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Insurance · head to head

Guidewire InsuranceNow vs Shopmonkey

Guidewire InsuranceNow logo

Guidewire InsuranceNow

Insurance

Cloud platform for modern insurance operations

From
On request
Rated
-
Full reviewWebsite
Shopmonkey logo

Shopmonkey

Automotive

The all-in-one auto shop software

From
$215/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Guidewire InsuranceNow pricing is not published; sold by quote through a sales process; Shopmonkey included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • They diverge on capability: Guidewire InsuranceNow covers Policy administration, Shopmonkey covers Digital estimates.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Guidewire InsuranceNow and Shopmonkey actually diverge.

Attributes where Guidewire InsuranceNow and Shopmonkey differ
AttributeGuidewire InsuranceNowShopmonkey
Starting priceOn request$215/month
Pricing modelquotesubscription
PlatformsWebWeb, Ios, Android
CategoryInsuranceAutomotive
Founded20032016

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Guidewire InsuranceNow

  • Policy administration
  • Claims management
  • Billing
  • Customer portal
  • Digital underwriting
  • Mobile capabilities
  • Real-time analytics
  • Document management

Only in Shopmonkey

  • Digital estimates
  • Work order management
  • Digital inspections
  • Customer messaging
  • Parts ordering
  • Payment processing
  • Appointment scheduling
  • Reporting & analytics

Both cover

  • SOC2
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

Guidewire InsuranceNow

  • Policy administrationnot Shopmonkey
  • Claims managementnot Shopmonkey
  • Rapid implementation for regional and super-regional insurersnot Shopmonkey
  • Cost reduction and operational efficiencynot Shopmonkey

Shopmonkey

  • Managing estimates, repair orders and invoicing in an auto repair shopnot Guidewire InsuranceNow
  • Digital vehicle inspections sent to customers by text or emailnot Guidewire InsuranceNow
  • Tracking parts inventory, purchase orders and technician timenot Guidewire InsuranceNow

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Guidewire InsuranceNow

  • Pricing is not published; sold by quote through a sales process
  • Cloud-only deployment; no on-premises option

Shopmonkey

  • Included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • The Basic plan at $239 per month allows only 2 digital vehicle inspection templates; unlimited inspections require Clever
  • Inventory management, purchase orders, time clock tracking and customisable workflow are all excluded from the Basic plan
  • Multi-Shop is custom priced with no published rate and additional user licences on it are call-for-pricing
  • The discounted rates of $215, $359 and $449 per month require annual billing rather than monthly
  • Annual billing saves up to 10%, so the monthly premium is roughly 11% higher

Pricing, plan by plan

Guidewire InsuranceNow

On request

No published plan breakdown. See the Guidewire InsuranceNow review.

Shopmonkey

$215/month
  • Basic$239/month
    • 3 user licenses
    • $215/month with annual billing (10% savings)
    • 2-way text and email
  • Clever$399/month
    • 4 user licenses
    • $359/month with annual billing
    • unlimited DVI templates
  • Genius$499/month
    • 5 user licenses
    • $449/month with annual billing
    • coupons manager
  • Multi-Shop$null/custom
    • for franchises and 100+ location operations
    • cross-location reporting
    • standardization

Which should you pick?

Choose Guidewire InsuranceNow if

  • You need policy administration.
  • You also want claims management.
Guidewire InsuranceNow review

Choose Shopmonkey if

  • You need digital estimates.
  • You work on Web, Ios, Android.
  • You also want work order management.
Shopmonkey review

Questions people ask

Is Guidewire InsuranceNow or Shopmonkey better?
Neither clearly leads. Guidewire InsuranceNow starts at On request and Shopmonkey at $215/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Guidewire InsuranceNow or Shopmonkey?
Guidewire InsuranceNow starts at On request and Shopmonkey at $215/month.
Does Guidewire InsuranceNow or Shopmonkey run on more platforms?
Guidewire InsuranceNow runs on Web. Shopmonkey runs on Web, Ios, Android.
What is Guidewire InsuranceNow best used for?
Guidewire InsuranceNow is most often used for policy administration, claims management, rapid implementation for regional and super-regional insurers, cost reduction and operational efficiency. Of those, policy administration and claims management are not what Shopmonkey is typically brought in for.
What can Guidewire InsuranceNow do that Shopmonkey cannot?
Guidewire InsuranceNow covers Policy administration, Claims management, Billing, Customer portal. Shopmonkey covers Digital estimates, Work order management, Digital inspections, Customer messaging. Both handle SOC2, Data encryption.

Answered from the vendors’ own pages

Guidewire InsuranceNow: How much does Guidewire InsuranceNow cost?

Guidewire InsuranceNow does not publish pricing on their product page. The product uses a custom enterprise pricing model that requires direct contact with sales.

Source
Shopmonkey: How much does Shopmonkey cost?

Shopmonkey's Basic tier is $239/month ($215/month annually), Clever is $399/month ($359/month annually), Genius is $499/month ($449/month annually), and Multi-Shop requires custom pricing. All prices are in USD with up to 10% savings with annual billing.

Source
Shopmonkey: What features does each Shopmonkey tier include?

Basic includes 3 user licenses, 2-way text and email, and unlimited estimates. Clever adds 4 user licenses and workflow customization. Genius includes 5 user licenses and full platform features including Google Reviews Manager and automated estimate follow-ups.

Source
Shopmonkey: What additional costs does Shopmonkey charge?

Shopmonkey charges $249 upfront plus $10/month per card reader device (available for Basic-Genius tiers). Additional user licenses on Basic cost $20/month each. Payment processing fees and QuickBooks Desktop integration require additional charges.

Source
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