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Fleet Management · head to head

Fleet Complete vs Waze

Fleet Complete logo

Fleet Complete

Fleet Management

Telematics and asset tracking sold mainly through mobile network operators

From
On request
Free plan
No
Full reviewWebsite
Waze logo

Waze

Maps

Community-driven GPS navigation app that uses real-time traffic data from its users

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Waze has a free tier, so it costs nothing to try first.
  • Each has a real cost: Fleet Complete because most contracts are sold through a carrier, the commercial relationship, the service levels and the renewal date belong to the carrier, so a pricing dispute or a support escalation goes through a reseller who did not build the software.; Waze no offline maps capability, requiring constant internet connectivity
  • They diverge on capability: Fleet Complete covers Vehicle tracking, Waze covers Core Functionality.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Fleet Complete and Waze actually diverge.

Attributes where Fleet Complete and Waze differ
AttributeFleet CompleteWaze
Starting priceOn requestFree
Pricing modelquotefree
Free tierNoYes
PlatformsWeb, iOS, AndroidiOS, Android, Web
CategoryFleet ManagementMaps
FoundedUnknown2008

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fleet Complete

  • Vehicle tracking
  • Hours of service
  • Asset trackers
  • Field dispatch
  • Dashcams
  • Maintenance reminders

Only in Waze

  • Core Functionality
  • User Interface

What people use each for

The jobs each tool is most often brought in to do.

Fleet Complete

  • A mid-size fleet already under a national carrier contract that wants tracking added to an existing telecoms agreement rather than a new vendor relationshipnot Waze
  • Mixed fleets that need to track unpowered assets such as trailers and generators alongside vehicles in one consolenot Waze
  • Canadian operators wanting a domestic vendor with local support and Telus channel billingnot Waze
  • Service businesses that want basic dispatch and vehicle tracking without buying a separate field service platformnot Waze

Waze

  • Real-time navigation and route planning with live traffic updatesnot Fleet Complete
  • Reporting hazards and roadway conditions to community driversnot Fleet Complete
  • Finding alternative routes to avoid congestion and accidentsnot Fleet Complete
  • Connecting with first responders and emergency servicesnot Fleet Complete
  • Community-driven mapping and road condition improvementsnot Fleet Complete

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fleet Complete

  • Because most contracts are sold through a carrier, the commercial relationship, the service levels and the renewal date belong to the carrier, so a pricing dispute or a support escalation goes through a reseller who did not build the software.
  • Hardware is bundled into the subscription over a multi-year term, so a fleet that shrinks mid-contract keeps paying for units that are sitting in a store cupboard unless it negotiated a downsizing clause up front.
  • The product line was assembled by acquisition, so hours of service, European tracking and the core platform originated as separate products, leaving overlapping apps, duplicate logins and features that exist in one region but not another.
  • The third-party integration ecosystem is far smaller than the marketplaces run by Geotab or Samsara, so bespoke connections to a maintenance or payroll system usually mean building against the API yourself.
  • The web console and reporting look and behave like software designed a decade ago, and administrators who have used a newer platform will find the reporting builder slow and the exports rigid.

Waze

  • No offline maps capability, requiring constant internet connectivity
  • Routing reliability declined with reports of longer routes and restricted road directions
  • Privacy concerns with location data collection and location-based ads after Google acquisition
  • Stability issues including crashes on CarPlay and slow loading times

Pricing, plan by plan

Fleet Complete

On request
  • Fleet Complete$undefined/year
    • Per vehicle subscription, hardware included
    • Term length usually tied to the reselling carrier agreement
    • Asset trackers priced separately from vehicle units

Waze

Free

No published plan breakdown. See the Waze review.

Which should you pick?

Choose Fleet Complete if

  • You need vehicle tracking.
  • You work on Web, iOS, Android.
  • You also want hours of service.
Fleet Complete review

Choose Waze if

  • You need core functionality.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want user interface.
Waze review

Questions people ask

Is Fleet Complete or Waze better?
Neither clearly leads. Fleet Complete starts at On request and Waze at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fleet Complete or Waze?
Waze has a free tier; the other does not. Paid plans start at On request for Fleet Complete and Free for Waze.
Does Fleet Complete or Waze run on more platforms?
Fleet Complete runs on Web, iOS, Android. Waze runs on iOS, Android, Web.
Can I use Waze for free?
Yes. Waze has a free tier, so you can try it without paying. Fleet Complete starts at On request.
What is Fleet Complete best used for?
Fleet Complete is most often used for a mid-size fleet already under a national carrier contract that wants tracking added to an existing telecoms agreement rather than a new vendor relationship, mixed fleets that need to track unpowered assets such as trailers and generators alongside vehicles in one console, canadian operators wanting a domestic vendor with local support and telus channel billing, service businesses that want basic dispatch and vehicle tracking without buying a separate field service platform. Of those, a mid-size fleet already under a national carrier contract that wants tracking added to an existing telecoms agreement rather than a new vendor relationship and mixed fleets that need to track unpowered assets such as trailers and generators alongside vehicles in one console are not what Waze is typically brought in for.
What can Fleet Complete do that Waze cannot?
Fleet Complete covers Vehicle tracking, Hours of service, Asset trackers, Field dispatch. Waze covers Core Functionality, User Interface.

Answered from the vendors’ own pages

Fleet Complete: Do I buy Fleet Complete directly or through my mobile operator?

Both are possible, but the majority of North American customers buy through AT&T or Telus. Check which entity the contract is with, because it determines your support path, your billing cycle and your renewal date.

Waze: Does Waze work offline?

No, Waze relies on real-time data and does not support offline maps, limiting usability when without internet connectivity.

Source
Fleet Complete: What happens to the hardware if I cancel?

Devices supplied as part of a subsidised subscription are normally recovered or charged for on early termination. Ask for the exact clause before signing, because it is where the real cost of leaving sits.

Waze: How does Waze handle my location data?

Since Google's 2013 acquisition, Waze shares location history with Google's ad network and serves location-based ads. This differs from privacy-focused alternatives like Apple Maps.

Source
Fleet Complete: Is it a fit for a fleet of five vans?

It will work, but small fleets get a better deal from vendors that publish pricing and sell month to month. Fleet Complete pricing improves with volume and a carrier relationship.

Waze: What platforms can I use Waze on?

Waze is available on iOS and Android mobile apps, and via web through the Live Map feature accessible from any computer or tablet.

Source
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