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NCR Silver vs SpotOn

NCR Silver logo

NCR Silver

Software

Enterprise POS and commerce solutions by NCR

From
$200000/year
Rated
-
Full reviewWebsite
SpotOn logo

SpotOn

Software

Restaurant tech that works as hard as you

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: NCR Silver the Internet Archive's capture of NCR's page on 26 December 2019 confirmed NCR Silver is a distinct small business iPad/tablet cloud POS product, separate from NCR's Aloha Restaurant POS line, with no price figure published.; SpotOn credit card processing issues with handheld devices reported by users
  • They diverge on capability: NCR Silver covers Multi-store management, SpotOn covers Cloud POS.

Where they differ

Only the attributes on which NCR Silver and SpotOn actually diverge.

Attributes where NCR Silver and SpotOn differ
AttributeNCR SilverSpotOn
Starting price$200000/yearOn request
Pricing modelsubscriptionUnknown
PlatformsWebWeb, iOS, Android
Founded18842017

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NCR Silver

  • Multi-store management
  • Point of sale
  • Inventory management
  • Omnichannel capabilities
  • Customer analytics
  • Self-checkout
  • Mobile POS
  • API access

Only in SpotOn

  • Cloud POS
  • Online ordering
  • Reservations
  • Loyalty programs
  • Marketing tools
  • Reporting
  • DoorDash
  • Google

What people use each for

The jobs each tool is most often brought in to do.

NCR Silver

No use cases recorded yet. See the NCR Silver review.

SpotOn

  • Point of Salenot NCR Silver
  • Order Managementnot NCR Silver
  • Inventory Controlnot NCR Silver
  • Staff Schedulingnot NCR Silver

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NCR Silver

  • The Internet Archive's capture of NCR's page on 26 December 2019 confirmed NCR Silver is a distinct small business iPad/tablet cloud POS product, separate from NCR's Aloha Restaurant POS line, with no price figure published.

SpotOn

  • Credit card processing issues with handheld devices reported by users
  • System crashes and lost tickets in high-volume restaurants
  • Customer tabs can disappear from system, resulting in lost revenue
  • Menu edits live only in back office; no real-time updates to handhelds
  • Limited hardware options with no direct accessory purchases available

Pricing, plan by plan

NCR Silver

$200000/year
  • Enterprise$200000/year
    • Multi-store POS
    • Inventory management
    • Omnichannel
  • Premium$500000/year
    • All Enterprise features
    • Advanced personalization
    • Custom integrations

SpotOn

On request
  • All-In PlanFree
    • Hardware included
    • Card present: 2.79% + $0.20
    • Keyed: 3.79% + $0.20
  • POS Essentials$55/month
    • Best value
    • Card present: 2.45% + $0.15
    • Hardware discounted

Which should you pick?

Choose NCR Silver if

  • You need multi-store management.
  • You also want point of sale.
NCR Silver review

Choose SpotOn if

  • You need cloud pos.
  • You work on Web, iOS, Android.
  • You also want online ordering.
SpotOn review

Questions people ask

Is NCR Silver or SpotOn better?
Neither clearly leads. NCR Silver starts at $200000/year and SpotOn at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NCR Silver or SpotOn?
NCR Silver starts at $200000/year and SpotOn at On request.
Does NCR Silver or SpotOn run on more platforms?
NCR Silver runs on Web. SpotOn runs on Web, iOS, Android.
What can NCR Silver do that SpotOn cannot?
NCR Silver covers Multi-store management, Point of sale, Inventory management, Omnichannel capabilities. SpotOn covers Cloud POS, Online ordering, Reservations, Loyalty programs.

Answered from the vendors’ own pages

SpotOn: What hardware does SpotOn require?

SpotOn provides proprietary hardware including countertop terminals (Station 15 at $750), tableside handhelds ($297), and kitchen display systems. All hardware is included with the All-In Plan or purchased separately with other plans.

Source
SpotOn: Does SpotOn have online ordering?

Yes, SpotOn offers commission-free online ordering with a white-label app option and integration into their Core Bundle. The system supports QR code ordering and digital menus.

Source
SpotOn: What payment processing fees does SpotOn charge?

Fees vary by plan. All-In Plan: 2.79% + $0.20 for card-present transactions. POS Essentials: 2.45% + $0.15. Business or custom plans offer negotiated rates.

Source
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