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CRM & Sales · head to head

Freshsales vs Oracle NetSuite

F

Freshsales

CRM & Sales

Smart CRM for growing businesses

From
$19/month
Rated
-
Full reviewWebsite
Oracle NetSuite logo

Oracle NetSuite

ERP & Business Operations

Cloud ERP for modern business operations

From
$999/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price; Oracle NetSuite the Internet Archive's capture of NetSuite's ERP product page on 23 December 2020 named distinct sub-products (Financial Management, Financial Planning, Order Management, Procurement, Production Management, Supply Chain Management, Warehouse & Fulfillment) with no price figure published for any.
  • They diverge on capability: Freshsales covers Contact management, Oracle NetSuite covers Financial management.

Where they differ

Only the attributes on which Freshsales and Oracle NetSuite actually diverge.

Attributes where Freshsales and Oracle NetSuite differ
AttributeFreshsalesOracle NetSuite
Starting price$19/month$999/month
PlatformsWeb, Ios, AndroidCloud, Web
CategoryCRM & SalesERP & Business Operations
Founded20101977

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshsales

  • Contact management
  • Lead scoring
  • Sales pipeline
  • Activity tracking
  • Email sync
  • AI insights
  • Workflow automation
  • Gmail

Only in Oracle NetSuite

  • Financial management
  • Accounting
  • Supply chain
  • Inventory
  • CRM
  • Salesforce
  • DocuSign
  • Google Workspace

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Freshsales

  • Sales CRM with built in email, phone and chatnot Oracle NetSuite
  • Managing deals, pipelines and sales sequencesnot Oracle NetSuite

Oracle NetSuite

  • Financial planningnot Freshsales
  • Order managementnot Freshsales
  • Inventory trackingnot Freshsales
  • Multi-subsidiary managementnot Freshsales

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

Oracle NetSuite

  • The Internet Archive's capture of NetSuite's ERP product page on 23 December 2020 named distinct sub-products (Financial Management, Financial Planning, Order Management, Procurement, Production Management, Supply Chain Management, Warehouse & Fulfillment) with no price figure published for any.

Pricing, plan by plan

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

Oracle NetSuite

$999/month
  • Starter$999/month
    • Basic ERP functionality
    • Financial management
    • CRM
  • Standard$1999/month
    • Advanced ERP
    • Supply chain
    • Manufacturing

Which should you pick?

Choose Freshsales if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want lead scoring.
Freshsales review

Choose Oracle NetSuite if

  • You need financial management.
  • You work on Cloud, Web.
  • You also want accounting.
Oracle NetSuite review

Questions people ask

Is Freshsales or Oracle NetSuite better?
Neither clearly leads. Freshsales starts at $19/month and Oracle NetSuite at $999/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshsales or Oracle NetSuite?
Freshsales starts at $19/month and Oracle NetSuite at $999/month.
Does Freshsales or Oracle NetSuite run on more platforms?
Freshsales runs on Web, Ios, Android. Oracle NetSuite runs on Cloud, Web.
What is Freshsales best used for?
Freshsales is most often used for sales crm with built in email, phone and chat, managing deals, pipelines and sales sequences. Of those, sales crm with built in email, phone and chat and managing deals, pipelines and sales sequences are not what Oracle NetSuite is typically brought in for.
What can Freshsales do that Oracle NetSuite cannot?
Freshsales covers Contact management, Lead scoring, Sales pipeline, Activity tracking. Oracle NetSuite covers Financial management, Accounting, Supply chain, Inventory. Both handle Web support.
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