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Sales Enablement · head to head

Claap vs ConnectAndSell

Claap logo

Claap

Sales Enablement

Meeting recorder and AI notetaker that writes back to the CRM and gives free seats to people who only need to watch

From
Free
Rated
-
Full reviewWebsite
ConnectAndSell logo

ConnectAndSell

Sales Enablement

Live human agents navigate phone trees and gatekeepers, then bridge your rep to a decision maker

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Claap has a free tier, so it costs nothing to try first.
  • Each has a real cost: Claap conversation intelligence depth, coaching analytics and forecasting are thinner than at the large United States revenue intelligence platforms, so a team wanting deal risk scoring will find the analysis shallow.; ConnectAndSell cost per seat sits an order of magnitude above self-serve parallel diallers, with third-party figures around $1,500 to $3,000 per rep per month, so the tool is unforgiving of a ramping rep, a holiday or a slow quarter.
  • They diverge on capability: Claap covers Meeting recording, ConnectAndSell covers Agent-assisted parallel dialling.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Claap and ConnectAndSell actually diverge.

Attributes where Claap and ConnectAndSell differ
AttributeClaapConnectAndSell
Starting priceFreeOn request
Pricing modelPer contributor licence per monthquote
Free tierYesNo
PlatformsWeb, macOS, Windows, Chrome extensionWeb

Identical on both: user rating (Not yet rated), category (Sales Enablement).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Claap

  • Meeting recording
  • AI notes and summaries
  • CRM auto-complete
  • Free viewer and guest seats
  • Async video
  • Sales coaching
  • Deal collaboration spaces
  • Agent gallery

Only in ConnectAndSell

  • Agent-assisted parallel dialling
  • Gatekeeper and IVR navigation
  • Live answer detection
  • Call recording and monitoring
  • List and cadence management
  • Real-time AI coaching
  • AI call summaries
  • Conversation rate analytics

What people use each for

The jobs each tool is most often brought in to do.

Claap

  • A twenty person revenue team where only eight people run customer calls and the rest just need to watch, making per-seat pricing wastefulnot ConnectAndSell
  • A European sales organisation that needs call recording with EU data handling and multilingual transcriptionnot ConnectAndSell
  • A sales manager who wants CRM fields populated from calls instead of chasing reps for notes every Fridaynot ConnectAndSell
  • A distributed team replacing status meetings with recorded async video updates alongside the customer call librarynot ConnectAndSell

ConnectAndSell

  • An enterprise sales team where a single conversation with the right VP is worth five figures and the phone is the only channel that reaches them.not Claap
  • An SDR organisation whose reps spend most of their day dialling voicemail and cannot raise conversation counts by working harder.not Claap
  • A company selling into industries with switchboards and receptionists, where software diallers hit a wall no amount of parallelism fixes.not Claap
  • A sales leader who wants to test whether the pipeline problem is list quality or activity volume, by holding the list constant and raising conversations tenfold.not Claap

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Claap

  • Conversation intelligence depth, coaching analytics and forecasting are thinner than at the large United States revenue intelligence platforms, so a team wanting deal risk scoring will find the analysis shallow.
  • The most useful capabilities including CRM auto-complete and coaching sit on the Pro tier at roughly three times the Starter price, so the cheap entry point is not the price most teams end up paying.
  • Advertised rates are annual billing; monthly billing costs materially more, and the published figures do not make that obvious at first glance.
  • The integration catalogue is smaller than the incumbents, so a team running a less common CRM or sales engagement tool may have to fall back on manual export.
  • As a smaller European vendor it carries fewer enterprise security and compliance references, which slows or blocks procurement at large regulated buyers.

ConnectAndSell

  • Cost per seat sits an order of magnitude above self-serve parallel diallers, with third-party figures around $1,500 to $3,000 per rep per month, so the tool is unforgiving of a ramping rep, a holiday or a slow quarter.
  • Nothing is published and seats have minimums, so there is no way to benchmark or budget without entering a sales cycle, and small teams frequently find the entry seat count exceeds their headcount.
  • Reviewers report intermittent downtime and features not behaving as expected, and because the billable unit is effectively a dialling hour, an outage converts directly into quantifiable lost spend rather than mild annoyance.
  • Results are heavily list dependent: the platform accelerates dialling but does nothing about data quality, so reviewers feeding stale contacts report weak returns and you must budget separately for a data vendor.
  • The live agent model is built around US English outbound, with no evidence of meaningful multilingual agent coverage or EU data residency guarantees, which makes European and APAC dialling and GDPR-sensitive campaigns a poor fit.
  • Contract terms are described inconsistently across sources, twelve-month minimum in some and no minimum in others, indicating negotiated non-standard paper, unequal terms between buyers and legal review time on every deal.
  • High-volume parallel dialling attracts TCPA and STIR/SHAKEN scrutiny and carrier spam labelling, and the resulting damage to your number reputation is an operational cost the vendor does not price for.

Pricing, plan by plan

Claap

Free
  • BasicFree
    • Ten videos per user
    • Three hundred minutes total
    • Free contributor and guest access
  • Starter$8/month
    • Billed yearly
    • AI meeting notes
    • Unlimited recording for the licensed contributor
  • Pro$24/month
    • Billed yearly
    • CRM auto-complete
    • Sales coaching and scorecards
  • Business and Enterprise$undefined/month
    • Advanced security and administration
    • Custom agent automations
    • Dedicated support

ConnectAndSell

On request
  • Test Drive Experience$undefined/year
    • Free scoped trial session
    • Live agent dialling on your own list
    • Used as the sales qualification step
  • Flight School$undefined/year
    • Seat based
    • Coaching-oriented onboarding programme
    • Live agent dialling
  • Express Connect$undefined/year
    • Seat based
    • Higher dial throughput
    • Call recording and analytics
  • Precision Connect$undefined/year
    • Seat based
    • Highest dial throughput tier
    • AI coaching and call summaries

Which should you pick?

Choose Claap if

  • You need meeting recording.
  • You want to start without paying.
  • You work on Web, macOS, Windows, Chrome extension.
  • You also want ai notes and summaries.
Claap review

Choose ConnectAndSell if

  • You need agent-assisted parallel dialling.
  • You also want gatekeeper and ivr navigation.
ConnectAndSell review

Questions people ask

Is Claap or ConnectAndSell better?
Neither clearly leads. Claap starts at Free and ConnectAndSell at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Claap or ConnectAndSell?
Claap has a free tier; the other does not. Paid plans start at Free for Claap and On request for ConnectAndSell.
Does Claap or ConnectAndSell run on more platforms?
Claap runs on Web, macOS, Windows, Chrome extension. ConnectAndSell runs on Web.
Can I use Claap for free?
Yes. Claap has a free tier, so you can try it without paying. ConnectAndSell starts at On request.
What is Claap best used for?
Claap is most often used for a twenty person revenue team where only eight people run customer calls and the rest just need to watch, making per-seat pricing wasteful, a european sales organisation that needs call recording with eu data handling and multilingual transcription, a sales manager who wants crm fields populated from calls instead of chasing reps for notes every friday, a distributed team replacing status meetings with recorded async video updates alongside the customer call library. Of those, a twenty person revenue team where only eight people run customer calls and the rest just need to watch, making per-seat pricing wasteful and a european sales organisation that needs call recording with eu data handling and multilingual transcription are not what ConnectAndSell is typically brought in for.
What can Claap do that ConnectAndSell cannot?
Claap covers Meeting recording, AI notes and summaries, CRM auto-complete, Free viewer and guest seats. ConnectAndSell covers Agent-assisted parallel dialling, Gatekeeper and IVR navigation, Live answer detection, Call recording and monitoring.

Answered from the vendors’ own pages

Claap: Why is Claap cheaper than per-seat competitors?

Because viewers and guests are free. You pay only for contributors who record, which suits teams where most people just consume recordings.

ConnectAndSell: How is this different from Orum or Nooks?

Those are software diallers. ConnectAndSell puts live human agents between the dial and your rep to handle gatekeepers and phone trees. That is why it reaches people software cannot, and why it costs roughly ten times more.

Claap: What does it cost?

Starter at around eight euros per licence a month and Pro at around twenty four euros, both billed yearly, plus a free Basic tier and quoted Business and Enterprise plans.

ConnectAndSell: What does it cost?

Nothing is published. Third-party reviewers cite roughly $1,500 to $3,000 per rep per month depending on dial rate. Treat that as unverified and get it in writing.

Claap: Does it write to the CRM?

Yes, CRM auto-complete populates deal fields from the call, but it is a Pro tier feature rather than being available on Starter.

ConnectAndSell: Is there a trial?

Yes, a free Test Drive session on your own list. It doubles as the sales qualification step.

Claap: Is it suitable for enterprise?

It fits small and mid sized revenue teams best. Large regulated buyers will find fewer compliance references than at the established United States vendors.

ConnectAndSell: Does it work outside the United States?

It is built for US English outbound. There is no evidence of substantive multilingual agent coverage or EU data residency guarantees.

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