Automotive · head to head
DealerSocket vs AutoVitals
The short version
- Each has a real cost: DealerSocket pricing is not published for any of its CRM, inventory, or DMS products; buyers must speak with a sales rep for a quote; AutoVitals the Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.
- They diverge on capability: DealerSocket covers Customer CRM, AutoVitals covers Digital inspections.
Where they differ
Only the attributes on which DealerSocket and AutoVitals actually diverge.
| Attribute | DealerSocket | AutoVitals |
|---|---|---|
| Starting price | On request | $199/month |
| Pricing model | quote | subscription |
| Platforms | Web, Ios, Android, Api | Web, Mobile, App, Tablet |
| Founded | 2001 | 2011 |
Identical on both: free tier (No), user rating (Not yet rated), category (Automotive).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in DealerSocket
- Customer CRM
- Lead management
- Inventory management
- Desking tools
- Marketing automation
- Digital retail
- Analytics dashboard
- Mobile app
Only in AutoVitals
- Digital inspections
- Photo documentation
- Video capability
- Customer reports
- Shop management
- Work order tracking
- Customer portal
- Mobile application
Both cover
- Data encryption
What people use each for
The jobs each tool is most often brought in to do.
DealerSocket
- Auto dealerships managing CRM, inventory pricing, and lead workflows across a suite of dealership productsnot AutoVitals
AutoVitals
- Dealership Managementnot DealerSocket
- Service Schedulingnot DealerSocket
- Inventory Managementnot DealerSocket
- Sales Operationsnot DealerSocket
- Customer Relationshipnot DealerSocket
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
DealerSocket
- Pricing is not published for any of its CRM, inventory, or DMS products; buyers must speak with a sales rep for a quote
AutoVitals
- The Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.
Pricing, plan by plan
DealerSocket
On request- CRM$undefined/month
- Lead management
- Sales desking
- Activity tracking
- Inventory+$undefined/month
- Inventory management
- Pricing tools
- Photo management
- Complete Platform$undefined/month
- Full CRM
- Inventory+
- Digital retail
AutoVitals
$199/month- Essential$199/month
- Digital inspections
- Photo documentation
- Customer reports
- Professional$399/month
- Everything in Essential
- Shop management
- Customer portal
- Enterprise$699/month
- Everything in Professional
- Multi-location
- Custom integration
Which should you pick?
Choose DealerSocket if
- You need customer crm.
- You work on Web, Ios, Android, Api.
- You also want lead management.
Choose AutoVitals if
- You need digital inspections.
- You work on Web, Mobile, App, Tablet.
- You also want photo documentation.
Questions people ask
- Is DealerSocket or AutoVitals better?
- Neither clearly leads. DealerSocket starts at On request and AutoVitals at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, DealerSocket or AutoVitals?
- DealerSocket starts at On request and AutoVitals at $199/month.
- Does DealerSocket or AutoVitals run on more platforms?
- DealerSocket runs on Web, Ios, Android, Api. AutoVitals runs on Web, Mobile, App, Tablet.
- What is DealerSocket best used for?
- DealerSocket is most often used for auto dealerships managing crm, inventory pricing, and lead workflows across a suite of dealership products. Of those, auto dealerships managing crm, inventory pricing, and lead workflows across a suite of dealership products is not what AutoVitals is typically brought in for.
- What can DealerSocket do that AutoVitals cannot?
- DealerSocket covers Customer CRM, Lead management, Inventory management, Desking tools. AutoVitals covers Digital inspections, Photo documentation, Video capability, Customer reports. Both handle Data encryption.