Live Chat · pricing
HubSpot Live Chat pricing
HubSpot Live Chat publishes 3 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 30 August 2026, HubSpot Live Chat pricing is free across 3 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- Free
- Model
- Freemium
- Tiers
- 3
- Free tier
- Yes
HubSpot Live Chat plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Free | Free | 3 | Entry tier |
| Starter | $50/month | 2 | +$50/month, 2 more features |
| Professional | $320/month | 2 | +$270/month, 2 more features |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Free
FreeThe entry tier. It covers live chat, crm, basic features.
Starter
$50/monthOver Free, this tier adds:
- Marketing automation
- Enhanced features
Professional
$320/monthOver Starter, this tier adds:
- Advanced workflows
- Custom reporting
Where HubSpot Live Chat stops being free
Free, Free
- Live chat
- CRM
- Basic features
Starter, $50/month
The first thing you pay for:
- Marketing automation
- Enhanced features
What the product covers
The full HubSpot Live Chat feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Live chat messaging
- CRM integration
- Visitor identification
- Chatbot builder
Integrations
- Salesforce
- Slack
- Gmail
- Outlook
Platform
- Web support
- Mobile app support
- IOS support
- Android support
People bring HubSpot Live Chat in for customer engagement, lead generation, customer support, sales automation. If that is not the job you are buying for, the alternatives to HubSpot Live Chat are worth a look before you commit to a tier.
How that compares in Live Chat
Too few live chat tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| HubSpot Live Chat (this page) | Free | freemium | - | |
| ManyChat | Free, then $15/month | freemium | - | vs HubSpot Live Chat |
| Landbot | Free, then €32/month | freemium | - | vs HubSpot Live Chat |
| Conferbot | Free, then $19/month | freemium | - | vs HubSpot Live Chat |
| Kore.ai | On request | subscription | - | vs HubSpot Live Chat |
| Jivochat | Free | subscription | - | vs HubSpot Live Chat |
| Conversica | On request | subscription | - | vs HubSpot Live Chat |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the HubSpot Live Chat badges page.
Before you pay for HubSpot Live Chat
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 3 tiers between Free and $320/month, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.
HubSpot Live Chat runs on web, mobile app, ios, android, and is published by HubSpot Inc. of Cambridge, Massachusetts, USA. The full record is on the HubSpot Live Chat review, and the rest of the category is under best live chat tools.
HubSpot Live Chat pricing questions
- How much does HubSpot Live Chat cost?
- HubSpot Live Chat publishes 3 tiers, from Free for Free up to $320/month for Professional. The entry tier costs nothing.
- Does HubSpot Live Chat have a free plan?
- Yes. The Free tier costs nothing and covers live chat, crm, basic features. Paying starts at $50/month for Starter.
- What is the difference between Free and Starter on HubSpot Live Chat?
- Starter costs $50/month against Free, and adds marketing automation, enhanced features.
- Is the Professional plan on HubSpot Live Chat worth it?
- That depends entirely on whether you need what it adds, which on the published record is advanced workflows, custom reporting. It costs $320/month against $50/month for Starter. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- Which live chat tools can I use without paying?
- 5 of the 8 live chat tools listed alongside HubSpot Live Chat have a free tier: ManyChat, Landbot, Conferbot, Jivochat, Botpress.
- What am I actually paying for with HubSpot Live Chat?
- The record lists 12 features across 3 areas: other, integrations, platform. In practice it is brought in for customer engagement, lead generation, customer support.
- Does HubSpot Live Chat charge per user?
- The record carries a price and a billing period for each of its 3 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these HubSpot Live Chat prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare HubSpot Live Chat against before paying?
- The closest live chat tools in this directory are ManyChat, Landbot, Conferbot, Kore.ai. Each has a side-by-side comparison with HubSpot Live Chat covering price, platforms and features.