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Healthcare · head to head

Doximity vs Included Health

Doximity logo

Doximity

Healthcare

Social network and collaboration platform for physicians

From
Free
Rated
-
Full reviewWebsite
Included Health logo

Included Health

Healthcare

Care navigation and virtual care in one contract for self funded employers and health plans

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Doximity has a free tier, so it costs nothing to try first.
  • Each has a real cost: Doximity free tier limited to verified US clinicians only; no international access without premium; Included Health owning both the navigation recommendations and the virtual care delivery creates a structural incentive to steer members to the vendor own clinicians, and an employer should require disclosure and measurement of how often that happens.
  • They diverge on capability: Doximity covers Secure Messaging, Included Health covers Care navigation.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Doximity and Included Health actually diverge.

Attributes where Doximity and Included Health differ
AttributeDoximityIncluded Health
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo
Founded2010Unknown

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doximity

  • Secure Messaging
  • Professional Network
  • Telehealth
  • Job Board
  • CME Access
  • Collaboration Tools
  • EHR Systems
  • HIPAA

Only in Included Health

  • Care navigation
  • Provider quality steerage
  • Expert medical opinion
  • Virtual primary care
  • Virtual behavioural health
  • Virtual urgent care
  • Benefits integration
  • Employer reporting

What people use each for

The jobs each tool is most often brought in to do.

Doximity

  • Physician professional network and communicationnot Included Health
  • AI-powered medical reference and clinical decision supportnot Included Health
  • Patient outreach and documentation automationnot Included Health

Included Health

  • A large self funded employer whose members cannot tell which specialist to see and who currently absorbs the cost of poor referral decisionsnot Doximity
  • An employer that has bought several point solutions and needs one front door that routes members to the ones already paid fornot Doximity
  • A self funded plan wanting expert second opinions before high cost elective surgery, where a changed recommendation pays for the programmenot Doximity
  • An employer replacing separate navigation and telehealth vendors with one contract and one member experiencenot Doximity

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doximity

  • Free tier limited to verified US clinicians only; no international access without premium
  • AI Scribe and Dialer features accessible only to US-based healthcare professionals
  • Premium tier pricing not disclosed on main site

Included Health

  • Owning both the navigation recommendations and the virtual care delivery creates a structural incentive to steer members to the vendor own clinicians, and an employer should require disclosure and measurement of how often that happens.
  • Pricing is per employee per month across the whole eligible population, so a plan with low navigation engagement pays for everyone to serve the minority who call.
  • Savings claims rest on avoided costs and changed referral decisions, which are counterfactual by nature, so performance guarantees need very careful definition or they measure activity rather than money.
  • The company is a merger of three organisations with different origins, and members and benefits teams still encounter seams between navigation, virtual primary care and behavioural health that the single brand implies are absent.
  • It sells primarily to large self funded employers, so mid market employers and fully insured plans find both the pricing and the implementation effort disproportionate to their size.

Pricing, plan by plan

Doximity

Free

No published plan breakdown. See the Doximity review.

Included Health

On request
  • Included Health$undefined/year
    • Per employee per month across the eligible population, quoted not published
    • Navigation and virtual care modules priced separately or bundled
    • Some components offered with performance guarantees tied to measured savings

Which should you pick?

Choose Doximity if

  • You need secure messaging.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want professional network.
Doximity review

Choose Included Health if

  • You need care navigation.
  • You work on Web, iOS, Android.
  • You also want provider quality steerage.
Included Health review

Questions people ask

Is Doximity or Included Health better?
Neither clearly leads. Doximity starts at Free and Included Health at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doximity or Included Health?
Doximity has a free tier; the other does not. Paid plans start at Free for Doximity and On request for Included Health.
Does Doximity or Included Health run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use Doximity for free?
Yes. Doximity has a free tier, so you can try it without paying. Included Health starts at On request.
What is Doximity best used for?
Doximity is most often used for physician professional network and communication, ai-powered medical reference and clinical decision support, patient outreach and documentation automation. Of those, physician professional network and communication and ai-powered medical reference and clinical decision support are not what Included Health is typically brought in for.
What can Doximity do that Included Health cannot?
Doximity covers Secure Messaging, Professional Network, Telehealth, Job Board. Included Health covers Care navigation, Provider quality steerage, Expert medical opinion, Virtual primary care.

Answered from the vendors’ own pages

Doximity: Is Doximity free?

Doximity is free for verified US clinicians. Specific subscription tiers and paid plan pricing are not disclosed on their website.

Source
Included Health: What exactly is Included Health?

The combination of Grand Rounds Health navigation, Doctor On Demand virtual care and the original Included Health concierge service, operating under one brand since late 2021.

Included Health: Who pays for it?

The self funded employer or the health plan pays a per employee per month fee. Virtual care visits may also carry member cost sharing depending on plan design.

Included Health: Is there a minimum size?

No published minimum, but it sells primarily to large self funded employers and the pricing and implementation effort do not suit small organisations.

Included Health: How does it recommend providers?

Through data driven quality analysis rather than a plain directory. Ask specifically how those recommendations are produced and how often they resolve to the company own virtual clinicians.

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