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E-Commerce · head to head

FullStory vs Stripe Dashboard

FullStory logo

FullStory

E-Commerce

Digital experience intelligence platform

From
Free
Rated
-
Full reviewWebsite
Stripe Dashboard logo

Stripe Dashboard

Business Intelligence

Built-in analytics for Stripe users

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FullStory free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites; Stripe Dashboard the Stripe Dashboard has no standalone price; it is a free management console bundled with a Stripe merchant account and requires a live account to access, confirmed live and in the 1 Jan 2021 archive capture
  • They diverge on capability: FullStory covers Session replay, Stripe Dashboard covers Real-time Data.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which FullStory and Stripe Dashboard actually diverge.

Attributes where FullStory and Stripe Dashboard differ
AttributeFullStoryStripe Dashboard
Pricing modelquotesubscription
PlatformsWeb, MobileWeb, Mobile, Api
CategoryE-CommerceBusiness Intelligence
Founded20142010

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FullStory

  • Session replay
  • Heatmaps
  • Conversion funnels
  • User journey mapping
  • Error tracking
  • Frustration signals
  • Search functionality
  • Custom events

Only in Stripe Dashboard

  • Real-time Data
  • Custom Reports
  • Revenue Analytics
  • Customer Insights
  • Alerts
  • Stripe Payments
  • Stripe Billing
  • Stripe Connect

What people use each for

The jobs each tool is most often brought in to do.

FullStory

  • User experience analysisnot Stripe Dashboard
  • Bug reproductionnot Stripe Dashboard
  • Conversion optimizationnot Stripe Dashboard
  • Customer supportnot Stripe Dashboard
  • Product developmentnot Stripe Dashboard

Stripe Dashboard

  • MRR trackingnot FullStory
  • Churn analysisnot FullStory
  • Revenue analyticsnot FullStory
  • Subscription metricsnot FullStory
  • Financial forecastingnot FullStory

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FullStory

  • Free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites
  • Personal email addresses cannot be used for signup; business email domain required
  • Paid plan pricing not publicly listed, requires sales contact for quotes
  • Free plan has no email support, only community-based assistance
  • Mobile app analytics requires a separate add-on purchase

Stripe Dashboard

  • The Stripe Dashboard has no standalone price; it is a free management console bundled with a Stripe merchant account and requires a live account to access, confirmed live and in the 1 Jan 2021 archive capture

Pricing, plan by plan

FullStory

Free
  • FreeFree
    • 1,000 sessions/month
    • 14-day data retention
    • Basic analytics
  • Business$undefined/month
    • Custom sessions
    • 3-month retention
    • Advanced analytics
  • Enterprise$undefined/month
    • Unlimited sessions
    • Custom retention
    • Advanced privacy controls

Stripe Dashboard

Free
  • Included with StripeFree
    • Payment Analytics
    • Revenue Reports
    • Customer Data

Which should you pick?

Choose FullStory if

  • You need session replay.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want heatmaps.
FullStory review

Choose Stripe Dashboard if

  • You need real-time data.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want custom reports.
Stripe Dashboard review

Questions people ask

Is FullStory or Stripe Dashboard better?
Neither clearly leads. FullStory starts at Free and Stripe Dashboard at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FullStory or Stripe Dashboard?
FullStory starts at Free and Stripe Dashboard at Free.
Does FullStory or Stripe Dashboard run on more platforms?
FullStory runs on Web, Mobile. Stripe Dashboard runs on Web, Mobile, Api.
Can I use FullStory for free?
Both have a free tier, so you can try either at no cost before committing.
What is FullStory best used for?
FullStory is most often used for user experience analysis, bug reproduction, conversion optimization, customer support. Of those, user experience analysis and bug reproduction are not what Stripe Dashboard is typically brought in for.
What can FullStory do that Stripe Dashboard cannot?
FullStory covers Session replay, Heatmaps, Conversion funnels, User journey mapping. Stripe Dashboard covers Real-time Data, Custom Reports, Revenue Analytics, Customer Insights.

Answered from the vendors’ own pages

FullStory: What does FullStory's free tier include?

30,000 sessions per month, 10 user seats, 5,000 server-side events per month, 1 year of session replay retention, and 1 year of product analytics retention. Session capture pauses when you exceed the monthly limit, though existing sessions remain accessible.

Source
FullStory: What features are excluded from the free plan?

Dashboards, configurable form privacy, Go-Live functionality, Streams, client-side rate hooks, mobile app analytics, and StoryAI are not available on the free tier. Email support is also unavailable; only community-based help is provided.

Source
FullStory: Can I use a personal email to sign up for FullStory's free plan?

No. FullStory requires a business email domain for signup; personal email services like Gmail cannot be used for free plan registration.

Source
FullStory: How does FullStory integrate with Slack?

FullStory's Slack integration allows individual users to send noteworthy sessions to Slack channels. Advanced and Enterprise plans can configure Alerts to receive notifications in Slack when user metrics exceed defined thresholds.

Source
FullStory: What analytics platforms does FullStory integrate with?

FullStory integrates with Segment, Mixpanel, Adobe Analytics, Google Analytics, Salesforce, HubSpot, and others. These integrations allow you to attach FullStory session URLs to events in your analytics platform for cross-platform correlation.

Source
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