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Surveys · head to head

GetFeedback vs Netcore Cloud

GetFeedback logo

GetFeedback

Surveys

Customer and employee feedback platform

From
On request
Free plan
No
Full reviewWebsite
Netcore Cloud logo

Netcore Cloud

Marketing

Indian customer engagement and email infrastructure suite with part of the fee tied to your KPIs

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: GetFeedback getFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com; Netcore Cloud no pricing is published at any tier, and the outcome-linked component means your bill varies with KPI definitions negotiated in the contract, so two customers on the same configuration can pay very different amounts with no public benchmark to argue from.
  • They diverge on capability: GetFeedback covers Employee feedback collection, Netcore Cloud covers Customer engagement orchestration.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which GetFeedback and Netcore Cloud actually diverge.

Attributes where GetFeedback and Netcore Cloud differ
AttributeGetFeedbackNetcore Cloud
PlatformsWebWeb, API, iOS SDK, Android SDK
CategorySurveysMarketing
Founded2013Unknown

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in GetFeedback

  • Employee feedback collection
  • Survey creation
  • Analytics dashboard
  • Text analytics
  • Mobile app
  • Action planning
  • Reporting
  • Integrations

Only in Netcore Cloud

  • Customer engagement orchestration
  • Outcome-linked pricing
  • Email API
  • Unbxd product search
  • Customer data platform
  • WhatsApp Business
  • Raman AI layer
  • Segmentation

What people use each for

The jobs each tool is most often brought in to do.

GetFeedback

  • Collecting website visitor feedback with trigger based formsnot Netcore Cloud
  • Diagnosing checkout abandonment and drop-off pointsnot Netcore Cloud
  • Running always-on feedback buttons across a sitenot Netcore Cloud

Netcore Cloud

  • An Indian ecommerce brand that needs email, WhatsApp and app push in one journey with WhatsApp template approval handled by a vendor that deals with Meta dailynot GetFeedback
  • A bank or insurer with an India data residency requirement that rules out sending customer data to a US-hosted engagement platformnot GetFeedback
  • A consumer app moving off Braze or Salesforce Marketing Cloud on cost, at comparable monthly tracked user volumesnot GetFeedback
  • An ecommerce operator that wants site search and merchandising from the same vendor as its campaign platform through the Unbxd productnot GetFeedback

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

GetFeedback

  • GetFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com
  • The Starter plan collects up to 1,000 responses per month
  • The Plus plan collects up to 2,000 responses per month
  • The always-on feedback button and embedded forms require the Plus plan
  • The trial is 7 days
  • Mobile app feedback is listed as coming soon rather than available
  • The self-serve plans are described as designed for new customers, with existing Enterprise agreements handled separately

Netcore Cloud

  • No pricing is published at any tier, and the outcome-linked component means your bill varies with KPI definitions negotiated in the contract, so two customers on the same configuration can pay very different amounts with no public benchmark to argue from.
  • The outcome-based element cuts both ways: if the agreed KPI moves for reasons unrelated to Netcore, such as a pricing change or a seasonal shift, you can pay more for a campaign programme that did not change.
  • Netcore Cloud is three distinct products under one brand, Customer Engagement, Email API and Unbxd, and buyers regularly assume capabilities from one are present in the contract for another.
  • Engineering and support depth sit in Indian time zones, so European and North American customers get slower escalation on production incidents than a locally staffed vendor would give.
  • The main domain moved from netcorecloud.com to netcore.ai, so a significant amount of documentation, developer guidance and third-party writing now sits behind redirects or dead links, which slows implementation teams down.

Pricing, plan by plan

GetFeedback

On request
  • GetFeedback Platform$undefined/month
    • Employee feedback
    • Survey creation
    • Analytics

Netcore Cloud

On request
  • Growth$undefined/year
    • Campaign orchestration across email, SMS, push and WhatsApp
    • Segmentation and journey builder
    • Priced on monthly tracked users
  • Enterprise$undefined/year
    • Everything in Growth
    • Customer data platform and predictive segmentation
    • Raman AI features
  • Netcore Email API$undefined/year
    • Transactional and bulk sending infrastructure
    • Dedicated IPs and deliverability tooling
    • Priced on send volume

Which should you pick?

Choose GetFeedback if

  • You need employee feedback collection.
  • You also want survey creation.
GetFeedback review

Choose Netcore Cloud if

  • You need customer engagement orchestration.
  • You work on Web, API, iOS SDK, Android SDK.
  • You also want outcome-linked pricing.
Netcore Cloud review

Questions people ask

Is GetFeedback or Netcore Cloud better?
Neither clearly leads. GetFeedback starts at On request and Netcore Cloud at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, GetFeedback or Netcore Cloud?
GetFeedback starts at On request and Netcore Cloud at On request.
Does GetFeedback or Netcore Cloud run on more platforms?
GetFeedback runs on Web. Netcore Cloud runs on Web, API, iOS SDK, Android SDK.
What is GetFeedback best used for?
GetFeedback is most often used for collecting website visitor feedback with trigger based forms, diagnosing checkout abandonment and drop-off points, running always-on feedback buttons across a site. Of those, collecting website visitor feedback with trigger based forms and diagnosing checkout abandonment and drop-off points are not what Netcore Cloud is typically brought in for.
What can GetFeedback do that Netcore Cloud cannot?
GetFeedback covers Employee feedback collection, Survey creation, Analytics dashboard, Text analytics. Netcore Cloud covers Customer engagement orchestration, Outcome-linked pricing, Email API, Unbxd product search.

Answered from the vendors’ own pages

GetFeedback: How is GetFeedback priced?

GetFeedback uses a response-based pricing model with two subscription tiers differentiated by monthly response volume limits: Starter plan up to 1,000 responses and Plus plan up to 2,000 responses. Annual plans offer 17% savings compared to monthly billing.

Source
Netcore Cloud: Does Netcore publish any pricing?

No. Both Growth and Enterprise route to a sales conversation, priced on monthly tracked users and feature configuration.

GetFeedback: Does GetFeedback offer a free trial?

GetFeedback provides a 7-day free trial for new users to test all platform features before committing to a paid plan.

Source
Netcore Cloud: What does outcome-based pricing actually mean?

Netcore states that roughly 30 per cent of the platform fee is tied to agreed business KPIs. Scrutinise how those KPIs are defined and measured before signing.

Netcore Cloud: Is Netcore the same as Pepipost?

Pepipost is the sending infrastructure Netcore acquired; it now trades as Netcore Email API and is sold separately from the engagement platform.

Netcore Cloud: Can data stay in India?

Yes. Netcore offers regional data centre options including India, which is a common reason regulated Indian buyers choose it over US platforms.

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