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Research · head to head

Condens vs SurveySparrow

Condens logo

Condens

Research

UX research repository for storing, tagging and sharing qualitative study findings

From
€15/month
Rated
-
Full reviewWebsite
SurveySparrow logo

SurveySparrow

Research

Survey and feedback platform for employee engagement

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only SurveySparrow has a free tier, so it costs nothing to try first.
  • Each has a real cost: Condens the gap between the 15 euro Lite plan and the 500 euro Business plan has nothing in it, so a team adding a second and third researcher jumps roughly thirtyfold in cost at exactly the point budget scrutiny arrives.; SurveySparrow the free plan allows 75 responses per quarter, 3 active surveys and 10 questions per survey
  • They diverge on capability: Condens covers Automatic transcription, SurveySparrow covers Survey creation.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Condens and SurveySparrow actually diverge.

Attributes where Condens and SurveySparrow differ
AttributeCondensSurveySparrow
Starting price€15/monthFree
Pricing modelPer contributor per monthusage-based
Free tierNoYes
FoundedUnknown2011

Identical on both: platforms (Web), user rating (Not yet rated), category (Research).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Condens

  • Automatic transcription
  • Highlight and tag
  • Theme clustering
  • Insight pages
  • Participant profiles
  • Search across studies
  • Viewer seats
  • Video clip reels

Only in SurveySparrow

  • Survey creation
  • Engagement surveys
  • Pulse surveys
  • Analytics dashboard
  • Mobile app
  • Custom templates
  • Action planning
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

Condens

  • A solo researcher at a 40-person product company building a searchable evidence base for 15 euros a monthnot SurveySparrow
  • A European enterprise research team that needs GDPR-oriented data handling to clear internal procurementnot SurveySparrow
  • A team wanting product managers to click from a stated insight straight to the participant clip that supports itnot SurveySparrow
  • A researcher inheriting years of interview recordings and needing them transcribed, tagged and searchable in one placenot SurveySparrow

SurveySparrow

  • Running conversational surveys and NPS programmesnot Condens
  • Collecting employee and customer feedback on a schedulenot Condens
  • Embedding surveys in websites, email and chat channelsnot Condens

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Condens

  • The gap between the 15 euro Lite plan and the 500 euro Business plan has nothing in it, so a team adding a second and third researcher jumps roughly thirtyfold in cost at exactly the point budget scrutiny arrives.
  • Lite includes no viewer seats at all, which defeats the main purpose of a repository: anyone outside the research team who wants to read a finding has to be paid for as a contributor or sent a static export.
  • Cross-project participant profiles are capped at 25 on Lite, so a solo researcher doing longitudinal work with a recurring panel outgrows the entry tier on that limit rather than on seats.
  • As a bootstrapped fifteen-person company it ships AI synthesis, automatic theme extraction and moderated-interview features more slowly than venture-funded rivals, so teams that want the repository to do the analysis rather than organise it will find it behind.
  • It is a repository, not a research platform: recruitment, panel management, unmoderated testing and survey fielding all live elsewhere, so it adds a subscription rather than consolidating one.

SurveySparrow

  • The free plan allows 75 responses per quarter, 3 active surveys and 10 questions per survey
  • The Basic and Starter plans include a single user; extra users cost $49 per user per month
  • Responses are metered per month and additional responses or API calls require a custom quote from sales
  • Custom branding requires the Business plan
  • CSS customisation, auto translation, Key Driver Analysis and HIPAA compliance are Enterprise only
  • The advertised savings of up to 40 percent require annual billing rather than quarterly

Pricing, plan by plan

Condens

€15/month
  • Lite$15/month
    • 1 contributor included, additional contributors 15 euros each
    • No viewer seats
    • Unlimited projects, transcription hours and storage
  • Business$500/month
    • 5 contributors included, additional contributors 85 euros each
    • Unlimited viewers
    • Unlimited participant profiles and folders
  • Enterprise$undefined/year
    • Minimum 5 contributors
    • Custom contributor rates
    • Unlimited viewers

SurveySparrow

Free
  • FreeFree
    • Basic surveys
    • Limited questions
    • Standard reports
  • Pro$undefined/month
    • Advanced surveys
    • Unlimited questions
    • Advanced analytics

Which should you pick?

Choose Condens if

  • You need automatic transcription.
  • You also want highlight and tag.
Condens review

Choose SurveySparrow if

  • You need survey creation.
  • You want to start without paying.
  • You also want engagement surveys.
SurveySparrow review

Questions people ask

Is Condens or SurveySparrow better?
Neither clearly leads. Condens starts at €15/month and SurveySparrow at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Condens or SurveySparrow?
SurveySparrow has a free tier; the other does not. Paid plans start at €15/month for Condens and Free for SurveySparrow.
Does Condens or SurveySparrow run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use SurveySparrow for free?
Yes. SurveySparrow has a free tier, so you can try it without paying. Condens starts at €15/month.
What is Condens best used for?
Condens is most often used for a solo researcher at a 40-person product company building a searchable evidence base for 15 euros a month, a european enterprise research team that needs gdpr-oriented data handling to clear internal procurement, a team wanting product managers to click from a stated insight straight to the participant clip that supports it, a researcher inheriting years of interview recordings and needing them transcribed, tagged and searchable in one place. Of those, a solo researcher at a 40-person product company building a searchable evidence base for 15 euros a month and a european enterprise research team that needs gdpr-oriented data handling to clear internal procurement are not what SurveySparrow is typically brought in for.
What can Condens do that SurveySparrow cannot?
Condens covers Automatic transcription, Highlight and tag, Theme clustering, Insight pages. SurveySparrow covers Survey creation, Engagement surveys, Pulse surveys, Analytics dashboard.

Answered from the vendors’ own pages

Condens: Is there a free plan?

No, only a 15-day trial on any tier with no card required.

SurveySparrow: Does SurveySparrow offer a free plan?

Yes, SurveySparrow offers a forever free plan with 3 active surveys, 10 questions per survey, and 75 responses per quarter. No credit card is required to sign up.

Source
Condens: Can stakeholders read findings without a licence?

Only on Business and above, where viewer seats are unlimited. Lite has none.

SurveySparrow: How much do SurveySparrow's paid plans cost?

SurveySparrow does not publish specific pricing amounts on its website. Basic, Starter, and Business plans are available with varying response limits and user counts. Enterprise requires contacting the company for a custom quote.

Source
Condens: Is transcription metered?

No. Transcription hours, storage and project count are unlimited on every plan; participant profiles and folders are what the tiers restrict.

SurveySparrow: Can I add more users to my SurveySparrow plan?

Yes, additional users can be added at $49 per month per user beyond what is included in each plan tier.

Source
Condens: Where is data hosted?

Condens is a German company with an explicitly GDPR-oriented setup, which is a common reason European enterprises shortlist it.

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