Is Endgame or Gainsight better?

Neither clearly leads. Endgame starts at On request and Gainsight at $2500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Endgame or Gainsight?

Endgame starts at On request and Gainsight at $2500/month.

Does Endgame or Gainsight run on more platforms?

Both run on Web, so platform support will not decide this one for you.

What is Endgame best used for?

Endgame is most often used for an enterprise sales team on salesforce and gong whose account research is done manually before every meeting and takes an hour a rep a day., a revenue organisation that has standardised on claude or chatgpt internally and wants those assistants grounded in real crm and call data instead of hallucinating account history., a sales leadership team preparing quarterly business reviews from data spread across salesforce, snowflake, gong and notion., a new account executive inheriting a territory who needs the history of thirty accounts, including who was involved and what was promised, without reading two years of call recordings.. Of those, an enterprise sales team on salesforce and gong whose account research is done manually before every meeting and takes an hour a rep a day. and a revenue organisation that has standardised on claude or chatgpt internally and wants those assistants grounded in real crm and call data instead of hallucinating account history. are not what Gainsight is typically brought in for.

What can Endgame do that Gainsight cannot?

Endgame covers Context graph, Cited answers, Account research briefs, Meeting and call prep. Gainsight covers Health scores, Churn prediction, Playbook automation, Customer 360 view.

Sales Enablement · head to head

Endgame vs Gainsight

Endgame

Sales Enablement

A context graph over CRM, calls and documents that answers account questions with citations

From: On request
Rated: -

Full review Website

Gainsight

Sales Enablement

The #1 Customer Success Platform

From: $2500/month
Rated: -

Full review Website

The short version

Each has a real cost: Endgame there is no pricing page at all; the URL returns a 404, so every engagement is a sales-led negotiation with no public benchmark and no way to scope budget before committing time.; Gainsight limited customization options; teams resort to exports and scripts when platform lacks required fields
They diverge on capability: Endgame covers Context graph, Gainsight covers Health scores.
Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Endgame and Gainsight actually diverge.

Attributes where Endgame and Gainsight differ
Attribute	Endgame	Gainsight
Starting price	On request	$2500/month
Pricing model	quote	subscription
Founded	Unknown	2011

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), category (Sales Enablement).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Endgame

Context graph
Cited answers
Account research briefs
Meeting and call prep
Deal inspection
Stakeholder mapping
Executive and QBR briefings
MCP server

Only in Gainsight

Health scores
Churn prediction
Playbook automation
Customer 360 view
Journey orchestration
Salesforce
HubSpot
Slack

What people use each for

The jobs each tool is most often brought in to do.

Endgame

An enterprise sales team on Salesforce and Gong whose account research is done manually before every meeting and takes an hour a rep a day.not Gainsight
A revenue organisation that has standardised on Claude or ChatGPT internally and wants those assistants grounded in real CRM and call data instead of hallucinating account history.not Gainsight
A sales leadership team preparing quarterly business reviews from data spread across Salesforce, Snowflake, Gong and Notion.not Gainsight
A new account executive inheriting a territory who needs the history of thirty accounts, including who was involved and what was promised, without reading two years of call recordings.not Gainsight

Gainsight

Customer Successnot Endgame
Retentionnot Endgame
Health Scoringnot Endgame

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Endgame

There is no pricing page at all; the URL returns a 404, so every engagement is a sales-led negotiation with no public benchmark and no way to scope budget before committing time.
The product has pivoted twice, from product-led sales signals to account intelligence to a GTM context graph, on a Series B raised in February 2022 with no publicly reported round since, which is real roadmap and data model risk on a multi-year contract.
Value depends heavily on Salesforce and Gong depth, so organisations on HubSpot or a different call recorder get a substantially thinner graph and a weaker product for the same negotiation.
Positioning as a context layer under other AI tools makes return on investment hard to attribute, because no user logs in and no workflow visibly belongs to it, which makes renewal conversations difficult to defend internally.
Vendor-published performance claims around accuracy, speed and cost reduction have no third-party benchmark behind them, and the independent review profile has been effectively inactive for over a year, so there is no current corpus to validate against.
As a layer rather than an application it is structurally exposed to Salesforce or Gong shipping equivalent native context, which would remove the reason to keep paying for it without any action on the vendor’s part.

Gainsight

Limited customization options; teams resort to exports and scripts when platform lacks required fields
Integration reliability issues; broken connectors and schema changes create stale health scores
Cannot automatically track emails within the platform; requires manual logging or third-party solutions
Long implementation and setup; typically requires 12-24 weeks and mandatory implementation services
High total cost of ownership; Year 1 costs often exceed $200K including required professional services

Pricing, plan by plan

Endgame

On request

Endgame$undefined/year
- Context graph across CRM, calls, documents and email
- Slack, Teams, web and CLI access
- MCP server for external assistants

Gainsight

$2500/month

Essentials$2500/month
- Health scores
- Customer 360
- Playbooks
Enterprise$5000/month
- Advanced analytics
- AI predictions
- Custom integrations

Which should you pick?

Choose Endgame if

You need context graph.
You also want cited answers.

Endgame review

Choose Gainsight if

You need health scores.
You also want churn prediction.

Gainsight review

Questions people ask

Is Endgame or Gainsight better?: Neither clearly leads. Endgame starts at On request and Gainsight at $2500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Endgame or Gainsight?: Endgame starts at On request and Gainsight at $2500/month.
Does Endgame or Gainsight run on more platforms?: Both run on Web, so platform support will not decide this one for you.
What is Endgame best used for?: Endgame is most often used for an enterprise sales team on salesforce and gong whose account research is done manually before every meeting and takes an hour a rep a day., a revenue organisation that has standardised on claude or chatgpt internally and wants those assistants grounded in real crm and call data instead of hallucinating account history., a sales leadership team preparing quarterly business reviews from data spread across salesforce, snowflake, gong and notion., a new account executive inheriting a territory who needs the history of thirty accounts, including who was involved and what was promised, without reading two years of call recordings.. Of those, an enterprise sales team on salesforce and gong whose account research is done manually before every meeting and takes an hour a rep a day. and a revenue organisation that has standardised on claude or chatgpt internally and wants those assistants grounded in real crm and call data instead of hallucinating account history. are not what Gainsight is typically brought in for.
What can Endgame do that Gainsight cannot?: Endgame covers Context graph, Cited answers, Account research briefs, Meeting and call prep. Gainsight covers Health scores, Churn prediction, Playbook automation, Customer 360 view.

Answered from the vendors’ own pages

Endgame: Is this the Endgame that Elastic acquired?

No. That was an endpoint security company. This is Endgame, Inc. at endgame.io, an account intelligence and context platform for revenue teams.

Gainsight: Does Gainsight offer a free tier?

Gainsight does not offer a free trial for the main Customer Success Cloud platform. Gainsight PX (product analytics) offers a free Starter tier supporting up to 100 monthly active users.

Source

Endgame: Is it still the product-led sales signals tool?

No. It pivoted twice. If your shortlist came from 2021 to 2023 coverage of PQL scoring, the product you would buy today is different.

Gainsight: How is Gainsight priced?

Gainsight prices at $150-$300 per user/month for tier plans, but the main CS Cloud pricing is based on customer records managed. Initial deployments managing 500-1,500 customer records typically cost $60,000-$120,000 annually, with Year 1 costs often exceeding $200K including mandatory implementation.

Source

Endgame: What does it cost?

Unpublished. There is no pricing page. Expect an enterprise annual contract negotiated per deal.

Gainsight: What are Gainsight's core features?

Gainsight offers health scoring, customer journey orchestration, playbooks, in-app engagement, reporting, customer data consolidation via Customer 360, and Staircase AI for real-time engagement insights. It also includes Skilljar for customer education and Communities for self-service support.

Source

Endgame: Do I need Salesforce and Gong?

Not strictly, but the graph is built around them. On HubSpot or with another call recorder you get materially less value for the same price.

Gainsight: What CRM integrations are available?

Gainsight integrates with Salesforce, HubSpot, and Slack. The Salesforce connector syncs account data, the HubSpot connector ingests engagement data, and Slack automation sends Gainsight notifications and alerts to channels.

Endgame vs Gainsight

Endgame

Gainsight

The short version

Where they differ

What each one covers

Only in Endgame

Only in Gainsight

What people use each for

Endgame

Gainsight

Where each one falls short

Endgame

Gainsight

Pricing, plan by plan

Endgame

Gainsight

Which should you pick?

Choose Endgame if

Choose Gainsight if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Endgame

More on Gainsight

Keep looking

Other head to heads