Customer Support · head to head
HappyFox vs Integromat
The short version
- Only Integromat has a free tier, so it costs nothing to try first.
- Each has a real cost: HappyFox specific pricing tiers and costs not listed on main pricing page; requires contacting sales or booking a pricing call; Integromat the free plan enforces a 15 minute minimum interval between runs, so nothing near real time is possible without paying
- They diverge on capability: HappyFox covers Ticketing, Integromat covers Visual workflow builder.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which HappyFox and Integromat actually diverge.
| Attribute | HappyFox | Integromat |
|---|---|---|
| Starting price | $29/month | Free |
| Pricing model | subscription | freemium |
| Free tier | No | Yes |
| Platforms | Web, Ios, Android | Web, Api |
| Category | Customer Support | Automation Integration |
| Founded | 2012 | 2013 |
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in HappyFox
- Ticketing
- Knowledge base
- Automation
- SLA management
- Self-service portal
- Reporting
- Salesforce
- Slack
Only in Integromat
- Visual workflow builder
- Webhooks
- Data transformation
- Error handling
- Conditional logic
- Scheduling
- Team collaboration
- 1000+ apps
Both cover
- GDPR
- Web support
What people use each for
The jobs each tool is most often brought in to do.
HappyFox
- Help desk ticketing across email, chat and phonenot Integromat
- Managing internal and customer support requests in one queuenot Integromat
Integromat
- workflow automationnot HappyFox
- integration between appsnot HappyFox
- task automationnot HappyFox
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
HappyFox
- Specific pricing tiers and costs not listed on main pricing page; requires contacting sales or booking a pricing call
- Basic plan limited to 5 agents
- Multiple separate product pricing pages (Help Desk, AI Contact Center, CRM, Service Desk, HappyFox AI, Autopilot, Assist AI, Chatbot, Workflows)
Integromat
- The free plan enforces a 15 minute minimum interval between runs, so nothing near real time is possible without paying
- Free is limited to 2 active scenarios, a 5 MB file size and 7 days of execution logs
- Billing is per credit where each module action counts as one, so a scenario with many steps consumes credits far faster than its run count suggests
- Make API access requires a paid plan
- Priority execution and full text log search are Pro features
- Overage protection is Enterprise only, so cheaper plans can run up charges
Pricing, plan by plan
HappyFox
$29/month- Mighty$29/month
- Omnichannel ticketing
- SLA management
- Basic reporting
- Fantastic$49/month
- Everything in Mighty
- Custom fields
- Asset management
- Enterprise$69/month
- Everything in Fantastic
- Task management
- Advanced automation
- Enterprise Plus$89/month
- Agent scripting
- Custom roles
- Sandbox
Integromat
Free- FreeFree
- 1000 credits monthly
- basic workflow builder
- access to 3000+ apps
- Core$9/month
- 10k credits
- unlimited active scenarios
- scheduled scenarios down to the minute
- Pro$16/month
- 10k credits
- priority execution
- custom variables
- Teams$29/month
- 10k credits
- team collaboration
- team roles
Which should you pick?
Choose HappyFox if
- You need ticketing.
- You work on Web, Ios, Android.
- You also want knowledge base.
Choose Integromat if
- You need visual workflow builder.
- You want to start without paying.
- You work on Web, Api.
- You also want webhooks.
Questions people ask
- Is HappyFox or Integromat better?
- Neither clearly leads. HappyFox starts at $29/month and Integromat at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, HappyFox or Integromat?
- Integromat has a free tier; the other does not. Paid plans start at $29/month for HappyFox and Free for Integromat.
- Does HappyFox or Integromat run on more platforms?
- HappyFox runs on Web, Ios, Android. Integromat runs on Web, Api.
- Can I use Integromat for free?
- Yes. Integromat has a free tier, so you can try it without paying. HappyFox starts at $29/month.
- What is HappyFox best used for?
- HappyFox is most often used for help desk ticketing across email, chat and phone, managing internal and customer support requests in one queue. Of those, help desk ticketing across email, chat and phone and managing internal and customer support requests in one queue are not what Integromat is typically brought in for.
- What can HappyFox do that Integromat cannot?
- HappyFox covers Ticketing, Knowledge base, Automation, SLA management. Integromat covers Visual workflow builder, Webhooks, Data transformation, Error handling. Both handle GDPR, Web support.
Answered from the vendors’ own pages
HappyFox: Does HappyFox offer a free trial?
Yes, every HappyFox plan starts with a 14-day free trial with no credit card required.
SourceIntegromat: What is the free tier for Make?
Make's free tier provides 1,000 credits monthly, access to 3,000+ apps, a basic no-code workflow builder, and a 15-minute minimum interval between scenario runs.
SourceHappyFox: What is HappyFox's pricing model?
HappyFox uses per-agent pricing with monthly charges for each support agent. Annual billing offers 20% savings. The Basic plan is limited to 5 agents; higher tiers include unlimited agents.
SourceIntegromat: Can I save money with annual billing on Make?
Yes, Make offers 15% or more savings when paying annually instead of monthly billing.
SourceHappyFox: What discounts does HappyFox offer?
HappyFox offers 20% annual billing discount, free one-year licenses for eligible startups on HappyFox CRM (with unlimited users and 50,000 AI credits), and discounts for non-profits and educational institutions on all plans.
SourceIntegromat: How does Make's credit system work?
Each module action in Make consumes credits, with most basic actions using one credit per execution. Credits expire monthly for monthly plans or annually for yearly subscriptions.
SourceRelated pages
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