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SurveySparrow

Survey and feedback platform for employee engagement

As of 30 August 2026, SurveySparrow is free to use. SurveySparrow is a survey and feedback platform optimized for employee engagement surveys. Softwr lists it under Research. SurveySparrow is made by SurveySparrow Inc, launched in 2011, available on Web.

Overview

What SurveySparrow does

SurveySparrow is a survey and feedback platform optimized for employee engagement surveys. Helps organizations gather employee feedback, measure engagement, and drive action planning.

What people use it for

  • Running conversational surveys and NPS programmes
  • Collecting employee and customer feedback on a schedule
  • Embedding surveys in websites, email and chat channels

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about SurveySparrow.

  • The free plan allows 75 responses per quarter, 3 active surveys and 10 questions per survey
  • The Basic and Starter plans include a single user; extra users cost $49 per user per month
  • Responses are metered per month and additional responses or API calls require a custom quote from sales
  • Custom branding requires the Business plan
  • CSS customisation, auto translation, Key Driver Analysis and HIPAA compliance are Enterprise only
  • The advertised savings of up to 40 percent require annual billing rather than quarterly

Cross-shopped

What people choose instead of SurveySparrow

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What SurveySparrow costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Free

Free

  • Basic surveys
  • Limited questions
  • Standard reports

Pro

On request

  • Advanced surveys
  • Unlimited questions
  • Advanced analytics
  • Integrations

Capabilities

Features

  • Survey creation

  • Engagement surveys

  • Pulse surveys

  • Analytics dashboard

  • Mobile app

  • Custom templates

  • Action planning

  • Reporting

  • Slack

    Integration with Slack

  • Microsoft Teams

    Integration with Microsoft Teams

  • Google Workspace

    Integration with Google Workspace

  • Zapier

    Integration with Zapier

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Does SurveySparrow offer a free plan?

Yes, SurveySparrow offers a forever free plan with 3 active surveys, 10 questions per survey, and 75 responses per quarter. No credit card is required to sign up.

Source
How much do SurveySparrow's paid plans cost?

SurveySparrow does not publish specific pricing amounts on its website. Basic, Starter, and Business plans are available with varying response limits and user counts. Enterprise requires contacting the company for a custom quote.

Source
Can I add more users to my SurveySparrow plan?

Yes, additional users can be added at $49 per month per user beyond what is included in each plan tier.

Source

Behind it

Who makes SurveySparrow

Company
SurveySparrow Inc
Based in
Santa Clara, CA
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Softwr does not host reviews and shows no star rating for SurveySparrow, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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