Software · head to head
Crazy Egg vs Matomo
The short version
- Only Matomo has a free tier, so it costs nothing to try first.
- Each has a real cost: Crazy Egg the Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly; Matomo the self hosted Community Edition is free but excludes A/B testing, heatmaps, session recording, cohorts, crash analytics and multi channel attribution, all of which are paid plugins
- They diverge on capability: Crazy Egg covers Heatmaps, Matomo covers Web analytics.
Where they differ
Only the attributes on which Crazy Egg and Matomo actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Crazy Egg
- Heatmaps
- Scrollmaps
- Confetti Reports
- A/B Testing
- Session Recordings
- Google Analytics
- Shopify
- WordPress
Only in Matomo
- Web analytics
- Real-time reports
- Custom dimensions
- Goal tracking
- E-commerce tracking
- Google Search Console
- Privacy-focused
- Cloud deployment
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Crazy Egg
- Click, scroll and move heatmaps on a pagenot Matomo
- Session recordings to see where visitors strugglenot Matomo
- A/B testing page variantsnot Matomo
- Snapshot reports comparing behaviour over timenot Matomo
Matomo
- Privacy focused web analytics as an alternative to Google Analyticsnot Crazy Egg
- Self hosting analytics so visitor data stays on owned infrastructurenot Crazy Egg
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Crazy Egg
- The Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly
- All plans are billed annually rather than monthly
- There is no free tier, only a trial
- Reaching 500,000 pageviews means the Pro plan at $249 a month
Matomo
- The self hosted Community Edition is free but excludes A/B testing, heatmaps, session recording, cohorts, crash analytics and multi channel attribution, all of which are paid plugins
- Premium plugin bundles for self hosted installs run from 275 EUR a month for 4 users to 3,400 EUR for 50
- Cloud pricing is banded by monthly hits, and anything above 10 million requires contacting sales
- Self hosting places all operation and upgrades on the operator while still needing paid plugins for the advanced features
Pricing, plan by plan
Crazy Egg
$29/monthNo published plan breakdown. See the Crazy Egg review.
Matomo
Free- Self-hostedFree
- Open-source
- Full analytics
- Privacy-focused
Which should you pick?
Choose Matomo if
- You need web analytics.
- You want to start without paying.
- You work on Web, On-premise.
- You also want real-time reports.
Questions people ask
- Is Crazy Egg or Matomo better?
- Neither clearly leads. Crazy Egg starts at $29/month and Matomo at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Crazy Egg or Matomo?
- Matomo has a free tier; the other does not. Paid plans start at $29/month for Crazy Egg and Free for Matomo.
- Does Crazy Egg or Matomo run on more platforms?
- Crazy Egg runs on Web, API. Matomo runs on Web, On-premise.
- Can I use Matomo for free?
- Yes. Matomo has a free tier, so you can try it without paying. Crazy Egg starts at $29/month.
- What is Crazy Egg best used for?
- Crazy Egg is most often used for click, scroll and move heatmaps on a page, session recordings to see where visitors struggle, a/b testing page variants, snapshot reports comparing behaviour over time. Of those, click, scroll and move heatmaps on a page and session recordings to see where visitors struggle are not what Matomo is typically brought in for.
- What can Crazy Egg do that Matomo cannot?
- Crazy Egg covers Heatmaps, Scrollmaps, Confetti Reports, A/B Testing. Matomo covers Web analytics, Real-time reports, Custom dimensions, Goal tracking. Both handle Web support.
Answered from the vendors’ own pages
Crazy Egg: How is Crazy Egg priced?
Crazy Egg starts at $29/month for 5,000 tracked pageviews and 50 recordings. Pricing scales to $599/month for Enterprise tier. A/B testing available from $99 plan up. Annual billing required with no monthly option. 30-day free trial available.
SourceCrazy Egg: What features does Crazy Egg include?
Crazy Egg provides heatmaps showing user clicks and scrolls, session recordings, A/B testing from the Plus tier up, and unlimited domains and team members across all plans.
SourceCrazy Egg: Does Crazy Egg offer a free trial?
Yes, Crazy Egg offers a 30-day free trial for all new users to test heatmaps and session recordings before committing to a paid plan.
Source