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Healthcare & Medical · head to head

eClinicalWorks vs Athenahealth

eClinicalWorks logo

eClinicalWorks

Healthcare & Medical

Comprehensive EHR and practice management platform

From
On request
Rated
-
Full reviewWebsite
Athenahealth logo

Athenahealth

Healthcare & Medical

Cloud-based medical practice management

From
$140/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: eClinicalWorks pricing details not disclosed on website; requires sales consultation or demo; Athenahealth high implementation costs ranging up to $50,000+ for enterprise deployments
  • They diverge on capability: eClinicalWorks covers Practice Management, Athenahealth covers Medical Billing.

Where they differ

Only the attributes on which eClinicalWorks and Athenahealth actually diverge.

Attributes where eClinicalWorks and Athenahealth differ
AttributeeClinicalWorksAthenahealth
Starting priceOn request$140/month
PlatformsWeb, Cloud-basedWeb, iOS, Android
Founded19991997

Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in eClinicalWorks

  • Practice Management
  • Revenue Cycle
  • Patient Portal
  • ePrescribing
  • HL7
  • FHIR

Only in Athenahealth

  • Medical Billing
  • Patient Engagement
  • Analytics
  • Clearinghouses
  • Health Information Exchanges

Both cover

  • Electronic Health Records
  • Telehealth
  • Labs
  • Pharmacies
  • HIPAA
  • HITRUST
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

eClinicalWorks

  • EHR and practice management for multi-specialty medical practicesnot Athenahealth
  • Patient engagement through telehealth (healow) and secure messagingnot Athenahealth
  • Revenue cycle management with 98%+ first-pass acceptance ratenot Athenahealth
  • AI-powered clinical documentation with Sunoh.ai medical scribenot Athenahealth

Athenahealth

  • Patient Carenot eClinicalWorks
  • Medical Recordsnot eClinicalWorks
  • Practice Managementnot eClinicalWorks
  • Telehealthnot eClinicalWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

eClinicalWorks

  • Pricing details not disclosed on website; requires sales consultation or demo
  • No published technical system requirements specified
  • Cloud-based solution requires reliable internet connectivity for clinics

Athenahealth

  • High implementation costs ranging up to $50,000+ for enterprise deployments
  • Pricing tiers not transparently listed, requiring custom quotes

Pricing, plan by plan

eClinicalWorks

On request

No published plan breakdown. See the eClinicalWorks review.

Athenahealth

$140/month

No published plan breakdown. See the Athenahealth review.

Which should you pick?

Choose eClinicalWorks if

  • You need practice management.
  • You work on Web, Cloud-based.
  • You also want revenue cycle.
eClinicalWorks review

Choose Athenahealth if

  • You need medical billing.
  • You work on Web, iOS, Android.
  • You also want patient engagement.
Athenahealth review

Questions people ask

Is eClinicalWorks or Athenahealth better?
Neither clearly leads. eClinicalWorks starts at On request and Athenahealth at $140/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, eClinicalWorks or Athenahealth?
eClinicalWorks starts at On request and Athenahealth at $140/month.
Does eClinicalWorks or Athenahealth run on more platforms?
eClinicalWorks runs on Web, Cloud-based. Athenahealth runs on Web, iOS, Android.
What is eClinicalWorks best used for?
eClinicalWorks is most often used for ehr and practice management for multi-specialty medical practices, patient engagement through telehealth (healow) and secure messaging, revenue cycle management with 98%+ first-pass acceptance rate, ai-powered clinical documentation with sunoh.ai medical scribe. Of those, ehr and practice management for multi-specialty medical practices and patient engagement through telehealth (healow) and secure messaging are not what Athenahealth is typically brought in for.
What can eClinicalWorks do that Athenahealth cannot?
eClinicalWorks covers Practice Management, Revenue Cycle, Patient Portal, ePrescribing. Athenahealth covers Medical Billing, Patient Engagement, Analytics, Clearinghouses. Both handle Electronic Health Records, Telehealth, Labs, Pharmacies.

Answered from the vendors’ own pages

Athenahealth: What platforms does Athenahealth serve?

Athenahealth's athenaOne serves small to medium-sized physician practices and hospitals with integrated clinical, financial, and operational workflows.

Source
Athenahealth: What is the pricing model for athenaOne?

Athenahealth uses customized pricing with percent-based or encounter-based models. Starting price reported at $140/month with implementation costs ranging from $5,000-$20,000 for small businesses.

Source
Athenahealth: Does Athenahealth include revenue cycle management?

Yes, athenaOne includes network-driven claims scrubbing with 95%+ first-pass rates, denial management, and A/R optimization.

Source
Athenahealth: What patient engagement features does Athenahealth offer?

Athenahealth provides athenaCommunicator for patient portals, automated appointment reminders, online scheduling, telehealth integration, digital intake, and broadcast messaging.

Source
Athenahealth: How many pre-built integrations does Athenahealth have?

Athenahealth's marketplace includes over 250 pre-integrated third-party apps, allowing practices to extend functionality without custom development.

Source
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Related pages

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