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Remote Work · head to head

HubSpot CRM vs Vellum

HubSpot CRM logo

HubSpot CRM

Remote Work

Free CRM for sales and marketing

From
Free
Rated
-
Full reviewWebsite
Vellum logo

Vellum

AI

Personalized AI assistant with persistent memory and autonomous action-taking

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: HubSpot CRM starter plan discount for new customers only, subject to discontinuation at any time without notice; Vellum pricing varies significantly by computational tier, making budget planning difficult
  • They diverge on capability: HubSpot CRM covers Contact management, Vellum covers Persistent AI identity.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which HubSpot CRM and Vellum actually diverge.

Attributes where HubSpot CRM and Vellum differ
AttributeHubSpot CRMVellum
Pricing modelsubscriptionFreemium with paid plans and pay-as-you-go credits
PlatformsWeb, Mobile iOS, Mobile AndroidWeb, macOS, iOS, Slack, Telegram, Terminal
CategoryRemote WorkAI
Founded2006Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HubSpot CRM

  • Contact management
  • Deal tracking
  • Email
  • Reporting
  • Automation
  • Slack
  • GitHub
  • Salesforce

Only in Vellum

  • Persistent AI identity
  • Long-term memory
  • Email automation
  • Calendar management
  • Autonomous task execution
  • Multi-device synchronization
  • Custom plugins
  • Open-source deployment

What people use each for

The jobs each tool is most often brought in to do.

HubSpot CRM

  • Contact and deal management for sales teamsnot Vellum
  • Customer data organization and reportingnot Vellum
  • Team collaboration with permission controlsnot Vellum

Vellum

  • Personal productivity automation across email and calendarnot HubSpot CRM
  • CRM updates and pipeline managementnot HubSpot CRM
  • Expense report generation and managementnot HubSpot CRM
  • Document drafting and content creationnot HubSpot CRM
  • Meeting scheduling and calendar coordinationnot HubSpot CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HubSpot CRM

  • Starter plan discount for new customers only, subject to discontinuation at any time without notice
  • Free plan limited to 2 users and 1,000 contacts, requiring upgrade for larger teams
  • Per-seat pricing model on all paid tiers, making team expansion costly

Vellum

  • Pricing varies significantly by computational tier, making budget planning difficult
  • Requires explicit permission for sensitive actions, limiting autonomy
  • Self-hosting option may intimidate non-technical users
  • Learning curve to develop customizations with plugins

Pricing, plan by plan

HubSpot CRM

Free
  • Free CRMFree
    • Up to 2 users
    • 1,000 contacts
    • Unlimited customer data
  • Starter$15/month
    • Required fields
    • Permission sets
    • Multiple currencies
  • Professional$50/month
    • AI customer agent
    • Duplicate management
    • Standard contact scoring
  • Enterprise$75/month
    • Custom objects
    • Organize teams
    • Single sign-on

Vellum

Free
  • FreeFree
    • Starter credits included
    • Basic features
  • Mighty$30/month
    • 1 vCPU, 2 GiB RAM
    • 10 GB storage
    • Included usage allowance
  • Super$100/month
    • 2.5 vCPU, 5 GiB RAM
    • 30 GB storage
    • Assistant email and subdomain
  • Ultra$200/month
    • 4 vCPU, 8 GiB RAM
    • 60 GB storage
    • Assistant email and subdomain

Which should you pick?

Choose HubSpot CRM if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Mobile iOS, Mobile Android.
  • You also want deal tracking.
HubSpot CRM review

Choose Vellum if

  • You need persistent ai identity.
  • You want to start without paying.
  • You work on Web, macOS, iOS, Slack, Telegram, Terminal.
  • You also want long-term memory.
Vellum review

Questions people ask

Is HubSpot CRM or Vellum better?
Neither clearly leads. HubSpot CRM starts at Free and Vellum at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HubSpot CRM or Vellum?
HubSpot CRM starts at Free and Vellum at Free.
Does HubSpot CRM or Vellum run on more platforms?
HubSpot CRM runs on Web, Mobile iOS, Mobile Android. Vellum runs on Web, macOS, iOS, Slack, Telegram, Terminal.
Can I use HubSpot CRM for free?
Both have a free tier, so you can try either at no cost before committing.
What is HubSpot CRM best used for?
HubSpot CRM is most often used for contact and deal management for sales teams, customer data organization and reporting, team collaboration with permission controls. Of those, contact and deal management for sales teams and customer data organization and reporting are not what Vellum is typically brought in for.
What can HubSpot CRM do that Vellum cannot?
HubSpot CRM covers Contact management, Deal tracking, Email, Reporting. Vellum covers Persistent AI identity, Long-term memory, Email automation, Calendar management.

Answered from the vendors’ own pages

HubSpot CRM: What is the cost of HubSpot CRM for different company sizes?

Free CRM for up to 2 users at $0/month. Starter at $15/month per seat (new customers only), Professional at $50/month per seat, Enterprise at $75/month per seat.

Source
Vellum: How does Vellum protect my data privacy?

Vellum uses permission-based controls requiring explicit approval for sensitive actions. Data is encrypted and the option for self-hosting provides complete data control. Open-source deployment option allows hosting on your own infrastructure.

Source
HubSpot CRM: What are the user and contact limits on the free HubSpot CRM plan?

Free plan supports up to 2 users, 1,000 contacts, and unlimited customer data with no expiration date or credit card required.

Source
Vellum: Can I use Vellum for business team collaboration?

Vellum is primarily designed as a personal assistant with persistent identity. For team collaboration, platforms like Lindy offer better multi-user features with shared credit pools and Slack workspace integration.

Source
HubSpot CRM: Can data migrate from free to paid HubSpot CRM plans without loss?

Users can upgrade from free to premium tiers without data migration required, meaning all contacts and information transfer to the new plan.

Source
Vellum: What does the free tier include?

Vellum offers free starter credits to begin using the platform. Beyond that, it operates on a pay-as-you-go credit model with paid tiers starting at $30/month for increased computational resources and bundled credits.

Source
HubSpot CRM: Is there a discount for HubSpot CRM new customer pricing?

Starter plan offers a new customer discount with no set end date, but HubSpot reserves the right to discontinue this offer at any time.

Source
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