Softwr

E-Commerce · head to head

FullStory vs Power BI

FullStory logo

FullStory

E-Commerce

Digital experience intelligence platform

From
Free
Rated
-
Full reviewWebsite
Power BI logo

Power BI

Business Intelligence

Business analytics by Microsoft

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FullStory free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites; Power BI free tier cannot publish or share reports; Pro tier required for collaboration
  • They diverge on capability: FullStory covers Session replay, Power BI covers AI-powered Insights.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which FullStory and Power BI actually diverge.

Attributes where FullStory and Power BI differ
AttributeFullStoryPower BI
Pricing modelquoteUnknown
PlatformsWeb, MobileWeb, Desktop, Mobile
CategoryE-CommerceBusiness Intelligence
Founded20141975

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FullStory

  • Session replay
  • Heatmaps
  • Conversion funnels
  • User journey mapping
  • Error tracking
  • Frustration signals
  • Search functionality
  • Custom events

Only in Power BI

  • AI-powered Insights
  • Natural Language Queries
  • Real-time Dashboards
  • Paginated Reports
  • Mobile Apps
  • Excel
  • Azure
  • Dynamics 365

Both cover

  • Google Analytics
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

FullStory

  • User experience analysisnot Power BI
  • Bug reproductionnot Power BI
  • Conversion optimizationnot Power BI
  • Customer supportnot Power BI
  • Product developmentnot Power BI

Power BI

  • Self-service analyticsnot FullStory
  • Data explorationnot FullStory
  • Ad-hoc reportingnot FullStory
  • Collaborative analysisnot FullStory
  • Embedded analyticsnot FullStory

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FullStory

  • Free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites
  • Personal email addresses cannot be used for signup; business email domain required
  • Paid plan pricing not publicly listed, requires sales contact for quotes
  • Free plan has no email support, only community-based assistance
  • Mobile app analytics requires a separate add-on purchase

Power BI

  • Free tier cannot publish or share reports; Pro tier required for collaboration
  • Free tier cannot schedule automatic data refreshes
  • Offline capabilities limited to local Power BI Desktop; cloud service always requires internet
  • Data refresh capped at 8 times per day on Pro tier without Premium Per User

Pricing, plan by plan

FullStory

Free
  • FreeFree
    • 1,000 sessions/month
    • 14-day data retention
    • Basic analytics
  • Business$undefined/month
    • Custom sessions
    • 3-month retention
    • Advanced analytics
  • Enterprise$undefined/month
    • Unlimited sessions
    • Custom retention
    • Advanced privacy controls

Power BI

Free
  • FreeFree
    • Local report creation in Power BI Desktop
    • Cannot publish or share
    • No scheduled refreshes
  • Power BI Pro$14/user/month
    • Publish and share reports
    • Up to 8 scheduled refreshes/day
    • Collaborate with other Pro users
  • Premium Per User$24/user/month
    • All Pro features
    • Up to 48 scheduled refreshes/day
    • Copilot integration

Which should you pick?

Choose FullStory if

  • You need session replay.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want heatmaps.
FullStory review

Choose Power BI if

  • You need ai-powered insights.
  • You want to start without paying.
  • You work on Web, Desktop, Mobile.
  • You also want natural language queries.
Power BI review

Questions people ask

Is FullStory or Power BI better?
Neither clearly leads. FullStory starts at Free and Power BI at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FullStory or Power BI?
FullStory starts at Free and Power BI at Free.
Does FullStory or Power BI run on more platforms?
FullStory runs on Web, Mobile. Power BI runs on Web, Desktop, Mobile.
Can I use FullStory for free?
Both have a free tier, so you can try either at no cost before committing.
What is FullStory best used for?
FullStory is most often used for user experience analysis, bug reproduction, conversion optimization, customer support. Of those, user experience analysis and bug reproduction are not what Power BI is typically brought in for.
What can FullStory do that Power BI cannot?
FullStory covers Session replay, Heatmaps, Conversion funnels, User journey mapping. Power BI covers AI-powered Insights, Natural Language Queries, Real-time Dashboards, Paginated Reports. Both handle Google Analytics, Salesforce.

Answered from the vendors’ own pages

FullStory: What does FullStory's free tier include?

30,000 sessions per month, 10 user seats, 5,000 server-side events per month, 1 year of session replay retention, and 1 year of product analytics retention. Session capture pauses when you exceed the monthly limit, though existing sessions remain accessible.

Source
Power BI: Can I use Power BI Desktop offline?

Power BI Desktop runs locally and can edit reports offline, but publishing to the service and refreshing cloud data sources requires internet connection. Offline reports show cached data from the last refresh.

Source
FullStory: What features are excluded from the free plan?

Dashboards, configurable form privacy, Go-Live functionality, Streams, client-side rate hooks, mobile app analytics, and StoryAI are not available on the free tier. Email support is also unavailable; only community-based help is provided.

Source
Power BI: What are the data refresh limits for each tier?

Power BI Premium Per User allows up to 48 scheduled refreshes per day, while Pro tier is limited to 8 scheduled refreshes per day. Free tier cannot schedule automatic refreshes.

Source
FullStory: Can I use a personal email to sign up for FullStory's free plan?

No. FullStory requires a business email domain for signup; personal email services like Gmail cannot be used for free plan registration.

Source
Power BI: Can I use Power BI Free with shared data sources?

Free tier users can create local reports in Power BI Desktop but cannot publish to the Power BI Service for collaboration. Publishing requires Power BI Pro ($14/user/month).

Source
FullStory: How does FullStory integrate with Slack?

FullStory's Slack integration allows individual users to send noteworthy sessions to Slack channels. Advanced and Enterprise plans can configure Alerts to receive notifications in Slack when user metrics exceed defined thresholds.

Source
Power BI: Is SSO available and on which plan?

SSO is available on Power BI Premium Per User ($24/user/month) and Fabric capacity plans through Azure AD integration.

Source
FullStory: What analytics platforms does FullStory integrate with?

FullStory integrates with Segment, Mixpanel, Adobe Analytics, Google Analytics, Salesforce, HubSpot, and others. These integrations allow you to attach FullStory session URLs to events in your analytics platform for cross-platform correlation.

Source
Power BI: What does Copilot require in Power BI?

Copilot for natural language queries and automatic report generation requires Power BI Premium Per User or Fabric capacity pricing, not available on Pro or Free tiers.

Source
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