Automotive · head to head
KBB vs AutoVitals
The short version
- Only KBB has a free tier, so it costs nothing to try first.
- Each has a real cost: KBB kBB car-values tool is free to consumers with no subscription tier, per the 27 Dec 2022 archive capture; AutoVitals the Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.
- They diverge on capability: KBB covers Vehicle pricing, AutoVitals covers Digital inspections.
Where they differ
Only the attributes on which KBB and AutoVitals actually diverge.
| Attribute | KBB | AutoVitals |
|---|---|---|
| Starting price | Free | $199/month |
| Pricing model | freemium | subscription |
| Free tier | Yes | No |
| Platforms | Web, Mobile, App | Web, Mobile, App, Tablet |
| Founded | 1926 | 2011 |
Identical on both: user rating (Not yet rated), category (Automotive).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in KBB
- Vehicle pricing
- Trade-in values
- Depreciation estimates
- Expert reviews
- Comparisons
- Research tools
- Cost of ownership
- Inventory search
Only in AutoVitals
- Digital inspections
- Photo documentation
- Video capability
- Customer reports
- Shop management
- Work order tracking
- Customer portal
- Mobile application
Both cover
- Mobile apps
- Email services
- SSL encryption
- Secure authentication
What people use each for
The jobs each tool is most often brought in to do.
KBB
- Dealership Management
- Service Scheduling
- Inventory Management
- Sales Operations
- Customer Relationship
AutoVitals
- Dealership Management
- Service Scheduling
- Inventory Management
- Sales Operations
- Customer Relationship
Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
KBB
- KBB car-values tool is free to consumers with no subscription tier, per the 27 Dec 2022 archive capture
AutoVitals
- The Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.
Pricing, plan by plan
KBB
Free- FreeFree
- Vehicle values
- Pricing data
- Expert reviews
- Dealer Instant Offer$299/month
- Instant offer capability
- Lead generation
- Customer tools
AutoVitals
$199/month- Essential$199/month
- Digital inspections
- Photo documentation
- Customer reports
- Professional$399/month
- Everything in Essential
- Shop management
- Customer portal
- Enterprise$699/month
- Everything in Professional
- Multi-location
- Custom integration
Which should you pick?
Choose KBB if
- You need vehicle pricing.
- You want to start without paying.
- You work on Web, Mobile, App.
- You also want trade-in values.
Choose AutoVitals if
- You need digital inspections.
- You work on Web, Mobile, App, Tablet.
- You also want photo documentation.
Questions people ask
- Is KBB or AutoVitals better?
- Neither clearly leads. KBB starts at Free and AutoVitals at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, KBB or AutoVitals?
- KBB has a free tier; the other does not. Paid plans start at Free for KBB and $199/month for AutoVitals.
- Does KBB or AutoVitals run on more platforms?
- KBB runs on Web, Mobile, App. AutoVitals runs on Web, Mobile, App, Tablet.
- Can I use KBB for free?
- Yes. KBB has a free tier, so you can try it without paying. AutoVitals starts at $199/month.
- What is KBB best used for?
- KBB is most often used for dealership management, service scheduling, inventory management, sales operations.
- What can KBB do that AutoVitals cannot?
- KBB covers Vehicle pricing, Trade-in values, Depreciation estimates, Expert reviews. AutoVitals covers Digital inspections, Photo documentation, Video capability, Customer reports. Both handle Mobile apps, Email services, SSL encryption, Secure authentication.
Related pages
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- AutoVitals vs AllData
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