Softwr

Automotive · head to head

AutoVitals vs KBB

AutoVitals logo

AutoVitals

Automotive

Digital inspection and shop management

From
$199/month
Rated
-
Full reviewWebsite
KBB logo

KBB

Automotive

Vehicle pricing and research from Kelley Blue Book

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only KBB has a free tier, so it costs nothing to try first.
  • Each has a real cost: AutoVitals the Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.; KBB kBB car-values tool is free to consumers with no subscription tier, per the 27 Dec 2022 archive capture
  • They diverge on capability: AutoVitals covers Digital inspections, KBB covers Vehicle pricing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which AutoVitals and KBB actually diverge.

Attributes where AutoVitals and KBB differ
AttributeAutoVitalsKBB
Starting price$199/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Mobile, App, TabletWeb, Mobile, App
Founded20111926

Identical on both: user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AutoVitals

  • Digital inspections
  • Photo documentation
  • Video capability
  • Customer reports
  • Shop management
  • Work order tracking
  • Customer portal
  • Mobile application

Only in KBB

  • Vehicle pricing
  • Trade-in values
  • Depreciation estimates
  • Expert reviews
  • Comparisons
  • Research tools
  • Cost of ownership
  • Inventory search

Both cover

  • Email services
  • Mobile apps
  • SSL encryption
  • Secure authentication

What people use each for

The jobs each tool is most often brought in to do.

AutoVitals

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

KBB

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AutoVitals

  • The Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.

KBB

  • KBB car-values tool is free to consumers with no subscription tier, per the 27 Dec 2022 archive capture

Pricing, plan by plan

AutoVitals

$199/month
  • Essential$199/month
    • Digital inspections
    • Photo documentation
    • Customer reports
  • Professional$399/month
    • Everything in Essential
    • Shop management
    • Customer portal
  • Enterprise$699/month
    • Everything in Professional
    • Multi-location
    • Custom integration

KBB

Free
  • FreeFree
    • Vehicle values
    • Pricing data
    • Expert reviews
  • Dealer Instant Offer$299/month
    • Instant offer capability
    • Lead generation
    • Customer tools

Which should you pick?

Choose AutoVitals if

  • You need digital inspections.
  • You work on Web, Mobile, App, Tablet.
  • You also want photo documentation.
AutoVitals review

Choose KBB if

  • You need vehicle pricing.
  • You want to start without paying.
  • You work on Web, Mobile, App.
  • You also want trade-in values.
KBB review

Questions people ask

Is AutoVitals or KBB better?
Neither clearly leads. AutoVitals starts at $199/month and KBB at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AutoVitals or KBB?
KBB has a free tier; the other does not. Paid plans start at $199/month for AutoVitals and Free for KBB.
Does AutoVitals or KBB run on more platforms?
AutoVitals runs on Web, Mobile, App, Tablet. KBB runs on Web, Mobile, App.
Can I use KBB for free?
Yes. KBB has a free tier, so you can try it without paying. AutoVitals starts at $199/month.
What is AutoVitals best used for?
AutoVitals is most often used for dealership management, service scheduling, inventory management, sales operations.
What can AutoVitals do that KBB cannot?
AutoVitals covers Digital inspections, Photo documentation, Video capability, Customer reports. KBB covers Vehicle pricing, Trade-in values, Depreciation estimates, Expert reviews. Both handle Email services, Mobile apps, SSL encryption, Secure authentication.

Answered from the vendors’ own pages

AutoVitals: How do I get pricing information for AutoVitals?

Pricing details are not published on the website. Customers must schedule a demo or contact the sales team directly at (866) 949-2848 or [email protected] to receive pricing quotes.

Source
AutoVitals: Is there a free trial available before contacting sales?

The website does not mention a free trial option. All information gathering requires scheduling a demo or contacting the sales team.

Source
AutoVitals: What is the typical process to get a pricing quote?

AutoVitals directs customers to either use the 'Get a Demo' call-to-action or contact their sales team directly. Pricing quotes are provided after a demo or consultation.

Source
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