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Software · head to head

Gong vs Infor CloudSuite

Gong logo

Gong

Software

Revenue intelligence platform

From
$1600/user-per-year
Rated
-
Full reviewWebsite
Infor CloudSuite logo

Infor CloudSuite

Software

Industry-specific cloud ERP solutions

From
$2500/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Gong pricing not published; custom quotes and high platform fees make budget forecasting difficult; Infor CloudSuite no price, per user rate, minimum or contract term is published for CloudSuite; the site routes buyers to a sales contact form
  • They diverge on capability: Gong covers Call recording, Infor CloudSuite covers Financial management.

Where they differ

Only the attributes on which Gong and Infor CloudSuite actually diverge.

Attributes where Gong and Infor CloudSuite differ
AttributeGongInfor CloudSuite
Starting price$1600/user-per-year$2500/month
Pricing modelUnknownsubscription
PlatformsWeb, Cloud-based SaaSCloud
Founded20162002

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Gong

  • Call recording
  • AI transcription
  • Deal intelligence
  • Market intelligence
  • Team coaching
  • Salesforce
  • HubSpot
  • Zoom

Only in Infor CloudSuite

  • Financial management
  • Supply chain management
  • Manufacturing
  • Procurement
  • Human resources
  • Infor Insights
  • Third-party systems
  • REST APIs

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Gong

  • Call analysisnot Infor CloudSuite
  • Deal forecastingnot Infor CloudSuite
  • Sales coachingnot Infor CloudSuite
  • Win/loss analysisnot Infor CloudSuite

Infor CloudSuite

  • Industry specific cloud ERP for manufacturing, distribution and healthcarenot Gong
  • Replacing on premises ERP with a hosted suite on AWSnot Gong
  • Integrating ERP functions with third party systems through the Infor Industry Cloud Platformnot Gong

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Gong

  • Pricing not published; custom quotes and high platform fees make budget forecasting difficult
  • Built for sales calls only; limited contact center and multi-channel conversation coverage
  • Forecasting and Engage modules use keyword-based analysis with 20-30 minute processing delay, not generative AI
  • Conversation analysis cannot capture internal buyer meetings or decision-making discussions

Infor CloudSuite

  • No price, per user rate, minimum or contract term is published for CloudSuite; the site routes buyers to a sales contact form
  • Infor Velocity Suite is advertised as one flat fee but no amount is published
  • CloudSuite runs on Amazon Web Services only, with no other cloud or on premises option stated on the page
  • Functionality is packaged as industry specific CloudSuites rather than one general ERP product

Pricing, plan by plan

Gong

$1600/user-per-year

No published plan breakdown. See the Gong review.

Infor CloudSuite

$2500/month
  • Core Suite$2500/month
    • Financial management
    • Supply chain
    • Manufacturing
  • Complete Suite$4500/month
    • All modules
    • Advanced analytics
    • AI capabilities

Which should you pick?

Choose Gong if

  • You need call recording.
  • You work on Web, Cloud-based SaaS.
  • You also want ai transcription.
Gong review

Choose Infor CloudSuite if

  • You need financial management.
  • You work on Cloud.
  • You also want supply chain management.
Infor CloudSuite review

Questions people ask

Is Gong or Infor CloudSuite better?
Neither clearly leads. Gong starts at $1600/user-per-year and Infor CloudSuite at $2500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Gong or Infor CloudSuite?
Gong starts at $1600/user-per-year and Infor CloudSuite at $2500/month.
Does Gong or Infor CloudSuite run on more platforms?
Gong runs on Web, Cloud-based SaaS. Infor CloudSuite runs on Cloud.
What is Gong best used for?
Gong is most often used for call analysis, deal forecasting, sales coaching, win/loss analysis. Of those, call analysis and deal forecasting are not what Infor CloudSuite is typically brought in for.
What can Gong do that Infor CloudSuite cannot?
Gong covers Call recording, AI transcription, Deal intelligence, Market intelligence. Infor CloudSuite covers Financial management, Supply chain management, Manufacturing, Procurement. Both handle Web support.

Answered from the vendors’ own pages

Gong: How much does Gong cost?

Gong pricing starts around $1,600 per user per year, with a mandatory platform fee of $5,000-$50,000 annually. Exact pricing is custom and requires a sales consultation.

Source
Gong: Does Gong integrate with Salesforce?

Yes. Gong integrates with Salesforce via REST API to import account data and export conversation summaries, enabling searchable calls by CRM fields.

Source
Gong: What conversations can Gong capture?

Gong was built primarily for sales call analysis and captures calls through integrations with major dialer systems. Coverage for contact center and multi-channel conversations is limited.

Source
Gong: Does Gong have an on-premise option?

Gong is a cloud-based SaaS platform without an on-premise deployment option. All conversation analysis and storage occurs in Gong's cloud infrastructure.

Source
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Related pages

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