cost: Landbot extra chats beyond plan allowances cost €0.05-€0.10 each, which can add up at scale.; RingCentral Contact Center no pricing details published on contact center product pages
  • They diverge on capability: Landbot covers Visual Flow Builder, RingCentral Contact Center covers Omnichannel routing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Landbot and RingCentral Contact Center actually diverge.

Attributes where Landbot and RingCentral Contact Center differ
AttributeLandbotRingCentral Contact Center
Starting priceFreeOn request
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformswebWeb, Desktop, Ios, Android
CategoryLive ChatCustomer Support
FoundedUnknown1999

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Landbot

  • Visual Flow Builder
  • WhatsApp Integration
  • AI Chats
  • Human Handoff
  • Templates Library
  • CRM Integrations

Only in RingCentral Contact Center

  • Omnichannel routing
  • IVR
  • WFM
  • Quality management
  • Speech analytics
  • AI capabilities
  • Salesforce
  • ServiceNow

What people use each for

The jobs each tool is most often brought in to do.

Landbot

  • Lead qualification chatbots on websitesnot RingCentral Contact Center
  • WhatsApp customer engagementnot RingCentral Contact Center
  • Interactive conversational formsnot RingCentral Contact Center
  • Automated first-line customer supportnot RingCentral Contact Center

RingCentral Contact Center

  • Unified communicationsnot Landbot
  • Contact centernot Landbot
  • Customer experiencenot Landbot

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Landbot

  • Extra chats beyond plan allowances cost €0.05-€0.10 each, which can add up at scale.
  • Adding WhatsApp to the Professional plan costs an additional €100/month.
  • Premium CRM integrations like Salesforce require the higher-priced Professional tier or above.
  • The free plan is capped at only 100 chats per month, limiting real-world testing.

RingCentral Contact Center

  • No pricing details published on contact center product pages
  • Enterprise customers must contact sales for pricing
  • Feature comparison guide does not include cost information

Pricing, plan by plan

Landbot

Free
  • Free$undefined/month
    • 100 chats/month
    • 1 seat
    • Full builder access
  • Starter$32/month
    • 500 chats/month
    • 100 AI chats
    • 2 seats
  • Professional$80/month
    • 2,500 chats/month
    • 300 AI chats
    • 3 seats

RingCentral Contact Center

On request
  • Essentials$undefined/month
    • Voice
    • Digital
    • IVR
  • Standard$undefined/month
    • Essentials + WFM
    • Quality management
  • Premium$undefined/month
    • Standard + AI
    • Speech analytics

Which should you pick?

Choose Landbot if

  • You need visual flow builder.
  • You want to start without paying.
  • You work on web.
  • You also want whatsapp integration.
Landbot review

Choose RingCentral Contact Center if

  • You need omnichannel routing.
  • You work on Web, Desktop, Ios, Android.
  • You also want ivr.
RingCentral Contact Center review

Questions people ask

Is Landbot or RingCentral Contact Center better?
Neither clearly leads. Landbot starts at Free and RingCentral Contact Center at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Landbot or RingCentral Contact Center?
Landbot has a free tier; the other does not. Paid plans start at Free for Landbot and On request for RingCentral Contact Center.
Does Landbot or RingCentral Contact Center run on more platforms?
Landbot runs on web. RingCentral Contact Center runs on Web, Desktop, Ios, Android.
Can I use Landbot for free?
Yes. Landbot has a free tier, so you can try it without paying. RingCentral Contact Center starts at On request.
What is Landbot best used for?
Landbot is most often used for lead qualification chatbots on websites, whatsapp customer engagement, interactive conversational forms, automated first-line customer support. Of those, lead qualification chatbots on websites and whatsapp customer engagement are not what RingCentral Contact Center is typically brought in for.
What can Landbot do that RingCentral Contact Center cannot?
Landbot covers Visual Flow Builder, WhatsApp Integration, AI Chats, Human Handoff. RingCentral Contact Center covers Omnichannel routing, IVR, WFM, Quality management.

Answered from the vendors’ own pages

Landbot: What happens after the free trial ends?

Users are automatically moved to the Free plan with no charge, since Landbot does not require a credit card for trials.

Source
RingCentral Contact Center: How much does RingCentral Contact Center cost?

Specific pricing is not published. RingCentral Contact Center is a custom-quote enterprise product where costs depend on deployment, features, and usage.

Source
Landbot: Can I cancel a monthly plan anytime?

Yes, monthly plans are month-to-month and can be cancelled at any time from account settings with no long-term contract.

Source
RingCentral Contact Center: What is the pricing model for RingCentral Contact Center?

RingCentral Contact Center operates on a quote-based model. Customers must contact sales to receive pricing based on their specific requirements and scale.

Source
Landbot: Does Landbot support WhatsApp?

Yes, WhatsApp is included in the Professional WhatsApp plan and can be added to Professional for an extra €100/month, including one WhatsApp number.

Source
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