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Software · head to head

Gong vs Sage X3

Gong logo

Gong

Software

Revenue intelligence platform

From
$1600/user-per-year
Rated
-
Full reviewWebsite
Sage X3 logo

Sage X3

Software

Enterprise management for mid-size businesses worldwide

From
$1500/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Gong pricing not published; custom quotes and high platform fees make budget forecasting difficult; Sage X3 listed on G-Cloud 14 by reseller X3 Consulting Ltd at £43.50 to £1,625.00 per user per year
  • They diverge on capability: Gong covers Call recording, Sage X3 covers Financial management.

Where they differ

Only the attributes on which Gong and Sage X3 actually diverge.

Attributes where Gong and Sage X3 differ
AttributeGongSage X3
Starting price$1600/user-per-year$1500/month
Pricing modelUnknownsubscription
PlatformsWeb, Cloud-based SaaSCloud, Windows, Web
Founded20161981

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Gong

  • Call recording
  • AI transcription
  • Deal intelligence
  • Market intelligence
  • Team coaching
  • HubSpot
  • Zoom
  • Microsoft Teams

Only in Sage X3

  • Financial management
  • Supply chain management
  • Manufacturing
  • Project management
  • CRM integration
  • Microsoft 365
  • Power BI
  • EDI systems

Both cover

  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Gong

  • Call analysisnot Sage X3
  • Deal forecastingnot Sage X3
  • Sales coachingnot Sage X3
  • Win/loss analysisnot Sage X3

Sage X3

  • Multi-site operationsnot Gong
  • International businessnot Gong
  • Process manufacturingnot Gong
  • Distribution managementnot Gong

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Gong

  • Pricing not published; custom quotes and high platform fees make budget forecasting difficult
  • Built for sales calls only; limited contact center and multi-channel conversation coverage
  • Forecasting and Engage modules use keyword-based analysis with 20-30 minute processing delay, not generative AI
  • Conversation analysis cannot capture internal buyer meetings or decision-making discussions

Sage X3

  • Listed on G-Cloud 14 by reseller X3 Consulting Ltd at £43.50 to £1,625.00 per user per year

Pricing, plan by plan

Gong

$1600/user-per-year

No published plan breakdown. See the Gong review.

Sage X3

$1500/month
  • Standard$1500/month
    • Core ERP functionality
    • Financial management
    • Inventory management
  • Enterprise$3000/month
    • Multi-company support
    • Advanced manufacturing
    • Business intelligence

Which should you pick?

Choose Gong if

  • You need call recording.
  • You work on Web, Cloud-based SaaS.
  • You also want ai transcription.
Gong review

Choose Sage X3 if

  • You need financial management.
  • You work on Cloud, Windows, Web.
  • You also want supply chain management.
Sage X3 review

Questions people ask

Is Gong or Sage X3 better?
Neither clearly leads. Gong starts at $1600/user-per-year and Sage X3 at $1500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Gong or Sage X3?
Gong starts at $1600/user-per-year and Sage X3 at $1500/month.
Does Gong or Sage X3 run on more platforms?
Gong runs on Web, Cloud-based SaaS. Sage X3 runs on Cloud, Windows, Web.
What is Gong best used for?
Gong is most often used for call analysis, deal forecasting, sales coaching, win/loss analysis. Of those, call analysis and deal forecasting are not what Sage X3 is typically brought in for.
What can Gong do that Sage X3 cannot?
Gong covers Call recording, AI transcription, Deal intelligence, Market intelligence. Sage X3 covers Financial management, Supply chain management, Manufacturing, Project management. Both handle Salesforce, Web support.

Answered from the vendors’ own pages

Gong: How much does Gong cost?

Gong pricing starts around $1,600 per user per year, with a mandatory platform fee of $5,000-$50,000 annually. Exact pricing is custom and requires a sales consultation.

Source
Gong: Does Gong integrate with Salesforce?

Yes. Gong integrates with Salesforce via REST API to import account data and export conversation summaries, enabling searchable calls by CRM fields.

Source
Gong: What conversations can Gong capture?

Gong was built primarily for sales call analysis and captures calls through integrations with major dialer systems. Coverage for contact center and multi-channel conversations is limited.

Source
Gong: Does Gong have an on-premise option?

Gong is a cloud-based SaaS platform without an on-premise deployment option. All conversation analysis and storage occurs in Gong's cloud infrastructure.

Source
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