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ERP · head to head

Dolibarr vs HubSpot Live Chat

Dolibarr logo

Dolibarr

ERP

Modular open source ERP and CRM for very small businesses, installable on shared hosting

From
Free
Rated
-
Full reviewWebsite
HubSpot Live Chat logo

HubSpot Live Chat

Live Chat

Live chat integrated with HubSpot CRM platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dolibarr the core is deliberately shallow, so a serious requirement such as advanced manufacturing, EDI or a specific payment gateway usually means buying a DoliStore module from a third-party author, and the quality and maintenance of those modules varies widely.; HubSpot Live Chat no specific pricing published on the live chat product page; pricing requires navigation to separate Marketing Hub pricing page
  • They diverge on capability: Dolibarr covers Module toggles, HubSpot Live Chat covers Live chat messaging.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Dolibarr and HubSpot Live Chat actually diverge.

Attributes where Dolibarr and HubSpot Live Chat differ
AttributeDolibarrHubSpot Live Chat
Pricing modelOpen source, no licence feefreemium
PlatformsWeb, Self-hosted, Docker, Windows, macOS, Linux, AndroidWeb, Mobile app, IOS, Android
CategoryERPLive Chat
FoundedUnknown2006

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dolibarr

  • Module toggles
  • Third-party management
  • Quotes to invoices
  • Stock and warehouses
  • Double-entry accounting
  • Projects and time
  • Point of sale
  • DoliStore

Only in HubSpot Live Chat

  • Live chat messaging
  • CRM integration
  • Visitor identification
  • Chatbot builder
  • Salesforce
  • Slack
  • Gmail
  • Outlook

What people use each for

The jobs each tool is most often brought in to do.

Dolibarr

  • A two-person consultancy wants quotes, invoices and basic accounting self-hosted on an existing five euro a month shared hosting account with no server administration.not HubSpot Live Chat
  • A French or Spanish small business needs VAT handling and accounting exports that match local practice out of the box rather than after configuration.not HubSpot Live Chat
  • An association or nonprofit needs membership, subscription and donation tracking alongside ordinary invoicing without paying per member.not HubSpot Live Chat
  • A small distributor wants stock, purchase orders and sales orders in one system and is willing to buy a DoliStore module rather than commission bespoke development.not HubSpot Live Chat

HubSpot Live Chat

  • Customer engagementnot Dolibarr
  • Lead generationnot Dolibarr
  • Customer supportnot Dolibarr
  • Sales automationnot Dolibarr

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dolibarr

  • The core is deliberately shallow, so a serious requirement such as advanced manufacturing, EDI or a specific payment gateway usually means buying a DoliStore module from a third-party author, and the quality and maintenance of those modules varies widely.
  • Accounting was designed around French practice, and the chart of accounts, VAT model and fiscal exports need real work to satisfy accountants in the United States, the UK or Australia.
  • The interface is functional rather than designed and shows its age against Odoo, which makes internal adoption harder when staff are comparing it to consumer-grade software.
  • Upgrades between major versions can break paid third-party modules, because module authors update on their own schedules and there is no guarantee your combination will work on version 24 the day it ships.
  • Support is community forums unless you buy a partner contract, and the documentation is a wiki of uneven quality with substantial parts written in French, so English-only teams hit dead ends.

HubSpot Live Chat

  • No specific pricing published on the live chat product page; pricing requires navigation to separate Marketing Hub pricing page
  • Live chat pricing bundled with broader Marketing Hub plans rather than offered as standalone product pricing
  • Free tier features not detailed on product page, requiring contact or additional navigation for feature clarity

Pricing, plan by plan

Dolibarr

Free
  • Self-hostedFree
    • Full GPL source, all core modules
    • Unlimited users
    • You provide PHP and MySQL hosting
  • Partner cloud hosting$14/month
    • Managed hosting from DoliCloud or a certified partner
    • Backups, updates and support included
    • Typically 10 to 30 euros per user per month

HubSpot Live Chat

Free
  • FreeFree
    • Live chat
    • CRM
    • Basic features
  • Starter$50/month
    • Marketing automation
    • Enhanced features
  • Professional$320/month
    • Advanced workflows
    • Custom reporting

Which should you pick?

Choose Dolibarr if

  • You need module toggles.
  • You want to start without paying.
  • You work on Web, Self-hosted, Docker, Windows, macOS, Linux, Android.
  • You also want third-party management.
Dolibarr review

Choose HubSpot Live Chat if

  • You need live chat messaging.
  • You want to start without paying.
  • You work on Web, Mobile app, IOS, Android.
  • You also want crm integration.
HubSpot Live Chat review

Questions people ask

Is Dolibarr or HubSpot Live Chat better?
Neither clearly leads. Dolibarr starts at Free and HubSpot Live Chat at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dolibarr or HubSpot Live Chat?
Dolibarr starts at Free and HubSpot Live Chat at Free.
Does Dolibarr or HubSpot Live Chat run on more platforms?
Dolibarr runs on Web, Self-hosted, Docker, Windows, macOS, Linux, Android. HubSpot Live Chat runs on Web, Mobile app, IOS, Android.
Can I use Dolibarr for free?
Both have a free tier, so you can try either at no cost before committing.
What is Dolibarr best used for?
Dolibarr is most often used for a two-person consultancy wants quotes, invoices and basic accounting self-hosted on an existing five euro a month shared hosting account with no server administration., a french or spanish small business needs vat handling and accounting exports that match local practice out of the box rather than after configuration., an association or nonprofit needs membership, subscription and donation tracking alongside ordinary invoicing without paying per member., a small distributor wants stock, purchase orders and sales orders in one system and is willing to buy a dolistore module rather than commission bespoke development.. Of those, a two-person consultancy wants quotes, invoices and basic accounting self-hosted on an existing five euro a month shared hosting account with no server administration. and a french or spanish small business needs vat handling and accounting exports that match local practice out of the box rather than after configuration. are not what HubSpot Live Chat is typically brought in for.
What can Dolibarr do that HubSpot Live Chat cannot?
Dolibarr covers Module toggles, Third-party management, Quotes to invoices, Stock and warehouses. HubSpot Live Chat covers Live chat messaging, CRM integration, Visitor identification, Chatbot builder.

Answered from the vendors’ own pages

Dolibarr: Is Dolibarr genuinely free?

Yes. The full application is GPL with no user limit and no paid edition of the core. You pay only for hosting, optional DoliStore modules and optional partner support.

HubSpot Live Chat: What does HubSpot live chat cost?

HubSpot live chat is available free with core functionality and no credit card required. Premium features are available through Marketing Hub Starter, Professional, and Enterprise plans starting at $7/month annually, with details available on the main pricing page.

Source
Dolibarr: Can it run on shared hosting?

Yes, that is its main practical advantage. It needs only PHP and MySQL or MariaDB, so an ordinary cPanel account is enough.

HubSpot Live Chat: Is there a free version of HubSpot live chat?

Yes, HubSpot live chat and chatbot builder are available free with core functionality including CRM integration and mobile app access, requiring no credit card to start.

Source
Dolibarr: How does it compare to Odoo?

Odoo is deeper and better presented but its useful modules are in the paid Enterprise edition and it needs a proper deployment. Dolibarr is thinner but free end to end and far easier to host.

HubSpot Live Chat: What premium features are included in paid HubSpot live chat plans?

Paid tiers include advanced automation and scaling features through Marketing Hub Starter, Professional, and Enterprise editions with varying levels of functionality and support.

Source
Dolibarr: Does it handle UK or US accounting?

Not comfortably out of the box. The accounting module reflects French conventions and needs configuration and often a local module to satisfy an accountant elsewhere.

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