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Healthcare · head to head

Doctolib vs Healthgrades

Doctolib logo

Doctolib

Healthcare

Patient booking and practice management for European healthcare professionals

From
On request
Rated
-
Full reviewWebsite
Healthgrades logo

Healthgrades

Healthcare

Provider search and ratings platform for patients

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Healthgrades has a free tier, so it costs nothing to try first.
  • Each has a real cost: Doctolib availability is limited to France, Germany and Italy, so a clinic group operating outside those markets cannot use it at all and a multinational provider cannot standardise on one booking system.; Healthgrades healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.
  • They diverge on capability: Doctolib covers Patient booking marketplace, Healthgrades covers Provider Search.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Doctolib and Healthgrades actually diverge.

Attributes where Doctolib and Healthgrades differ
AttributeDoctolibHealthgrades
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb, Mobile
FoundedUnknown1998

Identical on both: user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doctolib

  • Patient booking marketplace
  • Practice agenda
  • Teleconsultation
  • Automated reminders
  • Electronic patient record
  • Carte Vitale and reimbursement
  • e-Prescription
  • Doctolib Team

Only in Healthgrades

  • Provider Search
  • Reviews and Ratings
  • Appointment Booking
  • Provider Profiles
  • Insurance Verification
  • Practice management systems
  • HIPAA
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Doctolib

  • A French general practice that wants new patients to find and book it without a phone call, and needs Carte Vitale billing in the same toolnot Healthgrades
  • A German physiotherapy clinic replacing a paper diary and cutting no-shows through automated SMS remindersnot Healthgrades
  • A dental group with several sites that needs one shared agenda and per-site patient routingnot Healthgrades
  • A specialist starting a new practice in Paris or Berlin who has no existing patient list and needs the directory as a source of referralsnot Healthgrades

Healthgrades

  • Patient Carenot Doctolib
  • Medical Recordsnot Doctolib
  • Practice Managementnot Doctolib
  • Telehealthnot Doctolib

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doctolib

  • Availability is limited to France, Germany and Italy, so a clinic group operating outside those markets cannot use it at all and a multinational provider cannot standardise on one booking system.
  • No pricing is published anywhere on the site; every plan routes to a sales form, so a practice cannot budget or compare against alternatives without giving up contact details and sitting through a call.
  • Contracts run on a twelve month commitment per practitioner, so a practice that hires a locum or loses a partner mid-term keeps paying for the seat.
  • The commercial value is the marketplace listing rather than the software, which means leaving Doctolib costs a practice its inbound patient discovery, not just a data export; that asymmetry weakens the practice in every renewal negotiation.
  • Clinical depth is thinner than a dedicated electronic health record, so practices with complex documentation, coding or research requirements often run Doctolib for scheduling alongside a second clinical system and reconcile the two by hand.

Healthgrades

  • Healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.

Pricing, plan by plan

Doctolib

On request
  • Doctolib Pro$undefined/month
    • Marketplace listing and patient booking
    • Practice agenda
    • SMS and email reminders

Healthgrades

Free
  • PatientFree
    • Find doctors
    • Read reviews
    • Book appointments

Which should you pick?

Choose Doctolib if

  • You need patient booking marketplace.
  • You work on Web, iOS, Android.
  • You also want practice agenda.
Doctolib review

Choose Healthgrades if

  • You need provider search.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want reviews and ratings.
Healthgrades review

Questions people ask

Is Doctolib or Healthgrades better?
Neither clearly leads. Doctolib starts at On request and Healthgrades at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doctolib or Healthgrades?
Healthgrades has a free tier; the other does not. Paid plans start at On request for Doctolib and Free for Healthgrades.
Does Doctolib or Healthgrades run on more platforms?
Doctolib runs on Web, iOS, Android. Healthgrades runs on Web, Mobile.
Can I use Healthgrades for free?
Yes. Healthgrades has a free tier, so you can try it without paying. Doctolib starts at On request.
What is Doctolib best used for?
Doctolib is most often used for a french general practice that wants new patients to find and book it without a phone call, and needs carte vitale billing in the same tool, a german physiotherapy clinic replacing a paper diary and cutting no-shows through automated sms reminders, a dental group with several sites that needs one shared agenda and per-site patient routing, a specialist starting a new practice in paris or berlin who has no existing patient list and needs the directory as a source of referrals. Of those, a french general practice that wants new patients to find and book it without a phone call, and needs carte vitale billing in the same tool and a german physiotherapy clinic replacing a paper diary and cutting no-shows through automated sms reminders are not what Healthgrades is typically brought in for.
What can Doctolib do that Healthgrades cannot?
Doctolib covers Patient booking marketplace, Practice agenda, Teleconsultation, Automated reminders. Healthgrades covers Provider Search, Reviews and Ratings, Appointment Booking, Provider Profiles.

Answered from the vendors’ own pages

Doctolib: Can I use Doctolib in the UK or the US?

No. Doctolib operates in France, Germany and Italy only. There is no English-market offering.

Doctolib: Does Doctolib publish its prices?

No. Every tier on the site routes to a contact form, and quotes are per practitioner per month with a twelve month commitment.

Doctolib: Is Doctolib a full electronic health record?

Not really. It covers consultation notes, documents and prescribing, but practices with heavy clinical documentation needs usually keep a separate EHR.

Doctolib: What happens to my patient bookings if I leave?

You keep your patient data on export, but you lose the public listing, which is where a large share of new bookings originate.

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